1 of 1 Permanent Remote Monitoring and Management Jobs in Epsom

Surrey, who are recruiting for a 3rd Line Service Desk Engineer, with experience in a similar 2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rd Line Service Desk Engineer, you … will be providing IT support to end users. Provide expert support and resolution on complex incidents and processes related to IT & Security. Participate in IT projects and handle incoming requests and changes to the Service Desk & Cyber Security team via telephone, e-mail, and ticketing system, when appropriate, to ensure courteous, timely and effective resolution of end user issues within … per annum 22 days annual holiday (Increase to 27, 1 additional day per year worked) Healthy contributed pension scheme Private Health Care including the family Training and development Some of the main duties of the 3rd Line Service Desk Engineer Responsibilities: Handle incoming requests and changes to the Service Desk & Cyber Security team via telephone, e-mail, and ticketing system More ❯