Service Desk Analyst
- Hiring Organisation
- Brandon James
- Location
- Colchester, Essex, Mile End, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £30000/annum Comprehensive Benefits Package
contact through to resolution as a Service Desk Analyst Provide hands-on support across Windows environments, Microsoft 365, and mobile platforms including Android and iOS Troubleshoot issues within a Microsoft 365 hybrid environment, including Exchange Online, Teams, SharePoint, Intune, and identity/access management Manage joiners, leavers, and internal … scripting or automation tools such as PowerShell Familiarity with IT governance frameworks such as ISO 27001 and Cyber Essentials Relevant IT certifications (CompTIA, Microsoft, Cisco) or a commitment to further learning Analytical mindset with strong attention to detail Collaborative team player with a calm and professional approach In Return ...