London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs … to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
ServiceDesigner – SC Eligible Location: Hybrid, with travel as required Type: Permanent We are looking for an experienced ServiceDesigner to join our growing digital and technology team. You will work on high-profile projects across government and commercial clients, helping to design services that are user-centred, accessible, and deliver real impact. The Role As … a ServiceDesigner, you will: Lead and contribute across the full service design lifecycle, from research and ideation to prototyping and delivery. Champion user-centred design and accessibility, applying GDS standards and inclusive practices. Produce clear design artefacts such as user journeys, service blueprints, personas, and service concepts. Facilitate workshops, design sprints and ideation sessions … with stakeholders and users. Work closely with multidisciplinary teams (UX, research, product, engineering) in an agile environment. What We’re Looking For Proven experience delivering service design in complex environments. Strong understanding of GDS service standards and agile delivery. Ability to create and present design outputs clearly to diverse audiences. Excellent stakeholder engagement skills and ability to manage More ❯
City of London, London, United Kingdom Hybrid / WFH Options
LHH
ServiceDesigner – SC Eligible Location: Hybrid, with travel as required Type: Permanent We are looking for an experienced ServiceDesigner to join our growing digital and technology team. You will work on high-profile projects across government and commercial clients, helping to design services that are user-centred, accessible, and deliver real impact. The Role As … a ServiceDesigner, you will: Lead and contribute across the full service design lifecycle, from research and ideation to prototyping and delivery. Champion user-centred design and accessibility, applying GDS standards and inclusive practices. Produce clear design artefacts such as user journeys, service blueprints, personas, and service concepts. Facilitate workshops, design sprints and ideation sessions … with stakeholders and users. Work closely with multidisciplinary teams (UX, research, product, engineering) in an agile environment. What We’re Looking For Proven experience delivering service design in complex environments. Strong understanding of GDS service standards and agile delivery. Ability to create and present design outputs clearly to diverse audiences. Excellent stakeholder engagement skills and ability to manage More ❯
ServiceDesigner - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced ServiceDesigner with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with … travel to client sites required on occasion and you will need to hold current security clearance. The Role As a ServiceDesigner you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design … principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with More ❯
ServiceDesigner - Consultant (SC cleared)Akkodis are currently working in partnership with a leading service provider to recruit an experienced ServiceDesigner with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with … travel to client sites required on occasion and you will need to hold current security clearance. The RoleAs a ServiceDesigner you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles … in your deliverables.The Responsibilities* Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set More ❯
ServiceDesigner - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced ServiceDesigner with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with … travel to client sites required on occasion and you will need to hold current security clearance. The Role As a ServiceDesigner you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design … principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with More ❯
Crawley, West Sussex, South East, United Kingdom Hybrid / WFH Options
Peregrine
Join us as a Lead ServiceDesigner at Peregrine Resourcing. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent … driven by the opportunity to shape smarter, more customer-focused public services? Were partnering with a leading UK regulator on a high-profile transformation programme thats embedding continuous improvement, service design, and customer centricity at its core. As a Lead ServiceDesigner, youll be instrumental in cultivating a culture of learning, agility, and operational excellence. Working across … unique opportunity to influence how public services evolvebringing clarity, consistency, and innovation to the heart of change. Location: Gatwick and remote (hybrid) | Clearance: BPSS required, SC eligibility essential Responsibilities: Service Design is still in its formative stages - which means this isnt just a leadership role, its a foundational one. Were looking for a Lead ServiceDesigner who More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Project People
ServiceDesigner – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations ServiceDesigner to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance … meeting key readiness, service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and … compliance standards. Align with the company’s operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Project People
ServiceDesigner – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations ServiceDesigner to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance … meeting key readiness, service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and … compliance standards. Align with the company’s operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Inara
