26 to 50 of 59 Permanent Service Design Jobs in England

Service transition and design analyst £36,024 - £44,263 (can go higher for the right person) + exciting benefits package Manchester - hybrid working Our client is on the lookout for a Service transition and design analyst to ensure that new and changed services are consistently designed … and transition in line with the IT Services Strategy, and that they meet current and future customer requirements. You will co-ordinate all Service Design and Transition activities working closely with Project Teams, Workstream Leads and the Service Assurance Management Teams to capture the production Service Design and Service Transition requirements. You will ensure that these requirements are understood, considered and addressed within the project lifecycle through Service Design Packages and the attainment of agreed Service Transition and Operational Readiness criteria Key Duties and Responsibilities: The creation of Service more »

Deputy Director of Digital Architecture and Design page is loaded Deputy Director of Digital Architecture and Design Apply locations Liverpool Norwich Newport Birmingham time type Full time posted on Posted 3 Days Ago job requisition id R0001897 Salary range £75,000 - £117,800 Job description Position … Deputy Director of Digital Architecture and Design Band: SCS1 Salary: £75,000 - £117,800 Location: Liverpool/Norwich/Newport/Birmingham Term: Permanent Hours: full time/part time/job share/compressed Closing Date: 08-07-24 To access the full candidate pack please … visit Civil Service jobs where it's attached as PDF. Please note: this campaign is being managed by Global Resourcing, please contact them at CCS-DDDAD@global-resourcing.com to make an application or for any queries. The role The Deputy Director of Digital Architecture and Design is a more »

Architect Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. Design processes, agile development and lean UX. Working collaboratively in an interdisciplinary team. Creating omnichannel experiences cross-platform and cross-device solutions. more »

iterating, doing the hard work so that it's easier for our users. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … NHS Car lease scheme Access to a wide range of benefits and high street discounts! Main duties of the job You will own the design and iteration of products or services, and support delivery teams with your knowledge of user needs and business goals to define scopes and priorities … NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives. Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join more »

Lead UX and User Research Manager Do you love all things digital? Do you have significant user reasearch and UX/UI design experience? Do you love all things luxury retail? If YES, we may have the role for you Luxury department store, Harvey Nichols, is searching for a … and User Research Manager you will be responsible for driving improvement in our digital customer experience, through robust user research, data analytics and UX design, delivering user journeys that inspire and delight our customers.Working closely with the product and tech teams to input into backlog priorities and deliver designs … inform research and business and technical decision making Provide high fidelity UX/UI designs and specifications to input into development teams Work with design and creative to ensure brand and style guidelines follow digital best practise and are upheld across all digital touchpoints Run UX research projects to more »

a new opportunity for an enthusiastic and experienced Senior Backend Engineer. You'll be passionate about leveraging the principles of Composable MACH architecture to design, develop, and maintain robust backend systems that blow people's socks off. We're looking for you to: Be comfortable with MVC, Microservices, APIs … Have strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Have a solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Be proficient in one or more … with cross-functional teams to architect scalable solutions, integrate with various services and APIs, and ensure the reliability and performance of our digital platforms. Design, develop, test and deploy scalable backend systems following the principles of Composable MACH architecture. Implement RESTful APIs and microservices using modern programming languages and more »

Essential Educated to masters degree level or equivalent experience working at a similar level with experience of major transformational change programmes and projects, and service design Experience Essential Significant experience of leading large programme teams, delivering change, establishing teams and new ways of working, with specific experience in … understanding of governance and control of public funds and ability to critically review, challenge and utilise financial information for decision making Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other more »

Platform Development : Architect, design, and implement robust, scalable solutions for our investment platform. Code Review & Quality Assurance : Ensure code quality through reviews, automated tests, and collaborative debugging. Technical Leadership : Provide mentorship to junior engineers and contribute to technical decision-making. Performance Optimization : Ensure the platform is fast, reliable, and … scalable to meet growing demands. Cross-Departmental Collaboration : Work alongside Product, Design, and Marketing teams to deliver features that align with company goals. Security : Implement and maintain best practices to ensure the secure handling of confidential and sensitive information. Qualifications: Bachelor s or Master s degree in Computer Science … or related field. 5+ years of experience in back-end development, preferably with a focus on Node.js. Strong understanding of database design, API development, and microservices architecture. Familiarity with Docker and experience with cloud-based infrastructure, ideally Digital Ocean. Excellent problem-solving skills and attention to detail. What We more »

activities. Engage in training and certification programs to support your career growth. Desired Experience: Proven experience in payroll transformation programs, including system, process, and service design. Experience delivering HR transformations using cloud technologies (SuccessFactors, Workday, Oracle) and tools enabled by AI/RPA and Machine Learning. Ability to develop … service delivery models and HR strategies. Expertise in leading transformation and change management in large organisations. Experience in proposition building and delivery within a matrixed organisation. #J-18808-Ljbffr more »

