a critical role in enabling performance driven decision making across the service organisation. Reporting to the Head of Service Performance, this role is responsible for the design, delivery, and continuousimprovement of Service based reporting, analytics, and insight generation that supports operational excellence and strategic growth. With expert level knowledge of the ServiceNow platform - particularly Performance Analytics … for monitoring service performance, customer satisfaction, and SLA achievement. A key part of the role is transforming raw data into meaningful insights and executive level narratives that drive improvement, enable capacity planning, and inform the integration of AI and automation into service delivery. Working at the intersection of data, technology, and service, the ServiceNow Reporting & Insights Lead ensures … and organisational goals such as scalability, cost control, and service innovation. With a strong analytical mindset and a passion for customer service, you will help create a culture of continuousimprovement and data informed action, ensuring we always do the right thing for the customer. This is a hybrid role based either in our Coventry or Chelmsford More ❯
operations across Lakeside Shopping Centre and service areas, supporting on-site personnel as needed. Monitor contractor performance via KPIs, SLAs, and audits; lead tendering, mobilisation, and supplier relationships. Drive continuousimprovement and innovation in soft service delivery. Ensure staff maintain high standards of conduct, presentation, and performance. Oversee traffic control in delivery areas and ensure first aid … across all soft service areas. Act as a key member of the site's emergency and incident response team, supporting security operations and business continuity planning. Customer Experience Drive continuousimprovement in customer satisfaction by aligning soft services operations with customer needs and feedback. Financial & Budgetary Control Manage soft services budgets, including forecasting, cost control, and contract … Word, Excel, PowerPoint, Outlook. First Aid qualification. Experience of liaison with Police, Fire and Government Enforcement officers. Be able to focus on delivering results through promoting & championing business transformation & continuous improvement. To have an in-depth understanding of the Industry Best Practices including the implementation of improvements as approved by the Centre Director. Ability to achieve the highest standards More ❯
ensure flawless execution. Shop Floor Collaboration : Work closely with our shop floor team to prove and optimise programs. Manufacturing Methods : Plan efficient manufacturing methods, including jig and fixture design. ContinuousImprovement : Identify opportunities to enhance efficiency and reduce scrap. Estimating Support : Leverage your expertise to assist with cutting time estimates. Technical Assistance : Provide shop floor support as … Solving : Ability to troubleshoot post-processor issues and optimise programs. Technical Acumen : Understanding of manufacturing methods and operating procedures. Collaborative Spirit : Willingness to work closely with cross-functional teams. ContinuousImprovement Mindset : Passion for efficiency and waste reduction. This is a permanent job and starting salary is dependant on experience. HRGO are recruitment agency supporting UK Manufacturing. More ❯
Marks Tey, Colchester, Essex, England, United Kingdom
Holmes & Hills
and enhancement of software solutions aimed at driving operational efficiency and client service excellence. The day to day will include: Solution Development & Support Analyse business processes to identify improvement opportunities. Assist in the development, testing, deployment, and maintenance of IT and legal technology solutions. Troubleshoot and resolve system issues, collaborating with IT teams and external vendors. Contribute to … through effective communication and training. Project Support Collaborate with senior analysts, IT teams, and legal departments to implement new solutions. Assist in project planning, documentation, and implementation, contributing to continuousimprovement efforts. Support workflow automation and integration projects to enhance operational efficiency. WHAT EXPERIENCE DO I NEED? Degree in Business, Information Technology, Data Science, or related field More ❯
Basildon, Essex, South East, United Kingdom Hybrid / WFH Options
Scott Merrick LLP
this role, or take candidates on Student Visa's. About the Company: Join a leading financial services company, renowned for delivering innovative, market-leading products. With a commitment to continuous investment and employee development, we are seeking an enthusiastic and talented Graduate IT Developer (fully remote) to embark on an exciting career journey in software development. The Opportunity: Are … you a recent graduate with a passion for software development and a thirst for continuousimprovement? We want to hear from you! This is a fantastic opportunity for a Junior/Graduate IT Software Developer to join a dynamic and supportive team, with the flexibility to work from anywhere in the UK. In this role, you'll More ❯
Chigwell, Essex, South East, United Kingdom Hybrid / WFH Options
Oakland Central Ltd
Are you a visionary leader with a passion for Artificial Intelligence and driving business transformation? Oakland Care is seeking a dynamic Head of AI and Business Improvement to shape the future of our innovative care services. Join us to leverage cutting-edge AI technologies, spearhead change initiatives, and create meaningful impact across our company. If you're ready … appreciation initiatives. Long service awards. And much more. We are seeking a forward-thinking and strategic leader to join Oakland Care as our Head of AI and Business Improvement . In this role, you will partner with Directors and department leads across HR, Operations, Care Quality & Safety, and more to review current processes, identify opportunities for improvement … to-end projects, from defining KPIs and success metrics to ensuring timely delivery and adoption across all levels of the organisation. Engaging stakeholders effectively and promoting a culture of continuousimprovement will be crucial to your success, as will your ability to communicate measurable results to the Board of Directors through clear, evidence-based reporting. The ideal More ❯
