for model deployment Exceptional communication skills, able to engage confidently with non-technical stakeholders Experience resolving operational or customer experience-related problems such as workforcemanagement, demand forecasting, or root cause analysis Strong visualisation skills including experience with Tableau Familiarity with Databricks and PySpark for data manipulation and analysis Familiarity more »
Lancashire, North West, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
databases and software systems - currently in place is Netsuite as the ERP system, Dayforce as the HR Platform and they're currently implementing a WorkforceManagement System to hold data around the tasks the mobile workforce are responsible for carrying out - Guide and develop the analytics and intelligence that will more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
databases and software systems - currently in place is Netsuite as the ERP system, Dayforce as the HR Platform and they're currently implementing a WorkforceManagement System to hold data around the tasks the mobile workforce are responsible for carrying out - Guide and develop the analytics and intelligence that will more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Longreach Recruitment
the Forecast Modelling & Resource Planning Analyst position by applying as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning & WorkforceManagement, Analytics, and Customer Contact Technologies. more »
Walsall, West Midlands, United Kingdom Hybrid / WFH Options
Longreach Recruitment
the Forecast Modelling & Resource Planning Analyst position by applying as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning & WorkforceManagement, Analytics, and Customer Contact Technologies. more »
specific to the role: You will have EPOS Environment experience, covering hardware, till software, Stock & finance systems, preferably Comtrex Enterprise Have an understanding of WorkforceManagement Systems, covering shift and personnel management, preferably Fourth Hospitality Have a knowledge of SQL and similar database management languages Intune, Microsoft Security and Protection more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Datix Limited
Our Story RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk, compliance, and workforcemanagement tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and more »
London, England, United Kingdom Hybrid / WFH Options
Equus Software
in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global workforcemanagement solutions has helped us become the market leader in our industry. Our platform interacts with uniquely configured Implementation stacks which are inherently varied and more »
in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global workforcemanagement solutions has helped us become the market leader in our industry. Our platform interacts with uniquely configured Implementation stacks which are inherently varied and more »
manage accreditation passes and compliance. This involves: Preparing for event days: Communicating with the Retail and Hospitality Operation leads, assisting with rostering via the workforcemanagement platform and ensuring staffing needs are met. Event day check-in: Set up and break down of event day check in, overseeing the process more »
Clerkenwell, England, United Kingdom Hybrid / WFH Options
Central Recruitment Services Ltd
authorities and the NHS. Besides traditional recruitment services, we also develop our own recruitment software and provide neutral vendor services, locum bank management and workforcemanagement solutions. Over the past two years we’ve transitioned from office based to fully remote. As a result we employ staff from across the more »
Shirley, England, United Kingdom Hybrid / WFH Options
IONIC Recruitment
and good decisions Good knowledge of MS Office, especially MS Office Excel PC literate Experience working with bespoke software Experience of Resource Planning/WorkforceManagement systems and processes Excellent communication and interpersonal skills – good telephone manner and appropriate business communications Excellent written and verbal communication skills Able to work more »
Chelmsford, England, United Kingdom Hybrid / WFH Options
Giant Screening
Hours: 37 hours per week, Monday to Friday within the UK service hours Tenure: Permanent About us Incorporated In 1992, Giant Group is a workforcemanagement solutions provider, dedicated to transforming the way businesses manage their global contingent workforce. We’re proud to offer a scalable end-to-end solution more »
products. Excellent stakeholder management skills. Experience in new product development and the innovation cycle. Experience in an allied field such as HR Tech, Workflow, WorkforceManagement, Contact or Call Centre, People Analytics or similar. more »
S4/Hana for finance and inventory, Success Factors for HR, recruitment and payroll, Oracle Simphony for point of sale (POS), UKG Kronos for workforcemanagement, a new strategic business intelligence architecture, new digital technology for customer loyalty and customer apps, cloud based strategy leveraging MS Azure and SaaS infrastructure more »
Berkshire, South East, United Kingdom Hybrid / WFH Options
The Venari Limited
capabilities across remote and geo-diverse operations. With continued acquisitions and growth specifically throughout the UK, our client now supplies mission critical communications and workforcemanagement solutions for the control rooms of more than 100 emergency services and transportation customers across the UK. More than two-thirds of the UKs more »
solve Willing to learn, self-motivated, highly organised Desirable Technologies (Not essential): SQL and PHP Knowledge (or any other scripting languages) Time attendance/WorkforceManagement Software experience Door access systems Driving Licence Benefits of working for us: Free Parking Pension Scheme 4 Weeks Annual Leave Brilliant, friendly working environment more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Great benefits included
achieve business objectives. The successful candidate will have a Contact Centre Planning and Real Time Performance background and will be used to working with WFM systems to support a multi-department/site contact centre environment. Key responsibilities: · Planning staffing requirements and translating to the creation of optimal schedules and more »
creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforcemanagement area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth more »
of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce?s business process and workforcemanagement capabilities. Main responsibilities: You?ll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. You?ll provide the technical more »
safety of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforces business process and workforcemanagement capabilities. Main responsibilities: Youll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. Youll provide the technical leadership, authority more »
with a leading retail business to recruit for a Dayforce Consultant on a 6 month contract. Role Responsibilities: Provide training on Dayforce Implement Payroll, WFM and HR functions Skills & Experience Required: Ceridian/Dayforce experience in the retail/logistics sector If you would like to hear more about this more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
BET365
analysing various reports. These reports will cover areas such as customer contact, resource and performance metrics including service level agreements (SLAs) and workforcemanagement (WFM). You will have the opportunity to analyse and evaluate detailed operational data sets, then transform them into informative overviews for the end user. The … day of employment. Preferred Skills, Qualifications and Experience: Proven experience in data analysis, preferably in a customer service or contact centre environment. Knowledge in WFM and Customer Relationship Management (CRM). Advanced competence in using Microsoft Office applications including Excel, Word and PowerPoint. Self-motivation and ability to use your more »
Housing Management replacing the most recent system to be rolled out within Housing, Civica Cx. Workforce Maintenance and Repairs Replacing an end-of-life workforcemanagement system, Click, and elements of Cx with a single, end to end solution. Housing Needs replacing another very old legacy system, Abritas, and supporting more »
Greater London, England, United Kingdom Hybrid / WFH Options
Hunter Bond
firm, are currently looking for a Head of Forecasting & Planning to be responsible for the European Outsourced Contact Centre operation. As the WorkforceManagement (WFM) Lead, you will be responsible for accurate resource forecasting and planning, as well as monthly commercial reporting and forecasting. You'll also play a critical … annual planning cycle. This is a high profile role with lots of responsibility. A brilliant opportunity! The following skills/experience is essential: Strong WFM background Good understanding of an outsourced vendor model environment Good understanding of contact centre/call centre Familiarity with WFM software Excellent communication skills Salary more »