with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and recommend and implement effective solutions. Familiarity with CRM systems, telephony, workforcemanagement tools, and other key business platforms relevant to customer and commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all More ❯
and delivering reports, dashboards, and analytics for leadership teams. Supporting user training, troubleshooting issues, and ensuring colleagues get the best from the system. Identifying opportunities for automation and smarter workforcemanagement within Dimensions. Required Experience Proven experience as a UKG Dimensions Workforce Systems Analyst. Strong skills in configuration, implementation, and testing within Dimensions. Knowledge of Scheduling and Forecasting modules is More ❯
and delivering reports, dashboards, and analytics for leadership teams. Supporting user training, troubleshooting issues, and ensuring colleagues get the best from the system. Identifying opportunities for automation and smarter workforcemanagement within Dimensions. Required Experience Proven experience as a UKG Dimensions Workforce Systems Analyst. Strong skills in configuration, implementation, and testing within Dimensions. Knowledge of Scheduling and Forecasting modules is More ❯
Overview Swissport is undertaking one of its most complex global transformations through several strategic initiatives around productivity, workforcemanagement and commercial areas. Regions have local delivery teams working in close collaboration with the central team to drive implementation of global software solutions and value release after solution is in place. The programme requires strong global coordination across regions and suppliers More ❯
driven environment. Strong expertise with HubSpot CRM and marketing automation platforms including custom integrations and advanced reporting plus API and development tools . Background in managing VoIP systems, diallers, workforcemanagement software, and omnichannel support tools. Experience overseeing system migrations, integrations, and cloud-based infrastructure. Exceptional leadership and communication skills with the ability to collaborate across departments. Ideally you will More ❯
driven environment. Strong expertise with HubSpot CRM and marketing automation platforms including custom integrations and advanced reporting plus API and development tools . Background in managing VoIP systems, diallers, workforcemanagement software, and omnichannel support tools. Experience overseeing system migrations, integrations, and cloud-based infrastructure. Exceptional leadership and communication skills with the ability to collaborate across departments. Ideally you will More ❯
and Technical Escalation teams to resolve issues and deliver continuous service improvement. Drive standardisation and automation of helpdesk processes to enhance service quality and efficiency. Manage resource planning, including workforcemanagement, shift patterns, and holiday cover. Support the onboarding of new clients and services into the helpdesk function. Manage vendor and tool relationships relevant to the helpdesk platform (e.g., ticketing More ❯
and Technical Escalation teams to resolve issues and deliver continuous service improvement. Drive standardisation and automation of helpdesk processes to enhance service quality and efficiency. Manage resource planning, including workforcemanagement, shift patterns, and holiday cover. Support the onboarding of new clients and services into the helpdesk function. Manage vendor and tool relationships relevant to the helpdesk platform (e.g., ticketing More ❯
prevention, utilising billions of rows of data and the learnings from your previous successes in designing and building advanced Machine Learning based systems for topics like personalisation, demand forecasting, workforcemanagement, detection systems. We're talking about Deep Learning, Graph neural networks, transformers - you'll have space to design the architecture that will help us take our real time systems More ❯
accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a consulting or professional services environment. Strong strategic thinking and planning capabilities. Expertise in workforcemanagement, resource planning, and operational delivery. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams and influence at all levels. More ❯
accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a consulting or professional services environment. Strong strategic thinking and planning capabilities. Expertise in workforcemanagement, resource planning, and operational delivery. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams and influence at all levels. More ❯
accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a consulting or professional services environment. Strong strategic thinking and planning capabilities. Expertise in workforcemanagement, resource planning, and operational delivery. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams and influence at all levels. More ❯
accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a consulting or professional services environment. Strong strategic thinking and planning capabilities. Expertise in workforcemanagement, resource planning, and operational delivery. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams and influence at all levels. More ❯
accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a consulting or professional services environment. Strong strategic thinking and planning capabilities. Expertise in workforcemanagement, resource planning, and operational delivery. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams and influence at all levels. More ❯
