1 of 1 Permanent Customer Experience Jobs in Esher

ICT Service Desk Analyst

Location
Esher, England, United Kingdom
effective installation, configuration, maintenance, and support of ICT hardware, software, mobile devices, and Microsoft 365 services. The role is responsible for delivering excellent customer service through the ICT Service Desk, resolving incidents and service requests, and working collaboratively with internal teams and third-party suppliers to maintain reliable … ensure Service Desk coverage and provide support at remote Council locations when required. Contribute to continuous service improvement by identifying opportunities to enhance customer experience and ways of working. Requirements Experience working within an ICT support or Service Desk environment. Experience supporting Windows 11, Microsoft ...