22 of 22 Permanent Customer Experience Jobs in Essex

Business Analyst , Customer Experience and Business Trends (CXBT) Capability Team Are you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) Capability team is looking for … Capability team based in Bangalore. As a Business Analyst (BA) , you will contribute to critical global services that measure Amazon's end-to-end Customer Experience. This role will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set … make investment and strategy decisions - Develop and automate market-segment reports to enable business team to understand impact of targeted initiatives About the team Customer Experience & Business Trends (CXBT) is an organization made up of a diverse suit of functions dedicated to deeply understand and improving Customer More ❯

key role in developing and optimizing our payment infrastructure and billing systems. You'll work closely with cross-functional teams to enhance the checkout experience, ensure secure and reliable transactions, and support various payment methods for our global customer base. This role gives you the opportunity to influence … the direction of our payment technology and shape the customer experience at a critical touchpoint. As our (Senior) Backend Engineer - Checkout & Payments, you will design, develop, and maintain backend APIs and services with a focus on payment processing, billing, and checkout flows integrate and manage connections with payment … smooth and reliable transactions optimize payment systems for performance, security, and scalability to handle high-volume transactions collaborate closely with the frontend, product, and customer support teams to improve user experience and troubleshoot payment-related issues work with the team to build our own managed payments solution, bringing More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

or coaching plans Regulatory Maintain knowledge of Shawbrook and industry policies, processes, and products Support team members with knowledge of compliance and regulatory requirements Customer (internal & external) Continually monitor the performance of the team to ensure consistency and that service levels are achieved, including a high level of customer and broker service quality Identify and develop areas of improvement in relation to the customer journey and to increase efficiency within the operation Develop greater relationships and communications with Customers, Brokers and Third Parties Risk Controls and Compliance Communicate and escalate potential issues/risks in a prompt … and effective manner The Person Good computer skills including proficiency in Microsoft applications Experience of consumer lending and loan administration Experience of dealing with brokers and third parties Excellent consumer lending regulatory knowledge and understanding including FCA, JMLSG, BCOBBS Competent in MS Office applications (Word, Excel, Power Point More ❯

client to join their sales team. This is a unique opportunity to play a pivotal role in driving business growth through strategic lead generation, customer engagement, and relationship building. This is an internal role, conducting B2B sales to generate and qualify new business opportunities. Key Responsibilities: Manage and maintain … a detailed and accurate CRM, tracking all customer interactions and follow-ups. Research and target potential customers to expand the sales pipeline. Arrange product demonstrations, trials, and customer meetings. Collaborate with the Business Development Manager to ensure a seamless handover of qualified leads. Consistently meet or exceed KPIs … on progress, including maintaining an accurate opportunity pipeline and submitting weekly sales reports. Work collaboratively with internal teams, including marketing and operations, to enhance customer experience. Attend daily huddles and monthly sales meetings prepared with performance insights and strategic goals. Requirements Skills and Experience Required: Proven experience More ❯

to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager … of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the … hour employee assistance programme with Care First - offering financial, emotional and vocational support Annual discretionary profit related pay scheme. What we look for: Experience in retail at supervisor or key holder level. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers More ❯

and collaboration with marketing, content, and supply chain teams. Your ultimate goal is to drive revenue growth, improve margin, and create an exceptional buying experience for our B2B customers. Commercial & Trading Strategy Own the digital trading calendar and drive sales through timely and targeted promotions, campaigns, and merchandising strategies. … Analyse daily, weekly, and monthly performance metrics to optimise sales, margin, and customer engagement. Conduct deep-dive analysis into product/category performance and buyer behaviour to inform trading and pricing strategies. Collaborate with sales teams and suppliers to identify opportunities for growth, bundling, upsell/cross-sell, and … class merchandising, website optimisations and content across all product listings, categories, and promotional landing pages. Support Head of E-Commerce to deliver revenue and customer growth targets across DD Group websites. Act as commercial champion for the ecommerce team, focussing in on performance at both category and product level More ❯

and collaboration with marketing, content, and supply chain teams. Your ultimate goal is to drive revenue growth, improve margin, and create an exceptional buying experience for our B2B customers. Commercial & Trading Strategy Own the digital trading calendar and drive sales through timely and targeted promotions, campaigns, and merchandising strategies. … Analyse daily, weekly, and monthly performance metrics to optimise sales, margin, and customer engagement. Conduct deep-dive analysis into product/category performance and buyer behaviour to inform trading and pricing strategies. Collaborate with sales teams and suppliers to identify opportunities for growth, bundling, upsell/cross-sell, and … class merchandising, website optimisations and content across all product listings, categories, and promotional landing pages. Support Head of E-Commerce to deliver revenue and customer growth targets across DD Group websites. Act as commercial champion for the ecommerce team, focussing in on performance at both category and product level More ❯

and collaboration with marketing, content, and supply chain teams. Your ultimate goal is to drive revenue growth, improve margin, and create an exceptional buying experience for our B2B customers. Commercial & Trading Strategy Own the digital trading calendar and drive sales through timely and targeted promotions, campaigns, and merchandising strategies. … Analyse daily, weekly, and monthly performance metrics to optimise sales, margin, and customer engagement. Conduct deep-dive analysis into product/category performance and buyer behaviour to inform trading and pricing strategies. Collaborate with sales teams and suppliers to identify opportunities for growth, bundling, upsell/cross-sell, and … class merchandising, website optimisations and content across all product listings, categories, and promotional landing pages. Support Head of E-Commerce to deliver revenue and customer growth targets across DD Group websites. Act as commercial champion for the ecommerce team, focussing in on performance at both category and product level More ❯

to transform complex challenges into compelling solutions. Responsibilities: Configure and manage BigCommerce settings , including tax, payment gateways, and order processing. Set up and maintain customer groups, product categories, and price lists . Manage integrations with Avalara, Braintree, Gorgias, and 3PL providers . Implement and monitor multi-currency and multi … language settings . Oversee returns portal setup and ensure seamless customer experience. Troubleshoot storefront issues and provide ongoing support to internal teams. Requirements Required Skills: 3+ years experience as a BigCommerce Administrator or eCommerce Manager . Strong understanding of BigCommerce control panel, customer groups, and pricing structures … . Experience working with third-party apps like Avalara, Braintree, and Gorgias . Knowledge of multi-currency, tax compliance, and localization settings . Preferred Qualifications: Experience managing MLM or direct sales platforms . Background in inventory & order management for e-commerce brands. Working knowledge of API integrations & automation More ❯

experiencing an exciting period of transformation. They are searching for a Senior Product Manager to own one of their core platforms that powers their customer experiences across Europe This platform launched in Q1 this year, and you'll work in a complex and matrixed environment to build feature enhancements … the opportunity to build/suggest new financial products and explore initiatives like offering subscriptions based pricing! So, who are they looking for? Proven experience as a Product Manager in tech driven, product-led businesses. Desire to make an impact and take initiative A desire to work within a … technical, "engine under the hood" role. Experience with API's and platform products would be beneficial What's in it for you? You'll be joining a talented team of Product Managers who are pioneering product across the business. They have a fantastic collaborative and inclusive culture, with exciting More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