Aylesbury, Buckinghamshire, South East, United Kingdom
Agria Pet Insurance
of business strategy to inform dialler planning Willingness to flex working hours to meet operational demands Ability to manage expectations from agents to senior leadership Desirable: Familiarity with Teleopti WFM (Web and Local versions) Experience managing hybrid contact centres (home and office-based) Strong project management skills Why choose Agria Pet: Agria Pet Insurance is one of the UK's More ❯
accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a consulting or professional services environment. Strong strategic thinking and planning capabilities. Expertise in workforcemanagement, resource planning, and operational delivery. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams and influence at all levels. More ❯
West Midlands, United Kingdom Hybrid / WFH Options
Martin Veasey Talent Solutions
address complex organisational needs. Transferable experience selling complex B2B solutions, technology-enabled services including healthcare tech, digital and SaaS, IT infrastructure and hardware, language or translation or communications solutions, workforcemanagement solutions, consultancy or business services or similar or products/assets such as medical devices and equipment, fleet, asset monitoring solutions or similar, into the NHS or public sector More ❯
Employment Type: Permanent
Salary: £50000 - £70000/annum Car Allowance + Uncapped Commission
address complex organisational needs. Transferable experience selling complex B2B solutions, technology-enabled services including healthcare tech, digital and SaaS, IT infrastructure and hardware, language or translation or communications solutions, workforcemanagement solutions, consultancy or business services or similar or products/assets such as medical devices and equipment, fleet, asset monitoring solutions or similar, into the NHS or public sector More ❯
Employment Type: Permanent
Salary: £50000 - £70000/annum Car Allowance + Uncapped Commission
address complex organisational needs. Transferable experience selling complex B2B solutions, technology-enabled services including healthcare tech, digital and SaaS, IT infrastructure and hardware, language or translation or communications solutions, workforcemanagement solutions, consultancy or business services or similar or products/assets such as medical devices and equipment, fleet, asset monitoring solutions or similar, into the NHS or public sector More ❯
Employment Type: Permanent
Salary: £50000 - £70000/annum Car Allowance + Uncapped Commission
East Midlands, United Kingdom Hybrid / WFH Options
Martin Veasey Talent Solutions
address complex organisational needs. Transferable experience selling complex B2B solutions, technology-enabled services including healthcare tech, digital and SaaS, IT infrastructure and hardware, language or translation or communications solutions, workforcemanagement solutions, consultancy or business services or similar or products/assets such as medical devices and equipment, fleet, asset monitoring solutions or similar, into the NHS or public sector More ❯
Employment Type: Permanent
Salary: £50000 - £70000/annum Car Allowance + Uncapped Commission
East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Martin Veasey Talent Solutions
address complex organisational needs. Transferable experience selling complex B2B solutions, technology-enabled services including healthcare tech, digital and SaaS, IT infrastructure and hardware, language or translation or communications solutions, workforcemanagement solutions, consultancy or business services or similar or products/assets such as medical devices and equipment, fleet, asset monitoring solutions or similar, into the NHS or public sector More ❯
Employment Type: Permanent
Salary: £50000 - £70000/annum Car Allowance + Uncapped Commission
and implementing customer success plans and strategies. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the market share position for workforcemanagement and the position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG More ❯
Kronos Support Analyst Based out of any UK office - Hybrid work set up 45,000 - 56,700 + Package 1 year FTC Brief Kronos Support Analyst needed for a well-known Facilities Management organisation based out of any UK office More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
Kronos Support Analyst Based out of any UK office - Hybrid work set up £45,000 - £56,700 + Package 1 year FTC Brief Kronos Support Analyst needed for a well-known Facilities Management organisation based out of any UK office More ❯
Job Title: Key Responsibilities: Configure and maintain UKG Pro WFM (formerly Kronos Dimensions) modules, including Timekeeping, Absence, Advanced Scheduling, and Analytics. Integrate and support application in conjunction with UKG Dimensions. This is a crew planning and scheduling software for field service organizations. Collaborate with HR, IT, and other departments to gather requirements and implement effective solutions. Perform system integrations, upgrades … best practices for UKG Dimensions and Passport Qualifications: Proven hands-on experience with UKG Pro WFM (Kronos Dimensions), specifically in Timekeeping, Absence, Advanced Scheduling, and Analytics. Strong understanding of workforcemanagement processes and solutions. Excellent problem-solving and analytical skills. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Experience with system integrations and More ❯