13 of 13 DemandTrendPermanent Service Delivery Management Jobs in England

Technology Operations Manager with expert knowledge of ICT Service Delivery Management and the ability to drive change, anticipating and resolving issues and managing risks and mitigations to maximise ICT service delivery is required for a well-established organisation based in Wokingham, Berkshire. If you’ve worked as an IT Support Manger/Infrastructure Manager/… IT Manager/ICT Service Delivery Manager or in a similar senior position, then we would like to hear from you. SALARY : £59,009 - £64,673 Per Annum + Benefits LOCATION: Hybrid/Working from home and the office in Wokingham JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technology … Operations Manager with expert knowledge of ICT Service Delivery Management and the ability to drive change, anticipating and resolving issues and managing risks and mitigations to maximise ICT service delivery. Working as a Technology Operations Manager you will be responsible for the organisation’s operational technology support services. This is a pivotal role, responsible for ensuring More ❯

Job title: Service Support Manager Location: Nottingham (Hybrid work available) Salary: £35,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Are you organised, detail-oriented, and passionate about delivering excellent … IT services? Join a dynamic Service Delivery team as a Service Support Manager and help them ensure their clients receive outstanding support every step of the way. This is a fantastic opportunity for someone looking to grow into a Service Delivery Management role, with hands-on experience and mentoring from experienced SDMs. Established in … ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. About the Role As a Service Support Manager, you'll play a key role in supporting our Service Delivery Managers (SDMs) in the smooth and effective delivery of IT services. You'll More ❯

able to travel into the Newcastle based office 3 days PW in order to apply for this role A global manufacturing and distribution organisation is seeking a skilled IT Service Delivery Lead to oversee service performance across Microsoft Dynamics 365 CE and F&O platforms. Operating across the globe, this business is committed to delivering high-quality … improvement across its enterprise systems. Mission of the Role: This role is central to ensuring a smooth transition from project implementation to live operations, while maintaining high standards of service delivery, governance, and user satisfaction. You'll work closely with cross-functional teams to drive efficiency, resolve issues, and enhance service quality across a global footprint. Role … Overview: You'll manage service delivery processes, coordinate with internal teams, and lead initiatives to improve system performance and user experience. This is a hands-on role requiring strong technical knowledge, leadership, and communication skills. Key Responsibilities: Oversee D365 service delivery, governance, and quality assurance Manage incidents, service requests, enhancements, and problem resolution Lead the More ❯

join our team as a Project Manager on a 18 month FTC. Purpose of the Role: Working as an IT literate, collaborative team player, support the senior leadership and service delivery management team through the provision of Project Management in the delivery of a tender and subsequent procurement for resource and planning suite. This is … an exciting opportunity for an experienced project manager with expertise in complex procurement processes, IT system implementations, and change management, ideally within the rail sector. Key Accountabilities: Lead the end-to-end project management of the procurement, and implementation, of the new Resource and Planning Suite. Develop and maintain comprehensive project plans, ensuring all deliverables, timelines, and milestones … are met. Oversee the project to demobilise the existing suite after a series of tests and parallel running. Work closely with the Service Delivery Management team procurement team, and Business Change Manager to oversee the tendering and procurement process. This includes market engagement, managing vendor selection, and ensuring the procurement process follows internal and external governance and More ❯

join our team as a Project Manager on a 18 month FTC. Purpose of the Role: Working as an IT literate, collaborative team player, support the senior leadership and service delivery management team through the provision of Project Management in the delivery of a tender and subsequent procurement for resource and planning suite. This is … an exciting opportunity for an experienced project manager with expertise in complex procurement processes, IT system implementations, and change management, ideally within the rail sector. Key Accountabilities: Lead the end-to-end project management of the procurement, and implementation, of the new Resource and Planning Suite. Develop and maintain comprehensive project plans, ensuring all deliverables, timelines, and milestones … are met. Oversee the project to demobilise the existing suite after a series of tests and parallel running. Work closely with the Service Delivery Management team procurement team, and Business Change Manager to oversee the tendering and procurement process. This includes market engagement, managing vendor selection, and ensuring the procurement process follows internal and external governance and More ❯

join our team as a Project Manager on a 18 month FTC. Purpose of the Role: Working as an IT literate, collaborative team player, support the senior leadership and service delivery management team through the provision of Project Management in the delivery of a tender and subsequent procurement for resource and planning suite. This is … an exciting opportunity for an experienced project manager with expertise in complex procurement processes, IT system implementations, and change management, ideally within the rail sector. Key Accountabilities: Lead the end-to-end project management of the procurement, and implementation, of the new Resource and Planning Suite. Develop and maintain comprehensive project plans, ensuring all deliverables, timelines, and milestones … are met. Oversee the project to demobilise the existing suite after a series of tests and parallel running. Work closely with the Service Delivery Management team procurement team, and Business Change Manager to oversee the tendering and procurement process. This includes market engagement, managing vendor selection, and ensuring the procurement process follows internal and external governance and More ❯