Saffron Walden, Essex, United Kingdom Hybrid / WFH Options
Matchtech
communication at all levels Drive motivation and performance across cross-functional teams Apply Agile methodologies, Work Breakdown Structures (WBS), and Microsoft Project planning Champion software development best practices and continuousimprovement Ensure rigorous governance, reporting, and quality standards throughout the project lifecycle About You Proven track record delivering complex software development projects Excellent stakeholder and people management More ❯
Employment Type: Permanent
Salary: £75000 - £85000/annum Pension, Hybrid working
similar (preferred but not essential). Why Apply? Competitive salary and benefits Opportunity to work on cutting-edge RF and 5G technologies Supportive team environment with a focus on continuousimprovement Well-established company with strong growth plans Interested? To find out more or apply, contact Lewis Phillips on 01582 369359 or email . More ❯
Basildon, Essex, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
management of software team members. Co-develop plans working within a cycle planning process. Lead agile ceremonies. Define and maintain development eco-systems for the team. Lead in a continuousimprovement environment. Represent the software team with stakeholders. Innovate as a key senior contributor and integral part of a close team of engineers. Bring a class-leading More ❯
will be involved in the complete development life cycle from gathering and analysing the requirements through to playing a key role in releasing the completed functionality. There are also continuousimprovement tasks to optimise the performance of the system, Everybody can work across all of the functionality of the system or specialise in specific areas of the More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Spicerhaart Group Ltd
of the Spicerhaart family , which is the largest independent estate agent in the UK. We are passionate about developing our people and actively work towards a nurturing culture of continuousimprovement to enable staff to reach their full potential. We operate in a high performance culture that prides itself on delivering excellent customer service inside and out. More ❯
Strong leadership, organisation, and communication skills. • Ability to work well under pressure and make sound decisions to keep projects on track. • Proactive, self-motivated, and open to feedback and continuous improvement. • Willingness to travel and stay overnight when required. If you thrive in a varied role where no two projects are the same and want to play a key More ❯
case strategies for internal review and audit. Identify potential fraud indicators and escalate concerns appropriately. Contribute to team performance by meeting SLAs, including response times and telephony standards. Support continuousimprovement by identifying operational inefficiencies and suggesting enhancements. Identify and pursue all avenues of recovery. Appoint panel service providers where necessary and monitor their performance. Keep senior More ❯
with long-term business goals. Enable the business to become data-driven through the design and delivery of BI and data solutions Champion innovation and foster a culture of continuous improvement. Collaborate across departments to ensure seamless integration and user-centric design. Stay ahead of emerging tech trends and bring fresh ideas to the table. Working Arrangements: This is More ❯
Conducting first-offs, last-offs, and sample inspections Providing customer support Maintaining accurate inspection records and quality documentation Assisting with preparing QC SOPs and reviewing product specifications Participating in continuousimprovement initiatives to enhance quality performance For the role of Quality Engineer, we're looking for: A strong background in Quality Engineering with solid knowledge of automotive More ❯
usability testing You'll Fit Right In If You're A team player with a collaborative mindset Self-driven and eager to learn Open to feedback and focused on continuousimprovement Professional, proactive, and results-oriented Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco More ❯
usability testing You'll Fit Right In If You're A team player with a collaborative mindset Self-driven and eager to learn Open to feedback and focused on continuousimprovement Professional, proactive, and results-oriented Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco More ❯
repair, and improve mechanical and electrical systems within a fast-paced printing production environment, ensuring machinery operates at optimal performance and reliability. Supported by comprehensive analysis and reporting, for continuousimprovement and budget control purposes. Key Performance Indicators (KPIs) Adherence to project timelines and planned maintenance schedules - Timely documentation and resolution of maintenance issues Key Responsibilities Carry More ❯
multidisciplinary teams to architect FPGA solutions Produce clear technical documentation, including design specs and test plans Support technical bid writing, effort estimation, and trade-off analysis Contribute to the continuousimprovement of FPGA design processes and standards What we need from you: 3+ years' experience in industrial FPGA design using VHDL Experience with Microchip Libero and/ More ❯
job logs, vehicle checks, and timesheets accurately. Manage spare parts inventory and coordinate restocking with the operations team. Collaborate with engineering teams by providing practical field feedback to support continuous improvement. Requirements Qualification in electrical or electro-mechanical engineering. Proven experience in electrical or multi-skilled maintenance. Basic IT proficiency (Excel, Outlook, CMD, networking fundamentals). Certification in safe More ❯
West Thurrock, Grays, Essex, England, United Kingdom
Owen Daniels
job logs, vehicle checks, and timesheets accurately. Manage spare parts inventory and coordinate restocking with the operations team. Collaborate with engineering teams by providing practical field feedback to support continuous improvement. Requirements Qualification in electrical or electro-mechanical engineering. Proven experience in electrical or multi-skilled maintenance. Basic IT proficiency (Excel, Outlook, CMD, networking fundamentals). Certification in safe More ❯