1 to 25 of 122 Permanent Support Analyst Jobs in England

Support Analyst, 1st line, Service Desk, Healthcare COR7353 This is a great opportunity for an enthusiastic and personable 1st Line Support Analyst or Service Desk Analyst, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the … Support Analyst/Service Desk Analyst will be joining a welcoming, structured support team providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Support Analyst/Service Desk Analyst, will also need to be willing to travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? My client is keen to find a Support Analyst/Service Desk Analyst with skills/experience More ❯

Support Analyst, 1st line, Service Desk, Healthcare COR7353 This is a great opportunity for an enthusiastic and personable 1st Line Support Analyst or Service Desk Analyst, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. Please read the information in this job post thoroughly to understand … exactly what is expected of potential candidates. The Role Working in a sector that is truly rewarding, the Support Analyst/Service Desk Analyst will be joining a welcoming, structured support team providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days … a week and in the Lincoln-based head office for the rest of the time, the Support Analyst/Service Desk Analyst, will also need to be willing to travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? My client is More ❯

Intapp Applications Analyst/Application Support Analyst A fantastic opportunity has arisen for an Intapp Applications Analyst/Application Support Analyst to join a London based global law firm on a permanent basis. Intapp Applications Analyst/Application Support Analyst Summary: Under the direct supervision of the Senior Manager, Enterprise Applications … of several applications and platforms owned by the firm's New Business Intake and Conflicts. These include Intapp Conflicts, Intake, Walls, Terms, and related systems and tools. Intapp Applications Analyst/Application Support Analyst Key Responsibilities: * IT owner of all applications and systems supporting the risk and compliance activities of the firm, in particular, Intapp Conflicts, Intake … Walls, and Terms. * Lead efforts to plan and migrate our existing on premise instance of the Intapp platform to the cloud. Identify new capabilities that can further support the business and present recommendations; * Be able to speak the language of the conflicts and intake team in order to perform analysis of processes, application features and configurations, end user questions More ❯

Intapp Applications Analyst/Application Support Analyst A fantastic opportunity has arisen for an Intapp Applications Analyst/Application Support Analyst to join a London based global law firm on a permanent basis. To be considered for an interview, please make sure your application is full in line with the job specs as found … below. Intapp Applications Analyst/Application Support Analyst Summary: Under the direct supervision of the Senior Manager, Enterprise Applications, the Senior Applications Engineer acts as the IT owner of several applications and platforms owned by the firm's New Business Intake and Conflicts. These include Intapp Conflicts, Intake, Walls, Terms, and related systems and tools. Intapp Applications … Analyst/Application Support Analyst Key Responsibilities: * IT owner of all applications and systems supporting the risk and compliance activities of the firm, in particular, Intapp Conflicts, Intake, Walls, and Terms. * Lead efforts to plan and migrate our existing on premise instance of the Intapp platform to the cloud. Identify new capabilities that can further support More ❯

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 We’re looking for a 1st line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a true force to be reckoned with, delivering … exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With passion and innovation at the core, they empower businesses to succeed through the delivery and support of bleeding-edge technology solutions. Benefits 25 days holiday 6% pension Excellent bonus scheme - uncapped for high achievers What’s required of the Support Engineer? We More ❯

SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist … team supporting a range of new and heritage applications across the Enterprise. The focus of the role is an Applications Support rather than IT Infrastructure. Experience of working in this capacity is essential. Applications Support Analyst Role and Responsibilities: - Provide technical triaging and 2nd line applications support across the business - Ensure that the correct priority and … resolution - Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels - Engage fully with internal stakeholders to re-assign faults and issues where necessary Applications Support Analyst Skills and Experience: - A demonstrable track record in an Applications support role focussed on IT applications software rather than IT infrastructure - Solid experience of using SQL More ❯

SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist … team supporting a range of new and heritage applications across the Enterprise. The focus of the role is an Applications Support rather than IT Infrastructure. Experience of working in this capacity is essential. Applications Support Analyst Role and Responsibilities: - Provide technical triaging and 2nd line applications support across the business - Ensure that the correct priority and … resolution - Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels - Engage fully with internal stakeholders to re-assign faults and issues where necessary Applications Support Analyst Skills and Experience: - A demonstrable track record in an Applications support role focussed on IT applications software rather than IT infrastructure - Solid experience of using SQL More ❯

SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist … team supporting a range of new and heritage applications across the Enterprise. The focus of the role is an Applications Support rather than IT Infrastructure. Experience of working in this capacity is essential. Applications Support Analyst Role and Responsibilities: - Provide technical triaging and 2nd line applications support across the business - Ensure that the correct priority and … resolution - Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels - Engage fully with internal stakeholders to re-assign faults and issues where necessary Applications Support Analyst Skills and Experience: - A demonstrable track record in an Applications support role focussed on IT applications software rather than IT infrastructure - Solid experience of using SQL More ❯

Support Analyst Location: Remote (UK-based) Type: Full-time Salary: £33,000 £36,000 per annum + £4,000 shift rotation allowance Total Potential Salary: £37,000 £40,000 per annum Start Date: ASAP About the Role We are hiring a proactive and customer-focused Support Analyst to join our client's Customer Operations team. Reporting … directly to the Head of Customer Operations, this home-based role offers an excellent opportunity to support customers across UK and US time zones as part of a well-established SaaS business. You ll play a key part in ensuring exceptional customer service by providing technical support and troubleshooting assistance, with a focus on delivering a high-quality … support experience to users of the platform. Working Hours This role follows a rotating shift pattern to provide full coverage across UK and US business hours: Shift 1: 08 30 GMT/BST Shift 2: 14 00 GMT/BST The shift alternates weekly between two Support Analysts (including this role), ensuring seamless customer support across both More ❯

Support Analyst Location: Remote (UK-based) Type: Full-time Salary: £33,000 – £36,000 per annum + £4,000 shift rotation allowance Total Potential Salary: £37,000 – £40,000 per annum Start Date: ASAP About the Role We are hiring a proactive and customer-focused Support Analyst to join our client's Customer Operations team. Reporting … directly to the Head of Customer Operations, this home-based role offers an excellent opportunity to support customers across UK and US time zones as part of a well-established SaaS business. You’ll play a key part in ensuring exceptional customer service by providing technical support and troubleshooting assistance, with a focus on delivering a high-quality … support experience to users of the platform. Working Hours This role follows a rotating shift pattern to provide full coverage across UK and US business hours: Shift 1: 08:30 – 16:30 GMT/BST Shift 2: 14:00 – 22:00 GMT/BST The shift alternates weekly between two Support Analysts (including this role), ensuring seamless customer More ❯

Role: IT Support Analyst (ANPR) Location: Hampstead, North London/Remote Working Salary: Up to £35k+ depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company … desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the IT Support Analyst role: The IT Support Analyst role is responsible for providing first line support to both internal and external customers for a range of solutions. … This is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy. You will be supporting 1000+ More ❯

IT Support Analyst Nottingham - Hybrid - PermanentCompetitive Salary VIQU have partnered with a leading UK law firm seeking an IT Support Analyst. You’ll be the first point of contact for IT issues, keeping technology running smoothly and supporting colleagues across the firm, with hands-on exposure to Office 365 and Active Directory. Key Responsibilities of the IT … Support Analyst: • Act as first point of contact for all IT issues, supporting staff across the firm.• Receive, log, and track incidents, resolving problems using knowledge articles and technical expertise.• Escalate complex issues to the appropriate team when needed.• Provide hands-on support for Office 365, Active Directory, hardware, and software.• Maintain and update the knowledge base … to ensure accurate guidance.• Support change activities while minimizing service disruption and adhering to SLAs and security standards.• Share expertise, coach colleagues, and contribute to continuous improvement.• Ensure all work complies with IT policies, procedures, and security requirements. Key Requirements of the IT Support Analyst: • Experience supporting IT systems in a service desk/analyst capacity. More ❯

