Chelmsford, Essex, United Kingdom Hybrid / WFH Options
Focus Group
issues to managing installations, you'll be at the heart of it all. Work alongside a supportive, experienced team : You'll collaborate with colleagues in both technical and project management teams, ensuring high-quality delivery. Growth and development opportunities : We are committed to helping you develop your skills and advance your career. You'll learn from a team of … servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd Line Engineers, and Service Desk Engineers to ensure smooth operations and delivery of projects. Documentation & Reporting : Audit and document client infrastructure, providing accurate updates to casemanagement and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and configuration, server and desktop support, and troubleshooting. Skills : Strong communication skills with the ability More ❯
Chelmsford, Essex, United Kingdom Hybrid / WFH Options
Focus Group
issues to managing installations, you'll be at the heart of it all. Work alongside a supportive, experienced team : You'll collaborate with colleagues in both technical and project management teams, ensuring high-quality delivery. Growth and development opportunities : We are committed to helping you develop your skills and advance your career. You'll learn from a team of … servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd Line Engineers, and Service Desk Engineers to ensure smooth operations and delivery of projects. Documentation & Reporting : Audit and document client infrastructure, providing accurate updates to casemanagement and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and configuration, server and desktop support, and troubleshooting. Skills : Strong communication skills with the ability More ❯
Do you thrive in a role that blends leadership, casework, and strategy? We are looking for Casework Services Manager (12 months fixed term contract) to lead a team of Case Officers and Coordinators, ensuring they provide high-quality, person-centred advice and support. You'll oversee casemanagement, maintain quality assurance, and create a positive, inclusive work … for allocating and managing cases to ensure beneficiaries receive the best possible support. You'll oversee caseloads, identify trends, and contribute to national planning while ensuring high standards through case reviews and audits. Managing area budgets and financial approvals will also be a key part of your role, alongside leading and developing a dedicated team of Case Officers. More ❯
through Participation and Youth Voice support. Experience of partnership and multi-agency working. Experience of working on one's own and within a team. Experience of using IT based casemanagement systems. The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws More ❯