ServiceDesigner (Product) Industry : SaaS Location : Manchester (Hybrid, 2 days a week on site) Salary : £60,000 - £70,000 About the company We are working with an exciting tech scale-up in the SaaS space, they are on a mission to make risk management simple, smart, and accessible. Their platform helps businesses take control of risk without the … join at a pivotal moment and contribute directly to a product that’s transforming how organisations think about risk. The role We are looking for a thoughtful, user-centred ServiceDesigner to join a growing product team. You will sit at the heart of how features are understood, prioritised, and delivered working closely with product, design, and engineering … to ensure customer experiences are coherent, valuable, and genuinely impactful. You will be responsible for leading research and service insight, shaping journeys and service blueprints, and ensuring that new product features are grounded in user need and system reality. From discovery through to delivery and post-release evaluation, you will play a central role in ensuring that the More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Inara
ServiceDesigner (Product) Industry : SaaS Location : Manchester (Hybrid, 2 days a week on site) Salary : £60,000 - £70,000 About the company We are working with an exciting tech scale-up in the SaaS space, they are on a mission to make risk management simple, smart, and accessible. Their platform helps businesses take control of risk without the … join at a pivotal moment and contribute directly to a product that’s transforming how organisations think about risk. The role We are looking for a thoughtful, user-centred ServiceDesigner to join a growing product team. You will sit at the heart of how features are understood, prioritised, and delivered working closely with product, design, and engineering … to ensure customer experiences are coherent, valuable, and genuinely impactful. You will be responsible for leading research and service insight, shaping journeys and service blueprints, and ensuring that new product features are grounded in user need and system reality. From discovery through to delivery and post-release evaluation, you will play a central role in ensuring that the More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Inara
ServiceDesigner (Product) Industry : SaaS Location : Manchester (Hybrid, 2 days a week on site) Salary : £60,000 - £70,000 About the company We are working with an exciting tech scale-up in the SaaS space, they are on a mission to make risk management simple, smart, and accessible. Their platform helps businesses take control of risk without the … join at a pivotal moment and contribute directly to a product that’s transforming how organisations think about risk. The role We are looking for a thoughtful, user-centred ServiceDesigner to join a growing product team. You will sit at the heart of how features are understood, prioritised, and delivered working closely with product, design, and engineering … to ensure customer experiences are coherent, valuable, and genuinely impactful. You will be responsible for leading research and service insight, shaping journeys and service blueprints, and ensuring that new product features are grounded in user need and system reality. From discovery through to delivery and post-release evaluation, you will play a central role in ensuring that the More ❯
ServiceDesigner Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a ServiceDesigner at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Triad Group PLC
ServiceDesigner Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a ServiceDesigner at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯
Consultant – ServiceDesigner £46,000 – £55,000 London, Newcastle, Glasgow & Manchester | Permanent | Security Clearance Eligibility Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a ServiceDesigner who can turn complex challenges into seamless, user-centred solutions. You’ll be part of a forward-thinking team … where your ideas won’t just be heard — they’ll drive genuine transformation across the public sector. The ServiceDesigner will: – Lead end-to-end service design projects with visible, lasting impact – Use journey mapping, blueprints & prototyping to create smarter services – Collaborate with product, design, and strategy experts in an agile setting – Run research and testing that … directly shapes better experiences – Push boundaries with innovative, human-centred design You Will Bring: – Strong service design experience in consulting or design-led roles – Track record of public sector project delivery – Confidence in research, prototyping and stakeholder engagement – Agile ways of working and an eye for innovation What’s In It For You? – £46k–£55k salary with fast progression More ❯
ServiceDesigner (SC Cleared) 👔 Consultancy 📍 London 💵 £45-55K Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (Google, Microsoft, Nielson Norman, Agile) for free whilst also using these skills commercially too? I am partnered with one of the … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a ServiceDesigner to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process (artefacts, outputs) User-Centricity (journeys, personas) Service Architecture (blueprints, concepts) Government Digital Service (GDS) Agile/Scrum Environment In return they would be offering Free Certification Scheme (plus company time to study and sit exams) Uncapped Progressions (just hit the criteria and you will continually climb the ranks) Travel expenses to client site Up to 10% combined More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Trust In SODA
ServiceDesigner (SC Cleared) 👔 Consultancy 📍 London 💵 £45-55K Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (Google, Microsoft, Nielson Norman, Agile) for free whilst also using these skills commercially too? I am partnered with one of the … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a ServiceDesigner to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process (artefacts, outputs) User-Centricity (journeys, personas) Service Architecture (blueprints, concepts) Government Digital Service (GDS) Agile/Scrum Environment In return they would be offering Free Certification Scheme (plus company time to study and sit exams) Uncapped Progressions (just hit the criteria and you will continually climb the ranks) Travel expenses to client site Up to 10% combined More ❯