Operations Support Analyst page is loaded Operations Support Analyst Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id JR25_000428 Help grow a safer, cleaner, healthier future for everyone, every day. Role Summary The Operations Support Analyst will report to the Operations Manager and will assist in … life and driving Continuous Improvement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst, you will work with our key users, application/platform owners and end users to help them resolve, co-ordinate, triage, communicate and implement effective operations across … the landscape Role Responsibilities Routine Procedures Monitor daily service operations and identify urgent requests Handle incidents and manage escalations Conduct routine checks to identify process defects Reporting Support the creation of routine reporting packs and dashboards for internal stakeholders, utilising and defining performance metrics - Service Level Agreements (SLAs) etc Conduct Analysis utilising tools such as Excel or PowerBI, to More ❯

Hybrid working with flexible hours, part-time and remote options. Highly respected digital agency. Supportive, people-first culture with a strong team ethos. Client Support Analyst required to join a growing creative, digital agency in Bath that values service, relationships, and continuous improvement. Youll be the go-to person for clients, helping them get the most out of … part-time position (remote or hybrid) covering mornings or afternoon daily or a full-time role with additional project management duties. What you'll be doing As a Client Support Analyst youll be the first point of contact for a portfolio of clients, managing day-to-day website queries and ensuring their needs are met with efficiency and … care. Youll build strong relationships, understand their goals, and proactively support them to get the best outcomes. Youll work closely with internal teams to resolve issues, coordinate updates, and ensure smooth delivery of services. Youll also contribute to improving processes and identifying opportunities to enhance the client experience. Expect to manage multiple accounts, track performance, and report on client More ❯

Hybrid working with flexible hours, part-time and remote options. Highly respected digital agency. Supportive, people-first culture with a strong team ethos. Client Support Analyst required to join a growing creative, digital agency in Bath that values service, relationships, and continuous improvement. You’ll be the go-to person for clients, helping them get the most out … part-time position (remote or hybrid) covering mornings or afternoon daily or a full-time role with additional project management duties. What you'll be doing As a Client Support Analyst you’ll be the first point of contact for a portfolio of clients, managing day-to-day website queries and ensuring their needs are met with efficiency … and care. You’ll build strong relationships, understand their goals, and proactively support them to get the best outcomes. You’ll work closely with internal teams to resolve issues, coordinate updates, and ensure smooth delivery of services. You’ll also contribute to improving processes and identifying opportunities to enhance the client experience. Expect to manage multiple accounts, track performance More ❯

Systems Support Analyst We're looking for a proactive and solutions-focused Systems Support Analyst to deliver first- and second-line support across our technology estate. From resolving day-to-day issues to contributing to infrastructure improvements and IT projects, this role is key to keeping our systems running smoothly and our users supported. As … Systems Support Analyst you will ensure timely resolution of all hardware, software, and network-related issues. You will be responsible for user onboarding, account management, and remote support, while maintaining accurate documentation and user guides. Beyond day-to-day support, you will contribute to infrastructure changes, IT projects, and process improvement initiatives. This includes identifying recurring … issues, developing automation tools, and enhancing self-service capabilities to improve efficiency, reliability, and user experience across the organisation. Key Responsibilities Provide first-line and second-line technical support via phone, email, and our service desk system Diagnose and resolve hardware, software, and network-related issues Set up and configure workstations, laptops, and mobile devices for new starters Manage More ❯

We are seeking a proactive IT Support Analyst to support the IT Operations of a well-established, growth-oriented business based in Tewkesbury. This is a hands-on role working closely with the IT Manager, external support providers, and internal teams, offering excellent opportunities for development and progression. The IT Support Analyst will be … responsible for: Provide responsive 1st and 2nd line support across the business Assist in managing IT systems, hardware, mobile devices, and telephony Liaise with third-party IT providers and support company-wide projects Troubleshoot and maintain desktops, laptops, printers, networks, and servers Develop management reports using SQL and Excel For the IT Support Analyst position, experience More ❯

Application Support Analyst required for Not-for-Profit Media organisation in Central London on a Hybrid Basis. Apply below after reading through all the details and supporting information regarding this job opportunity. Must have experience as a dedicated Application Support Analyst with either Business Applications Software, SAP Business One or Microsoft Dynamics, along with SQL or … days office, 3 days WFH Environment : Innovative, creative and collaborative culture with investment in regular learning & development opportunities. Health and wellbeing key focuses for their staff. Opportunity : Application Support Analyst is focused primarily on the support of their SAP Business One based applications that are at the core of the business operations. Ensuring the applications function correctly … given in SAP Business One. You will work as part of the small IT team and report to the Infrastructure Manager . Essential Technical Background 2 years Business Application Support experience.Working with Business Applications Software (e.g. SaaS - HR, Payroll, LMS, Recruitment, Finance, CRM or ERP), SAP Business One or Microsoft Dynamics. Must have experience with SQL or Python. Experience More ❯