Role: Service Design and Transition Lead Location: City of London Salary: up to £75,000 Flexible working: 3 days in the office A world leading insurance company is looking for a Service Design and Transition Lead to join their team, this is an exciting role for … somebody that comes from a solid IT Service Management background, ambitious and is ready to take their career to the next level. Key skills an... more »

Health sector around Demand Management, Elective Care backlog, Virtual Care, Workforce and Fiscal challenges.Who you are You will have extensive pre-sales/solution design experience in a customer facing role within the Healthcare sector:• Understands and able to lead Pre-Sales/Solution & Service Design consultants. more »

N2BI) owns and manages systems and infrastructure supporting Sky’s mobile and fixed telephony, broadband and IP core networks. N2BI act as an intermediary service function for all broadband and telephony fulfilment, assurance, rating and billing for other departments within Sky . N2BI works closely with other departments across … liaison with other areas of IT, networks, voice engineering and the Operations centres to ensure effective delivery. Responsibility also includes aspects of the architecture, service design and management of the Online Charging System and other aspects for the Policy Control & Charging Architecture (PCCA) used by the Sky Mobile more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ensure that new and changed IT Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such as … runbooks, configuring ITIL service support processes, support and RACI models, Disaster Recovery plans, and completing knowledge transfer. The successful candidate should be able to demonstrate: Proven experience of coordinating/managing Service Design and Service Transition activities for new and changed services Experience of collaborating with more »

consulting services and drive significant improvements in operational efficiency and digital integration for high-profile clients.Key Responsibilities:Spearhead client engagements, focusing on operating model design, service design, and operations transformation in a digital and cloud-based context.Leverage industry knowledge and technical expertise to address complex challenges, enhance … business development activities and contribute to the growth of our practice through thought leadership and strategic initiatives.Qualifications and Skills:Demonstrable experience in operating model design, digital transformation, and strategic consulting within the UK Public Sector.Proficiency in project management, with a proven ability to deliver projects on time and within more »

great solutions for our Defence and Security Clients. You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, Service Designers, Interaction Designers, Business Analysts, and Engineers to deliver industry-leading experiences across a broad range of products and services.Your Role Will Include:Planning … and analysing user data, employing appropriate research tools and techniques, to derive actionable insights and recommendations.Developing user archetypes, journey maps, and other user-centred design and research artefacts to effectively communicate user insights and facilitate decision-making.Collaborating with designers, product managers, and developers to translate research findings into well … needs and preferences are considered at every stage.Staying up to date with the latest trends, tools, and methodologies in user research and user-centred design, constantly evolving your craft to maximise impact, pace, and value.Ideal Criteria for a User Researcher:Proven experience in conducting user research studies, employing a more »

for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This is a brilliant opportunity to work in a newly created role, for a … experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of Service Design is desirable Excellent communication skills Salary: Excellent bonus package Location: London (good work from home options available) If you are interested in more »

IT Service Designer (Service Transition Management) Location: Remote (1 day p/quater in either Bristol, Preston, Frimley) Salary: £45,000 - £60,000 + 10% Bonus + excellent bens. What you'll be doing - IT Service Designer (Service Transition Management) Designing Services for optimal availability via … introduction of robust proactive service management processes and designing for end user consumption ensuring positive User Experiences are delivered Creation of Service Design Packs and implementation of Service Transition Plans to realise new Services meeting agreed requirements Delivering Service Design for multiple projects within … behalf of the programme, ensuring effective co-ordination and communication between project managers, the programme leads and the customers Your skills and experiences - IT Service Designer (Service Transition Management) Knowledge of IT Service Management and Service Transition Management ITIL/Six Sigma qualifications desirable. Training and more »

