1 of 1 Permanent Management Information System Jobs in Epsom

become a key platform expert within their Customer Operations team. The Role This is a senior, customer-facing specialist role — not a people management position. You'll act as the go-to expert on the platform, supporting customers and internal colleagues alike, investigating and resolving complex issues, managing … escalations, and helping shape ongoing improvements to both the customer experience and the product itself. You'll work closely with Customer Success, Account Management, Product, Technical, Development and Support teams to ensure customer issues are understood, progressed and resolved effectively. Key Responsibilities Act as a customer-facing expert ...