8 of 8 Permanent Single Customer View Jobs in England

Customer Insight Analyst Location: Leeds (Hybrid – 1 day per week in office) Salary: Up to £45,000 (depending on experience) The Company A well-established digital platform with over a million active users across the UK, offering technology-led subscription services in a fast-scaling consumer market. Known for its innovation in healthcare and eCommerce, the business has seen … gap between data and non-technical stakeholders. Key Responsibilities Deliver insight to support acquisition, retention, and growth strategies Build and maintain a scalable Single Customer View (SCV) combining CRM, transaction, and engagement data Develop segmentation models based on lifecycle stage, engagement, and behaviour Analyse campaign performance and customer trends to optimise marketing strategy Create dashboards and … Apply Send your CV to Mohammed Buhariwala at Harnham or connect directly on LinkedIn to find out more. Keywords Customer Insight, SQL, Tableau, Marketing Analytics, Customer Segmentation, SCV, Acquisition, Retention, Churn, Lifetime Value, Behavioural Data, eCommerce, Subscription, Healthcare, CRM, Growth Strategy, Hybrid, Leeds More ❯

About the Role: Grade Level (for internal use): 12 Director, Customer Data Intelligence The Team: The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By … partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral engagement data to provide a comprehensive view of the customer journey. Responsibilities and Impact: Lead the development of a … unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view. Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels. Define and refine Ideal Customer Profiles (ICPs) for enterprise and segment-specific use cases. Partner with digital experience, campaign, and ABM More ❯

Hybrid - 3 Days in Oxfordshire A rapidly scaling e-commerce and logistics company is looking for a Data Insights Analyst to help shape the future of its customer experience and commercial strategy. With sustainability and tech innovation at its core, the business operates multiple online brands and is one of the largest third-party sellers on global marketplaces. The … Role: This is a high-impact, hands-on analytics role focused on driving smarter decision-making across marketing, product, and customer experience teams. You'll work closely with stakeholders to uncover behavioural trends, improve digital performance, and develop data-led strategies that support business growth. Key Responsibilities: Analyse customer journeys, engagement patterns, and conversion funnels to identify opportunities … engines Optimise paid traffic performance across channels like Google Ads and Shopping Deliver insights that enhance retention, loyalty, and repeat purchase behaviour Perform deep-dive analysis using large datasets (customer, product, marketing, transactional) Contribute to the creation of a Single Customer View across brands Collaborate with tech teams to ensure clean data pipelines and reliable tracking More ❯

CRM Implementation & Customer Data Lead £45,000-£60,000 12 month fixed-term contract Ipswich (Hybrid - 3 days on-site) REED Technology are partnered with an organisation that are embarking on a major transformation to centralise customer data and power its future membership strategy. As part of this exciting programme, they're looking for a CRM Implementation & Customer Data Lead to oversee the rollout of a new customer data platform - and embed the foundations for long-term, insight-driven engagement. This is a hybrid role that blends CRM system delivery, marketing technology expertise, and data strategy. You'll lead the implementation, working across internal teams and external partners to ensure data, platforms and people are aligned … while staying agnostic about specific CRM tools or providers, focusing instead on building the right solution for the organisation's needs. Key Responsibilities * Lead the implementation of a new customer data platform (CDP), ensuring integration with marketing, digital and analytics systems * Act as the primary link between internal stakeholders and external CRM/MarTech partners * Manage the mapping and More ❯

growing, sustainability-led online retailer that’s making waves in the re-commerce space – and they’re looking to hire a Data Insights Analyst to fuel smarter decisions and customer-centric growth. With multiple brands across both consumer and B2B markets, they’ve quietly become industry leaders, shipping over 15,000 items per day. Think: books, media, and tech … focused on everything from personalisation and UX to retention and conversion. This isn’t just a reporting role — you’ll work across the full data lifecycle, from digging into customer journeys and campaign performance to collaborating on product features like a recommendation engine . The data appetite here is huge, and your work will be at the heart of … commercial, tech, and marketing decisions. The Role Includes: Analysing customer behaviour and journeys across the e-commerce platform Informing optimisation of Google Ads, Shopping feeds, and on-site UX Partnering with the tech team on clean tagging and analytics implementation Uncovering retention patterns and building towards a single customer view Supporting recommendation engine development with user More ❯

in-class, future-proofed and align to the wider DBIM vision/strategy (e.g. liaise with wider IM on Security, release processes etc) § For example for the FM global single customer view project, the role would provide all technical advice on architecture, user stories, technical specs and DB IM sign-offs Technical lead for all 3rd party … solution providers: a) Salesforce b) Booking Bug c) Shopify. Ensure that all OmniChannel products are working together/integrated as needed to allow single consumer tracking and global database. o Technical lead for China Retail Salesforce integration/WeChatify/Social CRM o Data Management Platform (DMP) technical lead o B2B FMJ/FMD Management CRM (India) technical lead … value. · Evaluate vendor solutions and work with vendors as necessary · Provide guidance to onshore, offshore, and near shore development service providers as necessary · Provide strong retail business acumen, and customer focus. · Provide governance for troubleshooting complex system issues as necessary · Develop or contribute to business cases, roadmaps and proposals which may include presentations to senior management. · Collaboration with Business More ❯

Define and deliver frameworks for data quality, information management, and privacy compliance across multiple jurisdictions. Analytics & Innovation: Drive innovative data exploitation opportunities, including automation, AI-driven solutions, and enhanced customer lifecycle management, delivering tangible financial benefits and operational efficiencies. Develop advanced data analytics and reporting solutions to enhance strategic decision-making and improve regulatory reporting accuracy. Establish a single customer view capability for enhanced client relationship management and regulatory compliance. Transformation Leadership: Lead the enterprise-wide transformation agenda, ensuring alignment with strategic priorities and integration of cross-functional change initiatives. Chair the Transformation Committee, overseeing all major strategic programmes, including regulatory compliance and enterprise-wide digitisation. Establish a strategic transformation function to prioritise, govern, and deliver More ❯

Define and deliver frameworks for data quality, information management, and privacy compliance across multiple jurisdictions. Analytics & Innovation: Drive innovative data exploitation opportunities, including automation, AI-driven solutions, and enhanced customer life cycle management, delivering tangible financial benefits and operational efficiencies. Develop advanced data analytics and reporting solutions to enhance strategic decision-making and improve regulatory reporting accuracy. Establish a … single customer view capability for enhanced client relationship management and regulatory compliance. Transformation Leadership: Lead the enterprise-wide transformation agenda, ensuring alignment with strategic priorities and integration of cross-functional change initiatives. Chair the Transformation Committee, overseeing all major strategic programmes, including regulatory compliance and enterprise-wide digitisation. Establish a strategic transformation function to prioritise, govern, and More ❯