9 of 9 Permanent Service Support Manager Jobs in England

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people ...

find that every person at Flyttr plays a critical role in a dynamic, exciting, team-oriented culture. Purpose of the Job The IT Services & Support Manager is responsible for reliable, secure and effective day-to-day IT support for our UK team while coordinating … colleagues across our international locations. This is a practical, hands‐on role, combining first- and second-line support with responsibility for IT service providers, contracts, software licensing, assets and service levels. You will be the first point of contact for many ...

ILPRA Systems UK Ltd in Swindon (Wiltshire) is seeking a Junior Customer Service Manager’s Support to assist the Customer Service Manager with technical support, installation, maintenance and post‐sales activities for ILPRA machines in the UK market. The ideal … candidate has some experience in technical or customer service roles, good communication skills, and a willingness to work in an international context with headquarters. Salary is £30,000–£35,000 gross per year, depending on experience. #J-18808-Ljbffr ...

Sharp is seeking a Technical Support Manager to lead our Technical Support Team and drive service excellence across our document solutions portfolio in the UK and Europe. You will develop team capabilities, oversee documentation, and ensure effective troubleshooting both remotely and onsite. … role partner with product planning and factory engineering, support European partners, and identify opportunities to enhance product performance and service capability. #J-18808-Ljbffr ...

Company Shop Group is seeking an IT Support Manager to lead the delivery of all IT support functions in a hybrid role based in Tankersley, Barnsley. … role focuses on meeting SLAs, managing outsourced services and vendors, and ensuring stable, secure IT operations across the business. You will oversee the IT service desk, drive performance improvements, and mentor the support team while aligning with group IT security policies. Hybrid work requires 3 days ...

both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department … teams work in agile ‘streams’ aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support ...

support services to the customer. Act as the primary customer interface for contractual and operational matters. Manage contract performance against agreed objectives, service levels and contractual commitments. Deliver effective governance through progress reviews, contract reviews and annual management reviews. Produce high-quality reports covering technical performance, financial … ensure appropriate capability, capacity and skills are available. Build strong customer relationships and identify opportunities for contract growth. Essential Experience Experience managing complex service delivery, support services or defence contracts. Strong customer relationship and stakeholder management skills. Proven track record of governance, reporting and performance management. Experience ...

ideal for someone with a background in Account Management, Customer Success, or Business Development. Someone who is passionate about building relationships and driving service adoption. This role will be based in our London office in a hybrid capacity. About the Team Our team sits at the intersection of Product … Sales, and Service Delivery. We focus on delivering service experiences that help customers unlock the full value of Zoom’s platform. We collaborate globally to develop, position, and scale support and managed service offerings across diverse markets. We work closely with customers, channel partners ...

Ryan, LLC in London is seeking an IT Desktop Services Manager to provide operational leadership for Desktop Administration across … Europe. You will lead a team of desktop support technicians delivering end-user solutions and customer-focused support. You will manage performance, service delivery, and development, using metrics and SLA reporting to drive improvements and ensure alignment with global standards. #J-18808-Ljbffr ...