Analyst will be responsible for managing and analysing data to support the business IT services. The Configuration Analyst will play a key role in software and hardware asset management, utilising expertise in Power BI and data analysis to develop metrics and demonstrate the value delivered by IT processes. Configuration … analyse data, develop metrics, and create reports that showcase the value and efficiency of IT service processes. Asset Management: Accurately manage hardware assets and softwarelicensing, ensuring legal compliance and cost-effectiveness through meticulous audit reporting. Process Improvement: Improve first-time fix rates, reduce risks, and shorten task … Analyst Experience required: Proven experience as a Data Analyst or Configuration Analyst. Proficiency in Power BI and other data analysis tools. Strong knowledge of software and hardware asset management. Excellent analytical and problem-solving skills. Ability to develop and maintain metrics and reports. Experience working with ITIL or other more »
Harlow, Essex, United Kingdom Hybrid / WFH Options
Head Resourcing
the Subject Matter Expert and technical lead for PTC Windchill PDM with a particular focus on administering, configuring and modifying workflows within the tool. Software upgrades and data migration, to include associated products such as PTC Creo. Regular software maintenance, performance tuning and patching, including out of hours … work. Plan works with the Head of Service ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Meet IS assurance governance and policies to ensure we operate with confidence, through effective maintenance of secure and stable IT platforms for the business Support the more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Spider
on supporting and maintaining the Microsoft server and desktop operating environments. About them: They are a highly successful, small, friendly, and multi-award-winning software company. They support organisations of all shapes and sizes, in commerce and education, to succeed using their existing technology. They advise on what works … what is affordable and what is available. Hardware and software, your office or in the cloud, to help your business processes. Fantastic company benefits include: Competitive Salary: On offer is a starting salary of £22,500 - £24,000 per annum. After a successful probation the salary will be reviewed. … technical issues. Supporting and maintaining on-premises and Cloud-based Microsoft Server/Desktop environments. Providing first-line Apple product support. Installation of authorised software to servers, desktops, and laptops as well as Antivirus installation and management. Ensuring security suite and OS updates/upgrades are applied on relevant more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Spider
on supporting and maintaining the Microsoft server and desktop operating environments. About them: They are a highly successful, small, friendly, and multi-award-winning software company. They support organisations of all shapes and sizes, in commerce and education, to succeed using their existing technology. They advise on what works … what is affordable and what is available. Hardware and software, your office or in the cloud, to help your business processes. Fantastic company benefits include: Competitive Salary: On offer is a starting salary of £22,500 - £24,000 per annum. After a successful probation the salary will be reviewed. … technical issues. Supporting and maintaining on-premises and Cloud-based Microsoft Server/Desktop environments. Providing first-line Apple product support. Installation of authorised software to servers, desktops, and laptops as well as Antivirus installation and management. Ensuring security suite and OS updates/upgrades are applied on relevant more »
working to mandated KPI’s and SLA’s. Reporting to the Site Operations Manager, you will work towards achieving enhanced service levels for all software, hardware, and systems improvement, ensuring that issues are resolved effectively and efficiently. As IT Manager, you will work closely with other key stakeholders, very … Science or similar, having attained ITIL Certification, a Qualification in Windows Exchange and able to work confidently in and around IT operating systems both software and hardware based. Ensuring that the business softwarelicensing status is correct and up to date, delivering training and coaching to IT … Technicians and Administrative staff on all systems and new software, plus the management and maintenance of onsite security systems, access control points and overall site IT related safety and privacy. more »
