basildon, east anglia, United Kingdom Hybrid / WFH Options
Premier Group
I am currently working with a brilliant established legal firm in central London who are looking for an passionate and euthanistic '1stLineSupport Technician' to join their team on a permanent basis. The Successful Candidate must have at least 1 years experience working as … a Support Technician for a Law Firm. Job Title: 1stLineSupport Technician Salary: £25,000 - £29,000 Location: Central London (Hybrid - rotating schedule - 2 days in the office one week, followed by 3 days the next week) Industry: Legal Start: ASAP Responsibilities … Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of More ❯
colchester, east anglia, United Kingdom Hybrid / WFH Options
Premier Group
I am currently working with a brilliant established legal firm in central London who are looking for an passionate and euthanistic '1stLineSupport Technician' to join their team on a permanent basis. The Successful Candidate must have at least 1 years experience working as … a Support Technician for a Law Firm. Job Title: 1stLineSupport Technician Salary: £25,000 - £29,000 Location: Central London (Hybrid - rotating schedule - 2 days in the office one week, followed by 3 days the next week) Industry: Legal Start: ASAP Responsibilities … Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of More ❯
chelmsford, east anglia, United Kingdom Hybrid / WFH Options
Premier Group
I am currently working with a brilliant established legal firm in central London who are looking for an passionate and euthanistic '1stLineSupport Technician' to join their team on a permanent basis. The Successful Candidate must have at least 1 years experience working as … a Support Technician for a Law Firm. Job Title: 1stLineSupport Technician Salary: £25,000 - £29,000 Location: Central London (Hybrid - rotating schedule - 2 days in the office one week, followed by 3 days the next week) Industry: Legal Start: ASAP Responsibilities … Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of More ❯
for a Customer Support Team Leader to join a new Managed Services Provider in Essex, where you'll lead and motivate a 1stLine Customer Support Team, who are largely responsible for providing basic IT support, amongst some other services. Please … strict SLAs, encouraging an exceptional level of customer service, and driving improvements wherever possible. You'll escalate more complex issues to a 2nd LineSupport Team, and will have access to in-house Subject Matter Experts when needed. You will work to promote a self-serve … approach to customer resolution, and ultimately look to reduce the number of incoming support calls through educating users and contributing to the organization's knowledge base, This role would be well-suited to someone who has experience within an IT Support/Helpdesk environment, and is More ❯
for a Customer Support Team Leader to join a new Managed Services Provider in Essex, where you'll lead and motivate a 1stLine Customer Support Team, who are largely responsible for providing basic IT support, amongst some other services. Please … strict SLAs, encouraging an exceptional level of customer service, and driving improvements wherever possible. You'll escalate more complex issues to a 2nd LineSupport Team, and will have access to in-house Subject Matter Experts when needed. You will work to promote a self-serve … approach to customer resolution, and ultimately look to reduce the number of incoming support calls through educating users and contributing to the organization's knowledge base, This role would be well-suited to someone who has experience within an IT Support/Helpdesk environment, and is More ❯
Position: FirstLineSupport Analyst Location: Guildford Salary: Up to £27,000 per year Job Type: Full-time (Office-based) The Role Are you early in your IT career and looking to grow your skills in a professional and supportive environment? We’re currently recruiting for … a FirstLineSupport/Junior Application Support Analyst to join an in-house IT team based in Guildford. This role is ideal for someone with foundational IT support experience who is eager to develop further in application and technical support. You … ll be the first point of contact for internal IT queries and gain hands-on experience with bespoke applications, hardware support, and vendor coordination. Benefits Include: Bonus scheme Salary sacrifice electric car scheme Company pension Private medical insurance Group life cover Annual salary reviews Flu jabs Volunteer days More ❯
Position: FirstLineSupport Analyst Location: Guildford Salary: Up to £27,000 per year Job Type: Full-time (Office-based) The Role Are you early in your IT career and looking to grow your skills in a professional and supportive environment? We’re currently recruiting for … a FirstLineSupport/Junior Application Support Analyst to join an in-house IT team based in Guildford. This role is ideal for someone with foundational IT support experience who is eager to develop further in application and technical support. You … ll be the first point of contact for internal IT queries and gain hands-on experience with bespoke applications, hardware support, and vendor coordination. Benefits Include: Bonus scheme Salary sacrifice electric car scheme Company pension Private medical insurance Group life cover Annual salary reviews Flu jabs Volunteer days More ❯
Position: FirstLineSupport Analyst Location: Guildford Salary: Up to £27,000 per year Job Type: Full-time (Office-based) The Role Are you early in your IT career and looking to grow your skills in a professional and supportive environment? We’re currently recruiting for … a FirstLineSupport/Junior Application Support Analyst to join an in-house IT team based in Guildford. This role is ideal for someone with foundational IT support experience who is eager to develop further in application and technical support. You … ll be the first point of contact for internal IT queries and gain hands-on experience with bespoke applications, hardware support, and vendor coordination. Benefits Include: Bonus scheme Salary sacrifice electric car scheme Company pension Private medical insurance Group life cover Annual salary reviews Flu jabs Volunteer days More ❯