1 to 25 of 29 Permanent Service Desk Engineer Jobs in England

Line IT Service Desk Engineer Overview of the Role We are recruiting for a Dedicated 2nd Line IT Service Desk Engineer to support one of our market leading, innovative customers. You will be based at our head office in Whiteley and sit with … knowledgeable Service Desk who will fully support you in your day to day. You will be utilising your excellent and prompt customer support skills and will represent Tailor Made Technologies in a professional and courteous manner over the phone, email and face to face. This role does have ...

Service Desk Engineer The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will … work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work ...

Service Desk Engineer Location : Northampton Salary : Up to £32,000 Set-up: Flexible Working Company : Market-Leading IT Provider We're working with a market-leading IT solutions provider that is looking to add a talented Service Desk Engineer to its growing team … invests heavily in employee development, offers flexible working arrangements, and provides exposure to a broad range of technologies and clients. The Role As a Service Desk Engineer , you'll be the first point of contact for customers, providing technical support and troubleshooting across a variety ...

Senior Service Desk Engineer - MSP/Microsoft - North London (Hybrid) Are you the kind of Senior Service Desk Engineer who wants to build something, not just inherit a process and keep it ticking over? Were hiring a Senior Service Desk Engineer … role, not a replacement - and there is a definitive path into management. The business is around 12 people today, with a service team of 6-7, and the plan is to grow properly over the next few years. Theyre currently around £1.5m revenue, with a target to double that ...

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering ...

Service Desk Engineer (On-Site) 📍 Wilmslow (4 days on-site, 1 day HQ in Cheadle) 🕒 Full-time | Mon–Fri (8:30am–5pm) About Novem At Novem, we’re a growing IT Managed Service Provider with over 17 years of success supporting businesses across the North West. … reputation is built on long-term partnerships, exceptional service, and helping our clients succeed through technology. We’re a close-knit, friendly team of technical specialists who genuinely care about delivering great customer experiences. Our values guide everything we do: Trust – Transparent, reliable relationships Passion – Drive to grow ...

Field & Service Desk Engineer London/Hybrid/Up to £40,000/Full-Time/Permanent The Opportunity: We are working with a well-established and highly regarded IT Managed Service Provider serving the financial sector across London and the UK. Due to continued growth … client demand, they are seeking an experienced Field & Service Desk Engineer to join their close-knit technical team. This is a genuinely varied and hands-on role. You will spend the majority of your time on client sites, acting as a trusted face of the business, while ...

Service Desk Engineer Hampshire/Hybrid - 2 days onsite Circa £50,000 per annum + benefits package Active SC clearance We are recruiting Service Desk Engineers to support mission-critical defence systems used by the UK Ministry of Defence and international customers. This … Signal Regiment or relevant Royal Navy backgrounds-to transition into a high-impact technical role supporting advanced EW technology. The Role As a Service Desk Engineer, you will provide Level 1 and Level 2 support for specialist Electronic Warfare systems, taking ownership of incidents from initial diagnosis ...

Senior Service Desk Engineer - York - £40,000(DOE) - Hybrid My client is looking for an experienced Senior Service Desk Engineer to join their Service Desk team with MSP experience. You will be a key technical figure within the team, sitting between … senior first line support role. Strong working knowledge of Microsoft 365 Administration – Exchange, Teams. SharePoint, OneDrive, InTune, EntraID. Hands-on experience with Windows Service, Active Directory, Group Policy, DNS and DHCP. Experience supporting MacOS. Experience with a PSA tool for ticket management, time logging, and SLA tracking. Nice ...

Senior Service Desk Engineer 2 nd Line Salary: Up to £35,000 per annum Location: South Tyneside My client, based in South Tyneside, is My client is a rapidly growing ITbusiness, who provide a managed service solution to organisations across the UK. Due to their continued … growth, they are seeking a Senior Service Desk Engineer (2 nd Line), with a particular focus on Networking capabilities. The Role Act as the second line of support for IT issues via phone, email, and ticketing systems. Troubleshoot hardware, software, and network problems, escalating when required Manage ...

exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. Regular travel to other office locations is expected, so having access to personal transport is beneficial but not essential. THE ROLE: As an IT Service Desk Engineer, you will be the first point of contact for IT related issues and technical support within the business. Your primary goal will be to provide first-time resolution to technical issues while ensuring the effective operation of desktops, networks, and infrastructure. This will involve troubleshooting ...

Level 1 Service Desk Engineer Salary: £30,000 - £35,000 Home-based (UK) | Commutable to Godalming (GU7) & Heathrow Office attendance: 1 week per month (Surrey) Full-time | 37.5 hours per week | Rotating shifts (Mon-Fri) About the Role A growing IT managed services provider is seeking … Level 1 Service Desk Engineer to join its support team. This is a remote-first role working within a structured L0/L1/L2 support environment, acting as the first point of contact for end-user IT issues. You'll handle a wide range of technical ...

Service Desk Engineer (Weekend Shift Pattern) Remote – London, Greater London About the Company Our client is a technology services partner specialising in supporting financial sector and regulated businesses. They deliver enterprise-level support, security, strategy, and supply solutions, holding themselves to a high standard across reliability, security … world-class technologies, exciting applications, bespoke software, and a talented group of colleagues. Role Overview Our client is seeking an experienced, customer-focused IT engineer to join their weekend service desk team. The successful candidate will provide support across on-premises and Azure environments, acting ...

