23 of 23 Permanent WFM Jobs in England

Genesys, etc.) Experience in implementing capabilities including (but not limited to): Omni-channel – "Queuing, routing, and experience", Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call Recording, Workforce Management, AI/ML, Chatbots etc. Experience integrating contact center applications with other SaaS cloud solution (like Salesforce, ServiceNow, MS Dynamics, etc.). Technically hands-on experience with setting up More ❯

leading force in its chosen areas of business and it works with clients who vary from owner-managed businesses to large multinational operations and publicly owned organisations. Payroll and Workforce Management (PWFM) is a growth area for Deloitte, supporting clients with the digitisation and transformation of their payroll and workforce management functions. Our team includes a variety of professionals ranging … project managers, collaborating to deliver exceptional services to our clients. Over the past year, our team have been involved in a wide variety of projects - examples include: Payroll and workforce management review and future state strategy design Technology implementations for large multinational companies Reviewed and optimised a clients existing technology landscape Project management of an outsourced payroll roll-out for … to create relationships and work with all of the major technology platforms supporting UK and global businesses. We have an exciting opportunity to support with the development of our workforce management technology practice and lead the delivery of exciting UKG implementations and advisory projects. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for More ❯

leading force in its chosen areas of business and it works with clients who vary from owner-managed businesses to large multinational operations and publicly owned organisations. Payroll and Workforce Management (PWFM) is a growth area for Deloitte, supporting clients with the digitisation and transformation of their payroll and workforce management functions. Our team includes a variety of professionals ranging … project managers, collaborating to deliver exceptional services to our clients. Over the past year, our team have been involved in a wide variety of projects - examples include: Payroll and workforce management review and future state strategy design Technology implementations for large multinational companies Reviewed and optimised a clients existing technology landscape Project management of an outsourced payroll roll-out for … to create relationships and work with all of the major technology platforms supporting UK and global businesses. We have an exciting opportunity to support with the development of our workforce management technology practice and lead the delivery of exciting UKG implementations and advisory projects. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for More ❯

leading force in its chosen areas of business and it works with clients who vary from owner-managed businesses to large multinational operations and publicly owned organisations. Payroll and Workforce Management (PWFM) is a growth area for Deloitte, supporting clients with the digitisation and transformation of their payroll and workforce management functions. Our team includes a variety of professionals ranging … project managers, collaborating to deliver exceptional services to our clients. Over the past year, our team have been involved in a wide variety of projects - examples include: Payroll and workforce management review and future state strategy design Technology implementations for large multinational companies Reviewed and optimised a clients existing technology landscape Project management of an outsourced payroll roll-out for … to create relationships and work with all of the major technology platforms supporting UK and global businesses. We have an exciting opportunity to support with the development of our workforce management technology practice and lead the delivery of exciting UKG implementations and advisory projects. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for More ❯

workflows, routing models and exception paths • Design the control framework for finance, KYC, AML, export compliance and audit evidence • Specify the tooling architecture across case management, CCaaS and IVR, WFM, document handling, OCR and RPA and analytics • Build demand and capacity models with forecasting, staffing, shift patterns and seasonality planning • Define SLAs, OLAs, MI, dashboards, cost to serve metrics and More ❯

We are Zellis, a leading provider of AI-enabled HR, Workforce Management and Pay solutions for the UK and Ireland. We help public and private sector organisations elevate how their people experience work, by designing exceptional employee experiences enabling them to unlimit whats next . We are on the hunt for a Content Marketing Manager who can turn powerful storytelling More ❯

Business Project Manager at Greencore, you'll play a key role in helping the business achieve its strategic goals. You'll lead the delivery of our Time & Attendance and Workforce Management projects within the MBE Programme-planning, monitoring, managing, and reporting on deliverables, tasks, milestones, budgets, and resources. Your work will be aligned with agreed timelines and financial targets, ensuring More ❯

especially within Adult Social Care-will earn a privilege and significantly strengthen your application. Integration of CoPilot AI with Power Automate or Power Apps. Exposure to rostering, scheduling, or workforce management systems. Experience with DevOps pipelines for Power Platform deployments. Understanding of secure, scalable architecture patterns within Microsoft Azure. What We Offer A key role in delivering a mission-critical More ❯

and maintenance. Monitor system performance and compliance with internal and external standards. About You Proven experience working with Sage (payroll, accounting, or finance modules) and Tack (time tracking/workforce management). Strong understanding of business processes , system implementation, and change management. Excellent problem solving skills with a methodical and analytical approach. Confident communicator able to train and support teams More ❯

Configure, maintain, and enhance Amazon Connect contact centre environments. Build and update call flows, routing profiles, queues, contact flows, and prompts. Implement features such as chat, voice, tasks, and workforce management integrations. AWS Engineering & Automation Work across core AWS services (e.g., Lambda, DynamoDB, S3, CloudWatch, IAM, API Gateway ) to support and extend contact centre functionality. Write, update, and maintain Lambda More ❯