On Site IT and AV Support Analyst £32,000 - £37,000 + bonus and benefits Full Time/Permanent Banbury/mainly office-based The Role and Company: I am looking for a driven IT and AV Support Analyst to join well established company who continue to grow and invest into their internal IT department. This … is primarily an office-based role in Banbury, Oxfordshire. As an IT Support Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of the Audio Visual services for … UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops, printers, mobile devices. More ❯

On Site IT and AV Support Analyst 32,000 - 37,000 + bonus and benefits Full Time/Permanent Banbury/mainly office-based The Role and Company: I am looking for a driven IT and AV Support Analyst to join well established company who continue to grow and invest into their internal IT department. This … is primarily an office-based role in Banbury, Oxfordshire. As an IT Support Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of the Audio Visual services for … UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops, printers, mobile devices. More ❯

in the construction industry. With a focus on major infrastructure projects, we excel in areas such as transportation, utilities, energy, and telecommunications. We are looking to recruit an IT Support Analyst to join our busy and forward thinking team. In this role you will be working with individuals and teams at all levels and will require excellent communication … will require some ad hoc travel to set up sites or fix issues in other locations, so the ability to drive with a vehicle is required. As an IT Support Analyst, you will be instrumental in the delivery, management, and optimization of IT systems and services, ensuring that the Enable Group remains productive, secure, and efficient in the … digital landscape. You will provide second-line support, managing escalations and complex issues while leveraging tools like Microsoft Intune and automation scripts to streamline operations. By proactively maintaining IT infrastructure, improving user experience, and contributing to continuous improvements, you will play a key role in ensuring that the business operates smoothly, securely, and with minimal downtime. Responsibilities: Build IT More ❯

in the construction industry. With a focus on major infrastructure projects, we excel in areas such as transportation, utilities, energy, and telecommunications. We are looking to recruit an IT Support Analyst to join our busy and forward thinking team. In this role you will be working with individuals and teams at all levels and will require excellent communication … will require some ad hoc travel to set up sites or fix issues in other locations, so the ability to drive with a vehicle is required. As an IT Support Analyst, you will be instrumental in the delivery, management, and optimization of IT systems and services, ensuring that the Enable Group remains productive, secure, and efficient in the … digital landscape. You will provide second-line support, managing escalations and complex issues while leveraging tools like Microsoft Intune and automation scripts to streamline operations. By proactively maintaining IT infrastructure, improving user experience, and contributing to continuous improvements, you will play a key role in ensuring that the business operates smoothly, securely, and with minimal downtime. Responsibilities: Build IT More ❯

IT Support Analyst (1st/2nd Line) Fareham -£30,000 A leading healthcare organisationhave a requirement for an IT Support Analyst to join their technicalsupport team to provide support across hardware, software and networks. The role will be responsible for dealing withtechnical issues and supporting the smooth operation of IT systems across the business, by … providing remote and on-site support to colleagues. You will provide 1st and 2nd line supportand work withIT leadership to troubleshoot complex problems and help maintain a high standard of service delivery. The team play a key role in reducing downtime andenhancing user experience. It would suit an IT Support Analyst with 12 months+ experience providing 1st …/2nd line support. It would suit someone with the following skills: Knowledge of Microsoft Azure Expertise with Microsoft 365, including user support for Outlook, Teams, OneDrive, SharePoint, and Excel An understanding of networkg (including Active Directory, DNS, DHCP etc.) Familiar with remote support tools More ❯

1st Line Support Analyst Social care Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they re looking for a proactive and enthusiastic … 1st Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you ll be doing As a 1st Line Support Analyst More ❯

1st Line Support Analyst – Social care – Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they’re looking for a proactive and enthusiastic … 1st Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you’ll be doing… As a 1st Line Support Analyst More ❯