1 to 2 of 2 Permanent Technical Coordinator Jobs in England with Remote Work Options

Technical coordinator - Food Bath - Hybrid Hours circa 30 hours per week Salary circa £30,000 Pro rata My client, a very successful and growing family owned food manufacturer is looking to recruit a Technical Coordinator/Customer Support Technologist/Technical administrator/Technical services for a newly created position. The successful person will manage all customer facing technical requirements, be that specifications, artwork approval and label management or handing technical customer queries and complaints. This role offers hybrid working and will suit a person that wants to work for a … growing award winning company The Role: ·Handle customer complaints and queries. ·Complete specifications and technical documentation to meet customer and food safety requirements. ·Management of online specification portals. ·Approval of company artwork, ensuring that all legal requirements are met. ·Completion of customer questionnaires. ·Support with NPD/EPD projects more »

About the role We are seeking a Technical Services Coordinator to join the business on a permanent basis. Reporting to the Service Desk Manager, the Technical Services Coordinator will be responsible for providing 3rd line support remotely to our customers, acting as a second in command … for the Service Desk Manager, and being a point of escalation for Tier 1, 2 & 3 Technical Support Engineers. The ideal candidate will be the highest point of technical escalation on the Service Desk following processes through the relevant support channels within the Service Desk. You will work … Key responsibilities include: Provide remote 3rd Line Support. Answer calls and raise support tickets. Act as an escalation point for Tier 1, 2 & 3 Technical Support Engineers. Take ownership of users’ issues and identify appropriate solutions to resolve service incidents and requests. Provide users with regular communication on the more »