LynxarelookingforanexperiencedCustomerSuccessSpecialisttoleadpost-salecustomerengagementandhelpdrivelong-termclientsatisfactionandgrowth.Thisrolecombinesrelationshipmanagement,dataanalysis,reporting,andcross-teamcollaboration. KeyResponsibilities: Serveasthemainpointofcontactforkeycustomers Buildstrongrelationshipsandunderstandcustomergoals Proactivelyidentifygrowthopportunitiesandpotentialrisks Collaboratewithsales,operations,andtechnicalteams Analysecustomerhealthmetricsandprepareperformancereports Leadcustomermeetingsandtrainingsessions Supportandmentorjuniorteammembers Collectandsharecustomerfeedbackinternally Helpimprovecustomersuccessprocessesandworkflows Coordinatelogisticsandresolvecustomerissues Requirements: 35yearsexperienceinacustomer-facingB2Brole Strongcommunicationandrelationship-buildingskills Experiencemanagingcustomeraccountsanddrivingsuccess ComfortablewithCRMandprojecttools(e.g.,Salesforce,Jira) Organised,proactive,anddetail-oriented Bachelorsdegreepreferred ...