1 to 25 of 34 Permanent Customer Service Jobs in Essex

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are looking for an IT Field Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft … Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support ...

Group is growing and we’re looking for a First Line Support Executive to join our team. If you have strong IT skills, great customer service experience and enjoy solving technical problems, this is an opportunity to build specialist knowledge in telematics, connected vehicle technology and IoT within … doing: Managing inbound support calls and ticket queues Troubleshooting GPS, GSM and connected vehicle systems Working with CRM and ticketing platforms Delivering excellent customer service Documenting and resolving technical issues efficiently What we’re looking for: Experience in customer support or helpdesk roles Strong IT skills (Microsoft ...

apprenticeship trainer Hands-on experience across a variety of technologies including Windows, Apple and Chrome devices Opportunities to develop technical, problem-solving and customer service skills that are valued across every industry A chance to make a real difference by supporting technology that helps thousands of young people … software Help maintain audio-visual equipment and classroom technology Support systems including telephony, visitor management and CCTV Keep accurate records using our IT service management system Travel between our local schools to provide on-site technical support Deliver excellent customer service to colleagues across our schools What ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

Requirements Provide 1st and 2nd line support for hardware, software and user issues Act as a first point of contact for IT incidents and service requests Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Assist with Azure/Entra ID user administration, permissions … access management Manage and resolve tickets in line with agreed service levels Deliver excellent customer service and clear communication to end users Work collaboratively with the wider IT team to resolve technical issues and improve service delivery Key Experience Previous experience in a 1st and/ ...

workshop, ensuring equipment is built, repaired, configured, and deployed to the highest standards. This is an excellent opportunity to join a growing Managed Service Provider (MSP) where quality, customer service, and continuous improvement are at the heart of everything they do. The successful candidate will be responsible … small team of engineers, maintaining stock levels, supporting project delivery, and ensuring hardware is prepared and delivered on time. Working closely with the Service Desk, Projects and Procurement teams, you will play a key role in delivering an outstanding service to customers. The role includes overseeing the daily ...

/content updates if required Essential skills & experience Experience in IT support and systems administration (networks/servers exposure beneficial) Strong troubleshooting, communication and customer service skills Experience supporting business systems/applications and user management Understanding of security, data protection and backup/restore best practice Good ...

quickly Experience or knowledge with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering, renewables electrical products is highly desirable Confiden t customer service skills are essential, as customer liaison will be an essential part of the role Please bear in mind that ...

quickly Experience or knowledge with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering, renewables electrical products is highly desirable Confiden t customer service skills are essential, as customer liaison will be an essential part of the role Please bear in mind that ...

management of various security systems and applications, including access control, CCTV, PSIM, and key management. This role ensures compliance with internal policies, legal, customer, and risk requirements, manages physical security audits, and investigations, system operation and maintenance, and troubleshoots security applications and technologies. You will act as subject matter … expert, coordinate suppliers, provide for internal and customer reporting, manage incident trouble tickets, and contribute to green field and brown field projects. What we are looking for Preferably Tyco SWH CCURE 9000 LEVEL 1 and LEVEL 2 certified Preferably Tyco SWH CCURE 9000 LEVEL 4 - ENTERPRISE SOLUTION certified Preferably ...

Essex based Schools Trust who are looking for 2x IT Technicians to join their IT Support Function. We are looking for a proactive and customer-focused IT Technician to join our IT Support team. You'll provide first and second-line IT support across our Trust, ensuring staff … Minimum 2 years' experience in an IT support role. Strong knowledge of Windows, Microsoft 365 and general hardware/software troubleshooting. Excellent communication and customer service skills. Ability to prioritise workloads and solve technical issues efficiently. A proactive, organised approach with strong attention to detail. GCSE Maths ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

well-known property management company to recruit a Business Support Assistant - Helpdesk based at a busy public building in Grays, Essex. This is a customer-focused role supporting maintenance, compliance, and helpdesk operations across the site. Working closely with contractors and site teams, you'll log and monitor maintenance … tasks, update CAFM systems, support health & safety compliance activities, and provide excellent customer service. Previous administration, helpdesk, facilities, or customer service experience would be advantageous. Hours: 25 hours per week on a rota basis, including weekends. Shifts vary, with early starts from 6:30am and late finishes ...

circuits and associated equipment Carrying out planned and reactive maintenance on fire alarm systems Completing small works, system alterations and minor installation projects Attending customer sites covering Northern Home Counties Providing clear technical updates and recommendations to customers and site contacts Completing service reports, job documentation, risk assessments … Paxton, PAC, Videx, Gent, Advanced, Notifier, Morley or C-tec A good understanding of health and safety procedures and safe site working practices Strong customer service and communication skills The ability to manage a mobile workload across multiple sites A full UK driving licence Experience with gates, barriers ...

intercom systems. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team Strong communication and customer service skills. Experience with Verkada security systems is an advantage Hold a Full Valid UK Driving Licence ...

build a successful career within the fast paced world of IT & Technology recruitment. Whether you're a recent graduate, have experience in sales, customer service, hospitality, or you're looking for a complete career change, we're looking for people with the right attitude, ambition, and desire ...

closing deals Achieving and exceeding sales targets and KPIs Preparing quotations and negotiating commercial agreements Working closely with internal teams to deliver outstanding customer service Attending client meetings, networking events, and industry exhibitions where required Requirements Previous experience in a Business Development, Sales Executive, Area Sales, Account Management ...

installation teams to ensure projects are delivered to specification - Providing technical support during and after commissioning - Maintaining high standards of workmanship, documentation, and customer service Skills & Experience Required - Proven experience as an AV Commissioning Engineer, AV Programmer, or Senior AV Engineer - Hands-on programming experience or strong working ...