1 to 25 of 115 Permanent Support Specialist Jobs in England

Sales Support Specialist Office based - Bolton £32,000 - £35,000 + Bonus Opportunities One of IT Bods leading clients is a major supplier of commercial hot beverages in the UK. Since 1989, they've been supplying the highest quality equipment, ingredients and accessories to the UK's cafes more »

Senior IT Support Specialist/IT Senior User Support Specialist A fantastic opportunity has arisen for a Senior IT Support Specialist/IT Senior User Support Specialist to join our London based global law firm on a permanent basis. Senior IT Support Specialist/IT Senior User Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where … possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time more »

Role: Meeting Room Support Specialist Job Type: Permanent Location: London Paddington Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the … every day. Work closely with the range of teams within the business to bring products to life. Work with customers and identify opportunities to support their strategy and improve their processes across functions. The Role The role will be supporting and attending to the Smartroom’s on-site and … remotely, supporting teams in support locations performing a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex issues, deploying the latest updates, system maintenance and upgrading the customers systems. Setup, install and more »

Clayton Associates Group are supporting an innovative cloud & software consultancy based in Leeds who are looking to recruit a Product Support Specialist to their team. The role would be best suited to a technology graduate or anyone with a strong passion for technology who is willing to learn … apply themselves. It is a fantastic opportunity for anyone wanting their first role within the industry, offering fast career & technical progression. Role Responsibilities: Customer Support - Troubleshooting technical issues and escalating difficult tickets to senior team members. Providing professional responses to clients regarding issues via phone, email, or support more »

1st line support engineer/helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that … service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt … and record information into ticketing system. You will get experience in supporting a broad range of technologies and working on interesting projects, within the support team. There is time allowed for certification study and they financially reward you for doing so as well! If you are interested, please send more »

Trade Support/Developer Exp -5 + Years Location London Mode of work: Support from Office Experience with building systems using FIX Protocol. Senior-level experience with Java. Senior level experience with a scripting language such as Javascript or Python. Experience with version control systems e.g. GitLab, GitHub … Developing software using Agile methodologies. Level 3 Support for Production systems. more »

2nd line support engineer – Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you … stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers – HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation – VMware, • Storage – Nutanix • Backup – Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the more »

the name badge, combined with the way in which it’s delivered, are central to the attendee’s first impression of the event. We support all kinds of events. We're particularly proud to have been the main provider for the King's Coronation and COP26. We've also … small sample of what we do, have a look at this recent video: https://www.youtube.com/watch?v=luBpOQWXvCU The role To support continued expansion we're looking for a new addition to our Tech Team. The role of Onsite Tech Support Specialist allows you … paced live events industry, delivering a consistently high level of service while working on new innovations. There are numerous opportunities to travel, as we support events worldwide for some of the world’s best known brands. You will get an insider perspective of working with a diverse range of more »

JOIN A COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE! Position: Technical Support Department/Group: Commercial Reporting to: Head of Digital & E-commerce Location: Crownhill, Milton Keynes/Hybrid Working (Flexible is who we are but we would expect this person to travel into … strong, supportive culture and is dedicated to its customers, retail partners, and people who are at the heart of our business. As a Technical Support team member, your primary role entails collaborating with clients to seamlessly integrate finance modules onto their webstores. Your expertise will shine as you address … and forward action plans if not resolved. Configure and maintain clients’ accounts on our primary system. To be successful in the role of Technical Support we require the following skills and experience: Experience in a software support role within a 2nd line support ticket environment. Experience within more »

phased approach to supporting our services and helping us create our 24x7 function. The candidate will join a working day shift moving into weekend support onto a full 24x7 rota; the established rota will run as a 12-hour shift, working 4 days on 4 days off. Role Responsibilities … will be required as we move to round-the-clock operations later in the year. Education And Experience Requirements As the 24/7 Support Engineer you will have: The successful Engineer will need to possess 3 years' experience within IT Support, ideally covering 2nd line and some more »

and other markets. Our portfolio includes clients such as Boston Consulting Group, Hiscox, PwC and others. We are now looking to strengthen the Attensi Support Team with a skilled and motivated person who can provide top notch support to our growing portfolio of Clients. Attensi Support’s … closely with project managers, developers, and designers to solve the customers' problems, and ensure that the root cause is identified and solved. We also support project managers and the sales team with activities that contribute to our customers' success. Who are you? Our dream candidate is passionate about creating … explain complex technical issues. You work easily with other teams, and communicate well with the customer. You have experience from areas such as technical support, customer service, or other customer-support related work You have an IT related degree You have a hunger for knowledge and love to more »

Role: Meeting Room Support Specialist Job Type: Permanent Location: London Paddington Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the … every day. Work closely with the range of teams within the business to bring products to life. Work with customers and identify opportunities to support their strategy and improve their processes across functions. The Role The role will be supporting and attending to the Smartroom’s on-site and … remotely, supporting teams in support locations performing a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex issues, deploying the latest updates, system maintenance and upgrading the customers systems. Setup, install and more »

1st Line Support Professional - East Grinstead - Permanent - £25-30k per annum Do you thrive in a fast-paced environment and enjoy helping others? Are you a tech whiz with a knack for problem-solving? Then we want to hear from you! We are seeking a motivated and customer … focused 1st Line Support Professional to join our clients growing team in East Grinstead. In this role, you will be the first point of contact for internal and external clients, providing technical support and troubleshooting a wide range of IT issues. What you'll do: Respond to inquiries … via phone, email, and in-person support Troubleshoot common IT problems related to hardware, software, and network connectivity Provide clear and concise explanations to clients with varying levels of technical knowledge Maintain a positive and professional demeanor at all times Contribute to the continuous improvement of our IT support more »

ourselves on our technical acumen, our collaborative problem-solving ability, and the warm professionalism of our teams. Mission We are hiring an experienced IT Support Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service at our … offices by resolving all technical issues. You will be a key member of the IT Support team and ensure the best possible user experience is being provided in every single interaction. You will provide exceptional customer service in your interactions through tickets, email, and Slack pings. You will be … analysis, setting the bar for providing capabilities to facilitate exceptional customer interactions through tickets, systems, AV, and other mediums of engagement. Outcomes: ● You will support our core platforms - user support, ticketing, procurement, and provisioning. ● You will take ownership of customer issues escalations as a member of the IT more »

Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support … team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. … This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous more »

We are hiring a Murex Application Support Associate for a globally renowned investment bank based in the City of London. This new position sits within a high-performing App Support team providing support to critical Front Office applications + more. Experience required: Strong Murex experience Strong App … Support experience Commercial experience supporting 1000 users or more Windows/SQL experience Desired Experience: Experience with SWIFT MQ support experience This role is hybrid remote, with 3 days on-site in their City of London HQ and 2 days work from home. more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation who invest heavily in more »

Applications Support Specialist - Aberdeen We have an excellent opportunity for a highly motivated and skilled Applications Support Specialist to join our team in Aberdeen . If you are a self-starter with excellent communication skills and have undertaken previous Application Support roles we’d love … site visits. What you’ll do Be embedded in projects delivering a multitude of different solutions from SaaS to Desktop Applications and Data integrations Support the product portfolio of Business and Engineering applications from both a run and build perspective Maintain applications in line with product roadmaps with lifecycle … planning Deliver application support related BAU services Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Related hardware accessory support and asset management Responsible for testing and patching of applications Work with third party vendors to ensure services are supported Maintain systems documentation, ensuring knowledge base more »

office locations Rea: Umbrella pay is £385.00/PAYE is £299.79 Overview This particular role sits within the Infrastructure End User Computing team, providing support and technical project implementation. The role holds a range of key responsibilities which covers a number of IT technologies and platforms. Responsibilities as a … key member of the IT Infrastructure Team, working closely with other team members, and colleagues across the IT Department in order to support all systems and technical processes the internal knowledge base with both technical guides for colleagues, and system usage procedures to aid internal staff. excellent customer service … and support for internal staff via email, Teams or face-to-face collaboratively with both internal teams and 3rd party support services on diagnosing and troubleshooting issues related to the system environments. to all IT security policies and assistance in enforcing and monitoring of IT security policies. the more »

Technical Support Specialist – 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have …/background ; Essential experience: to navigate and work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd/3rd line queries effectively to competition. Patient with excellent customer service skills/commercial awareness more »

Newly created position establishing the VIP support function for a globally recognised brand. Providing specialized technical support to high-level executives or key stakeholders within an organization. This is a senior, hands-on role within the business. Rate: £400 - £450, inside IR35. Duration: 6 months (c. … month availability required). Location: City of London (1-2 days WFH) Your role as VIP Support Specialist Respond promptly to VIP user requests and provide technical support either remotely or on-site as required. Troubleshoot and resolve hardware, software, and network issues for VIP users. Install … configure, and maintain IT equipment for VIPs, including laptops, mobile devices, and peripherals. Set up and support video conferencing and other communication tools for executive meetings. Collaborate with IT teams to escalate and resolve complex issues impacting VIP users. Ensure confidentiality and prioritize security measures for VIP user data more »

a patient focused role? Do you have an inquisitive mind and the ability to understand technical information? If so, we are recruiting a technical support specialist for the UK and Emerging markets within the EMEA We are looking for a qualified candidate to provide technical support and … individual components as required and proper return of the replaced components for maintenance together with external Logistic partner and Sales team Coordination for technical support and telephone hotline management Network Management (Input of patient data and information in online portal, registration of new accounts and managing login, creation of more »

Application Support Analyst - Hybrid currently - 2 days in theBirmingham office - up to £36K per annum My client is a multi-national Software company specializing in providing highly scalable and class-leading ERP business solutions for a broad range of manufacturing, retail and distribution companies. Their ERP Software platform is … resolving technical challenges pertaining to ERP software, all while upholding the highest standards of customer service. It's important to note that the designated support hours align with the UK time zone, spanning from 9:00 AM to 5:30 PM. Main Tasks: Accurately recording customer-reported requests through … individual cases to guarantee satisfactory resolutions for customers. Investigating and resolving intricate customer problems. Maintaining a current skill set and knowledge base to proficiently support the client's product. Coordinating with other departments to ensure timely case resolutions. Thoroughly documenting issues and their corresponding resolutions. Identifying and escalating complex more »

Application Support Engineer - London (Hybrid role) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. My client is looking for a confident self-starter to … provide high level tech support across all applications. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications … used. - Maintain the application support knowledge base. - Build constructive relationships with the development, infrastructure and offshore teams. Key Skills Required - Microsoft SQL Server and .NET. - Azure Administration. - Writing, debugging & scripting in MS Powershell, SQL, Linux/Unix Shell, Bash or other coding language. - Proven experience installing, configuring, and diagnosing more »

Do you have a keen eye for detail and a passion for ensuring equipment performance? We are seeking a highly motivated Equipment Validation Specialist to play a vital role in maintaining the integrity and efficiency of pharma manufacturing processes. In this role, you will be responsible for: Defining and … meets the required standards. Coordinating and managing the procurement and qualification process , from selecting and acquiring equipment to ensuring its proper validation. Providing technical support to Manufacturing Operations during troubleshooting and investigations. Conducting data integrity assessments for GMP equipment , safeguarding the accuracy and reliability of collected data. Maintaining the more »