Configure, maintain, and enhance Amazon Connect contact centre environments. Build and update call flows, routing profiles, queues, contact flows, and prompts. Implement features such as chat, voice, tasks, and workforce management integrations. AWS Engineering & Automation Work across core AWS services (e.g., Lambda, DynamoDB, S3, CloudWatch, IAM, API Gateway ) to support and extend contact centre functionality. Write, update, and maintain Lambda More ❯

model while maintaining a strong focus on client experience and operational excellence - You'll likely have experience in one or more of the following areas: SaaS, particularly HR tech, workforce management, or compliance solutions, HR consultancy, Health & Safety, training, or professional services environments - Experience building or scaling commercial teams within a B2B recurring revenue or service-led model Chief Revenue More ❯

model while maintaining a strong focus on client experience and operational excellence - You’ll likely have experience in one or more of the following areas: SaaS, particularly HR tech, workforce management, or compliance solutions, HR consultancy, Health & Safety, training, or professional services environments - Experience building or scaling commercial teams within a B2B recurring revenue or service-led model Chief Revenue More ❯

model while maintaining a strong focus on client experience and operational excellence - You’ll likely have experience in one or more of the following areas: SaaS, particularly HR tech, workforce management, or compliance solutions, HR consultancy, Health & Safety, training, or professional services environments - Experience building or scaling commercial teams within a B2B recurring revenue or service-led model Chief Revenue More ❯

to analyse information needs and functional requirements and delivering artefacts such as user stories, change requests, and screen designs. A background as a Business Analyst is preferred. Experience in workforce management, scheduling, HR tech, optimisation domains, AI/ML productisation, LLM integration, MLOps, or enterprise integration standards (ETL, REST APIs, webhooks, event streaming) is a bonus. At the centre of More ❯

We are Zellis, a leading provider of AI-enabled HR, Workforce Management and Pay solutions for the UK and Ireland. We help public and private sector organisations elevate how their people experience work, by designing exceptional employee experiences enabling them to unlimit whats next . We are on the hunt for a Content Marketing Manager who can turn powerful storytelling More ❯

Kronos Support Analyst Based out of any UK office - Hybrid work set up 45,000 - 56,700 + Package 1 year FTC Brief Kronos Support Analyst needed for a well-known Facilities Management organisation based out of any UK office More ❯

Business Project Manager at Greencore, you'll play a key role in helping the business achieve its strategic goals. You'll lead the delivery of our Time & Attendance and Workforce Management projects within the MBE Programme-planning, monitoring, managing, and reporting on deliverables, tasks, milestones, budgets, and resources. Your work will be aligned with agreed timelines and financial targets, ensuring … of multiple project management methodologies (e.g. Waterfall, Agile et) Relevant project management qualifications (e.g. Prince II, Certified Scrum Master) Significant experience managing digital transformation projects and specifically implementations of workforce management Proficiency in project management software (e.g., MS Project, Planview, Jira) and Microsoft Office Suite Experience leading and providing guidance to a team Excellent written and verbal communication skills, capable More ❯

well known high-street brands and employing over 6,000 people, across a growing estate of over 240 stores. They are currently investing in a major transformation of our Workforce Management, HR, and Payroll systems—modernising the technology and processes that underpin their multi-site operations and supporting the next stage of growth. Therefore, they are looking to welcome a … on a fixed-term contract basis to led key workstreams and implement across multiple sites and brands. The Project Manager will focus on the delivery of new and enhanced WFM, HR, and Payroll capabilities, working closely with our ERP and integration partners. You will work at pace across multiple brands and sites, ensuring smooth project execution, strong engagement with operational … visible role that reports into senior technology leadership and partners closely with HR, Finance, Operations, and IT. Key responsibilities include: Lead end-to-end delivery of transformation projects across WFM, HR, and Payroll. Define and maintain detailed project plans, RAID logs, budgets, and tracking dashboards. Ensure strong governance, structured decision-making, and transparent reporting to senior stakeholders. Manage risk, scope More ❯

Graduate Software Developer Role Overview We're seeking a curious, proactive Junior Developer to help extend OCU One, our bespoke workforce-management platform. You'll work shoulder-to-shoulder with senior engineers—writing code, crafting tests and learning how we ship reliable, maintainable software that powers thousands of field activities every day. From your first sprint you'll pick up … . Knowledge of front-end tech (HTML/CSS/JS) or mobile (Flutter) basics. Participation in open-source projects or coding communities. Background in field-service, construction, or workforce management platforms. Experience working on in-house developed platforms or enterprise software What We Value We value our commitment to each other, summed up in our five values, we all More ❯

IT Business Partner - Business Applications. £55k + 12% Bonus + Benefits Package. Hybrid - Onsite 3 Days Weekly - Slough, Berkshire. Permanent. T6/MN/1282741. Must be Eligible to Work in the UK. An FMCG leader is seeking to secure More ❯

an experienced Salesperson who has experience within the SAAS arena, collaborating with clients and external partners to deliver effective solutions? Would you like to work for a leader in workforce management with a global reach and who offer best in class products? We are currently looking to recruit a Salesperson to join our Workforce management team to be based in … the UK. THIS OPENS THE DOOR TO YOUR FUTURE: YOUR TASKS This is an exciting role which involves promoting our workforce management solutions which includes both specialist software and hardware for a variety of enterprise customers thorough the world, particularly in retail, manufacturing, warehousing, and distribution sectors. Based from home, you will manage your own portfolio of clients as well … someone who can work effectively with others to come up with a workable and effective solution for the client. In essence you will drive new business development across the workforce management solutions range with enterprise clients. AN EXPERIENCE THAT MATTERS: YOUR SKILLS To be considered you must demonstrate: Proven experience in solution selling, ideally in the SAAS arena, Demonstrate the More ❯

Senior Front End Developer Senior Front End Developer - Global Workforce Technology Innovator - London (Tech stack: React, React Native, TypeScript, JavaScript (ES6+), HTML, CSS, Component Libraries, Design Systems, State Management (Redux, Zustand, MobX, Apollo), Web & Mobile UI/UX, Accessibility, Front More ❯