london, south east england, united kingdom Hybrid / WFH Options
Trust In SODA
ServiceDesigner (SC Cleared) 👔 Consultancy 📍 London 💵 £45-55K Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (Google, Microsoft, Nielson Norman, Agile) for free whilst also using these skills commercially too? I am partnered with one of the … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a ServiceDesigner to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process (artefacts, outputs) User-Centricity (journeys, personas) Service Architecture (blueprints, concepts) Government Digital Service (GDS) Agile/Scrum Environment In return they would be offering Free Certification Scheme (plus company time to study and sit exams) Uncapped Progressions (just hit the criteria and you will continually climb the ranks) Travel expenses to client site Up to 10% combined More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Trust In SODA
ServiceDesigner (SC Cleared) 👔 Consultancy 📍 London 💵 £45-55K Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (Google, Microsoft, Nielson Norman, Agile) for free whilst also using these skills commercially too? I am partnered with one of the … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a ServiceDesigner to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process (artefacts, outputs) User-Centricity (journeys, personas) Service Architecture (blueprints, concepts) Government Digital Service (GDS) Agile/Scrum Environment In return they would be offering Free Certification Scheme (plus company time to study and sit exams) Uncapped Progressions (just hit the criteria and you will continually climb the ranks) Travel expenses to client site Up to 10% combined More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Trust In SODA
ServiceDesigner (SC Cleared) 👔 Consultancy 📍 London 💵 £45-55K Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (Google, Microsoft, Nielson Norman, Agile) for free whilst also using these skills commercially too? I am partnered with one of the … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a ServiceDesigner to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process (artefacts, outputs) User-Centricity (journeys, personas) Service Architecture (blueprints, concepts) Government Digital Service (GDS) Agile/Scrum Environment In return they would be offering Free Certification Scheme (plus company time to study and sit exams) Uncapped Progressions (just hit the criteria and you will continually climb the ranks) Travel expenses to client site Up to 10% combined More ❯
Join us a ServiceDesigner (AI) at Peregrine Resourcing. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across … multiple industries. The Role: Were seeking a ServiceDesigner with experience in complex digital environments to help shape the end-to-end service experiences of AI-powered enterprise solutions. This role bridges technology and user-centered design, ensuring that services are intuitive, inclusive, and effective across the full lifecycle, from Discovery to Beta, following GDS standards. Key … Responsibilities:Service blueprinting & design: Lead the creation of service blueprints, journey maps, and process flows that align user needs, business goals, and technical capabilities across enterprise-scale systems. GDS framework application: Apply GDS design principles and delivery standards across Discovery, Alpha, and Beta phaseschampioning evidence-based design, inclusive practices, and iterative development. End-to-end service thinking More ❯
Role title : Lead ServiceDesigner Location : Flexible (Remote), with options to work from offices in Reading and Leeds . You will be required to work regularly from client offices, when needed. Mastek is seeking a Lead ServiceDesigner to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients … across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and … Line manage junior team members and lead community development activities. Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service design or UCD experience, including experience within agile teams and complex programmes Demonstrated application of service design methods and tools. Experience in consultancy Coaching, mentoring, or management experience More ❯
Role title : Lead ServiceDesigner Location : Flexible (Remote), with options to work from offices in Reading and Leeds . You will be required to work regularly from client offices, when needed. Mastek is seeking a Lead ServiceDesigner to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients … across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and … Line manage junior team members and lead community development activities. Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service design or UCD experience, including experience within agile teams and complex programmes Demonstrated application of service design methods and tools. Experience in consultancy Coaching, mentoring, or management experience More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with Purpose. We are looking for a ServiceDesigner to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is … and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Ability to use user research, data, and hands-on service design approaches to solve complex problems and develop end-to-end services that meet departmental needs. Skilled in communicating the value of user-centricity and design decisions to stakeholders … and prototyping, to explore and share design concepts effectively. Committed to creating and maintaining a collaborative, positive working environment, regularly consulting with senior stakeholders and contributing to the wider service design community. Delivery. Work. Projects. As a ServiceDesigner at DWP Digital, you'll play a key role in shaping services that support over 22 million people More ❯