Job summary The Health and Justice Services Directorate of CNWL NHS Foundation Trust is passionate about working with committed staff to provide an excellent service to those in prison, often a vulnerable and poorly served group. We aim to deliver quality, patient-focused care and are recruiting to a … our approach and to our intent to support and retain an excellent team. Focused training which contributes to your own development and to our service need will be supported. The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and … support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings. Main duties of the job Leadership of psychological services within integrated mental healthcare teams. Strategic oversight and leadership experience - strong communication more »

key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are: - Caring - Design and deliver care around each individual patient's needs and wants.- Safe - Make the safety of patients and staff our prime concern as safety … specification and modelling of recommended solutions using resources, standards, methods and tools as required. Maintains links with appropriate counterparts within both software engineering and service delivery functions and plays a full part in bringing systems to implementation. 11) Applies available standards, methods and tools in an intelligent and effective … or changed processes. Change Implementation and Management 13) Contributes to evaluating the factors which must be addressed in change programmes, including cultural, organisational, and service constraints affecting options for change. 14) Carries out impact assessment, to determine how changes from the current to the future processes and structures will more »

gap between business requirements and technical implementation. This role requires an understanding of cloud architecture, data management, and software development practices. Responsibilities: Lead the design and architecture of complex, scalable, and secure solutions that meet business requirements. Integrate seamlessly with existing systems, including accurate estimation of anticipated effort, time … and costs, such as licensing impacts. Provide technical guidance and mentorship to DevOps teams, ensuring best practices are met. Producing quality and deliverable solution design documents and artefacts. Work closely with business stakeholders, product managers, transformation and DevOps teams to understand requirements and translate them into technical solutions. Be … and optimal practices in data and software architecture. Relevant certifications include TOGAF, Azure Solutions Architect, ITIL, or their equivalents. Preferred: Extensive experience in solution design and architectural thinking. Sound knowledge of API and Integration architectures, encompassing legacy integration. Background in consultancy, technical leadership, or service design. Hit the more »

The Opportunity: You will be joining a vibrant team focused on delivering as a User-Centered Design Consultant that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where you will utilise your expertise in User Centered Design (UCD) and … this role, you will be designing and improving the end-to-end journey of the services and products, typically focusing on the User-Centered Design across multiple touchpoints, where you'll develop strong bonds with clients and stakeholders through a transparent and consultative approach, crafting enriching experiences that leave … house and wanting exposure to working across a suite of cross-functional projects Expertise within more than one UCD discipline including user research, interaction design, service design, content design or UX design Proven track record in developing user journeys, service maps and blueprints, with more »

future development of the digital platform and products. Day to day, you will lead the work to develop and refine requirements for platform and service enhancements, delivering innovative solutions and ensuring live services are managed securely and cost-effectively. Key Objectives and Responsibilities: Leadership: Own service design … feedback Ensure organization-wide understanding and use of the digital platform Contribute to strategic decisions and collaborative culture Improve agile practices and customer-focused design Roadmap Delivery: Lead technology vision and roadmap delivery Project management of platform enhancements and legacy transitions Plan and prioritize resources effectively Manage third-party … services and contractors Service Management: Set and manage budget for technology and platform spend Collaborate and provide technical assurance for specialist software Key requirements and experience: An understanding of the software development Knowledge of APIs and database technologies Excellent communication and presentation skills Strong troubleshooting and problem-solving skills more »

of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an experienced Head of Service Management who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector would … be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As the Head of Service Management, you will play a crucial role in leading the IT Service Management (ITSM) practices. Your main responsibility will be to ensure the … managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party vendor management. Your strategic leadership and collaboration with internal more »

capability models, or operating models. Apply Agile methodologies (Scrum, Kanban, SAFe) to structure delivery teams around value chains and create features and epics. Apply Design Thinking to develop personas, define pain points, define MVPs and prototypes, and designing experiments to test solution hypotheses. Work closely with SMEs to ensure … design feasibility, viability, and compliance. Communicate with both business and IT teams at all levels to ensure alignment and either change the solution elements or pivot when necessary. Utilise data-driven decision making and build appropriate recommendations for your client. Cultivate strong relationships among working teams and build enduring … Business Analyst, Product Owner, Product Manager) using recognised methods and frameworks. Wider experience and capability in technology-enabled rethinking/reengineering of business models (service design, organisational change, business strategy, financial analysis, process improvement such as Lean/Six Sigma). Good leadership, communication, and interpersonal skills. Excellent more »

customer and organisational requirements, translating requirements into user stories to create deliverable features. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … pension NHS Car lease scheme Access to a wide range of benefits and high street discounts! Main duties of the job Analysis of requirements, design and development of applications to meet business needs. Analysis, investigation and resolution of complex ICT issues, within new and existing services. Software development lifecycle … NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives. Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join more »