join our team as a Project Manager on a 18 month FTC. Purpose of the Role: Working as an IT literate, collaborative team player, support the senior leadership and service delivery management team through the provision of Project Management in the delivery of a tender and subsequent procurement for resource and planning suite. This is … an exciting opportunity for an experienced project manager with expertise in complex procurement processes, IT system implementations, and change management, ideally within the rail sector. Key Accountabilities: Lead the end-to-end project management of the procurement, and implementation, of the new Resource and Planning Suite. Develop and maintain comprehensive project plans, ensuring all deliverables, timelines, and milestones … are met. Oversee the project to demobilise the existing suite after a series of tests and parallel running. Work closely with the Service Delivery Management team procurement team, and Business Change Manager to oversee the tendering and procurement process. This includes market engagement, managing vendor selection, and ensuring the procurement process follows internal and external governance and More ❯

join our team as a Project Manager on a 18 month FTC. Purpose of the Role: Working as an IT literate, collaborative team player, support the senior leadership and service delivery management team through the provision of Project Management in the delivery of a tender and subsequent procurement for resource and planning suite. This is … an exciting opportunity for an experienced project manager with expertise in complex procurement processes, IT system implementations, and change management, ideally within the rail sector. Key Accountabilities: Lead the end-to-end project management of the procurement, and implementation, of the new Resource and Planning Suite. Develop and maintain comprehensive project plans, ensuring all deliverables, timelines, and milestones … are met. Oversee the project to demobilise the existing suite after a series of tests and parallel running. Work closely with the Service Delivery Management team procurement team, and Business Change Manager to oversee the tendering and procurement process. This includes market engagement, managing vendor selection, and ensuring the procurement process follows internal and external governance and More ❯

The team you'll be working with: Security Account Delivery Director We are currently recruiting for a dynamic Security Account Delivery Director to join our growing Security team. This vacancy is hybrid variable based in Birmingham. About Us NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration … opportunity for you to play a pivotal role in helping to shape our client's transformation journeys. What you'll be doing: What you'll be doing; The Account Delivery Director is responsible for managing large, complex security accounts at both strategic and operational levels. The role ensures the effectiveness of security practices, manages client engagements, drives operational maturity … improvements, and oversees delivery assurance activities. Operating at SFIA Level 6, the role requires the initiation, definition, and oversight of high-impact security delivery activities, including client engagement, delivery assurance, security governance, and strategic growth. The Director is responsible for aligning security initiatives with business objectives and ensuring the organisation's resilience against evolving threats. Using your More ❯

hour week/26 days holiday + bank The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a Technical Services Manager to oversee the daily operations of our technical … team. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our IT services. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards … of service delivery. Team Management: Lead, mentor, and develop the technical support team, providing guidance and support to enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution More ❯

lead the Infrastructure Operations team within GP&T Enterprise Hosting Services, overseeing the end-to-end operational responsibilities for infrastructure technologies and tools. This leader will manage strategic Managed Service Provider teams, providing 24x7 support for various services and technologies that support the business. The goal is to enhance the overall maturity of operations and improve the user experience. … This role requires close collaboration with business leaders and stakeholders within the Digital and Tech organization. The responsibilities encompass Identity and Access Management, Cloud Services, Network & Network Security Services, and Application Hosting Services. The Senior Director is expected to foster a full-stack resolution mindset and enforce ITSM process discipline within the operations team and among suppliers. Your responsibilities … the cloud and on-premises. Lead a team of operational leaders across various infrastructure technology domains. Drive self-healing AI/ML operations without intervention and promote automated, self-service provisioning. Enable tooling and practices to proactively manage, automate, integrate, and comprehensively test various operational procedures and tasks. Eliminate the need for manual device logins or command executions, resulting More ❯

Mandatory skills: - Have a proven track record of Service Delivery Management - Customer management and relationship management in a customer environment - Reporting internally and externally - Commercial governance, Contract adherence and management and Legal Regulatory requirements - Technical direction and understanding of customer topology and service - Security Processes and Procedures More ❯

PCN teams. - Build relationships with local authority, voluntary sector, and patient groups to strengthen partnership working. Main duties of the job Key ResponsibilitiesTransformation and Change Leadership Lead the design, delivery, and evaluation of PCN transformation programmes aligned to NHS Long Term Plan priorities and local population needs.Actively promote neighbourhood workingintegrating general practice, community services, voluntary sector, and social care … business cases, and commissioning discussions.Monitor and evaluate the impact of new services and pilots, recommending adjustments based on evidence.Uphold all data protection, NHS information governance, and confidentiality standards. Operational Management Support operational planning and performance monitoring for the PCN, ensuring alignment with contractual requirements and service standards.Step in to cover the PCN Operations Manager during absence. Stakeholder Engagement … digital triage, remote monitoring, and AI decision support tools. Prevention and Population Health Uses data to identify health inequalities and priority populations, supporting targeted preventative interventions. Personalised Care Ensures service redesign is co-produced with patients, enabling choice, shared decision-making, and self-management tools. Workforce Development and Sustainability Supports operational planning, workforce capacity monitoring, and upskilling staff More ❯