2ndLine IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking … a 2ndLine IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2ndLine IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2ndLine IT Support Engineer: 3+ years in an IT support role with robust 2ndlinesupport capabilities, including diagnosing and resolving More ❯
2ndLine IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking … a 2ndLine IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2ndLine IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2ndLine IT Support Engineer: 3+ years in an IT support role with robust 2ndlinesupport capabilities, including diagnosing and resolving More ❯
you an experienced IT professional looking to elevate your career in a dynamic and supportive environment? I'm working with a leading business in Southend that requires a dedicated 2ndLineSupport Engineer to join their team, on a permanent basis. This role offers a chance to apply your technical expertise, but also provides a … deliver exceptional customer service is prioritised. This role is ideal for individuals who thrive in fast-paced settings and are eager to take on new challenges. Key Responsibilities: Provide 2ndline IT support: Resolve issues and ensure seamless IT operations. Customer Engagement: Offer professional and effective support to customers. Team Collaboration: Work with … team members to manage and resolve Service Desk tickets. System Administration: Maintain and administer Microsoft 365, AzureAD/EntraID, and Active Directory. Windows Support: Support Windows 10 and 11 environments, ensuring systems are up-to-date and secure. IP Networking: Manage tasks including DNS and DHCP configurations. Virtualisation Tools: Utilise Hyper-V and VMware. Email Systems More ❯
2ndLine IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology click apply for More ❯