Service Desk Engineer Shift Pattern - (Night Shift) Work Model - Fully Remote Client based in - London, Greater London About Our Client They are a technology services partner specialising in supporting financial sector and regulated businesses. We deliver enterprise-level support, security, strategy, and supply solutions, holding ourselves … world-class technologies, exciting applications, bespoke software, and a talented group of colleagues. Role Overview They're seeking an experienced, customer-focused IT engineer to join our night shift service desk team. You'll provide support across on-premises and Azure environments, acting as a key escalation ...

Line Service Desk Engineer Purpose of the role: Deliver high-quality IT support across Acosta Europe, ensuring reliable, secure, and efficient services that enable a positive user experience across business systems, infrastructure, and operational technology. Scope of Support Supports services across the IT landscape, including: Service Desk: Incident, Request & Problem Management Business Systems: Reapp Perform, COPS, Business Central, iTrent, Rydoo Infrastructure & EUC: Devices, Azure, Active Directory, networking Security & Access: Identity, endpoint protection, access control Operational Tech: Warehouse scanners, printers, mobile devices Key Responsibilities: Provide 2nd line support, troubleshooting hardware, software, mobile devices, and network ...

Service Desk Engineer - Stockton on Tees £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working … Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a Uk driver's license/own vehicle ...

Service Desk Engineer (Weekend) Remote - London, Greater London About the Company Our client is a technology services partner specialising in supporting financial sector and regulated businesses. They deliver enterprise-level support, security, strategy, and supply solutions, holding themselves to a high standard across reliability, security, and customer … world-class technologies, exciting applications, bespoke software, and a talented group of colleagues. Role Overview Our client is seeking an experienced, customer-focused IT engineer to join their weekend service desk team. The successful candidate will provide support across on-premises and Azure environments, acting ...

Service Desk Engineer (Night Shift) Remote About Us We are supporting a MSP specialising in supporting financial sector and regulated businesses. They deliver enterprise-level support, security, strategy, and supply solutions, holding ourselves to a high standard across reliability, security, and customer experience. They are a Microsoft … world-class technologies, exciting applications, bespoke software, and a talented group of colleagues. Role Overview They are seeking an experienced, customer-focused IT engineer to join our night shift service desk team. You'll provide support across on-premises and Azure environments, acting as a key escalation ...

Service Desk Engineer (Spanish speaking) Runcorn (3 days per week in the office) £25,000 to £30,000 per year (+ Overtime + On Call) Plus an excellent company benefits package The Opportunity: ISR are recruiting for a Service Desk Engineers fluent in Spanish … week in 4). Skills and Experience: Bi-lingual with professional proficiency in English and Spanish. Proven experience working in a technical support or service desk role. Excellent customer service skills and the ability to provide accurate and clear responses. Excellent prioritisation skills and the ability ...

Senior Service Desk Engineer 2 nd Line Salary: Up to £35,000 per annum Location: South Tyneside My client, based in South Tyneside, is My client is a rapidly growing ITbusiness, who provide a managed service solution to organisations across the UK. Due to their continued … growth, they are seeking a Senior Service Desk Engineer (2 nd Line), with a particular focus on Networking capabilities click apply for full job details ...

Line Service Desk Engineer | South Manchester | £24,500 £30,000 5 days on-site | Annual bonus | Permanent We're working with an established, growing MSP in South Manchester who are looking for an experienced 2nd Line Service Desk Engineer to join their close-knit ...

exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. Regular travel to other office locations is expected, so having access to personal transport is beneficial but not essential. THE ROLE: As an IT Service Desk Engineer, you will be the first point of contact for IT related issues and technical support within the business click apply for full job details ...

client based in Bracknell is seeking a Service Desk Engineer to join its team based in Bracknell. This is an excellent opportunity for someone with strong problem-solving skills, a customer-focused approach, and an interest in technology. Full training will be provided, making the role suitable … individuals at the start of their technical career. Key Responsibilities: Provide first-line technical support and fault diagnosis. Log, prioritise, and manage incidents and service requests. Escalate complex issues to specialist teams where required. Coordinate engineers and resources to ensure timely resolution of issues. Keep customers and internal stakeholders ...

looking for two Service Desk Analysts, to join an established IT service desk where you will be first point of contact for technical support, providing resolution of hardware, software and network related issues as well as undertaking user administration and access related tasks. Key Skills … Experience (not all essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/2nd/3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical knowledge. Have a good understanding/proficiency ...

Copello are supporting a leading defence technology organisation in the search for a Service Desk Engineer to join a specialist support team delivering high-quality technical services across secure and mission-critical environments. This role is based in Hampshire with hybrid working available (2 days onsite … week). What you’ll do Provide 1st/2nd line technical support across hardware, software and specialist systems. Manage incidents, service requests and escalations through to resolution. Support customers with troubleshooting, system updates and operational guidance. Work closely with engineering, logistics and technical teams to ensure effective service ...