1 to 25 of 59 Permanent Customer Service Jobs in Essex

Customer Service Administrator Harlow, Essex | £28,000-£30,000 Pro Rata | Immediate Start | Temporary Contract SAP Experience Essential | ASAP Start | Contract Expected Until December 2026/January 2027 Immediate opportunity for an experienced SAP Administrator to join a busy Customer Service team based in Harlow. This … highly varied administration role supporting day-to-day customer service operations. You will be handling inbound and outbound communication, updating SAP and internal databases, maintaining accurate records and providing general administrative support. SAP experience is essential, as you will be regularly using the system to update information ...

Service Desk Support Coordinator Chelmsford, Essex £13.85 per hour (£27,000 per annum) Monday to Friday | 8.30am - 4.30pm Temporary to Permanent | Immediate Start Looking for your next office based opportunity? Do you thrive in a fast paced environment and enjoy helping people? Our client is seeking a motivated … enthusiastic Service Desk Support Coordinator to join their busy and growing team in Chelmsford. This is a fantastic opportunity for someone with strong customer service skills, excellent organisation and a positive attitude. Full training will be provided, making this an excellent opportunity for someone looking to develop ...

Technical Customer Support Coordinator Basildon | Full Time | Temporary until March 2027 | Hybrid We are seeking a proactive and organised Technical Customer Support Coordinator to join a busy Customer Service Technical Support Team, providing administrative, reporting and customer service support across Technical Support and Parts … reports. Manage delivery and collection queries between dealers and carriers. Liaise with Technical Support, Parts, Logistics, Sales and dealer network teams. Ideal Candidate: Previous customer service, administration or technical support experience. Strong Microsoft Office skills, particularly Excel. Experience using Qlik Sense and/or DMS systems is desirable. ...

Immersive IT is a growing Managed Service Provider (MSP) delivering IT support, cybersecurity, cloud solutions, Microsoft 365 services, infrastructure projects, and strategic IT consultancy to organisations across Essex and the South East. The company prides itself on delivering exceptional customer service, innovative technology solutions, and proactive support … that helps clients achieve their business goals. Main responsibilities: Provide 2nd Line IT support, acting as an escalation point for complex technical issues and service requests. Troubleshoot and resolve hardware, software, operating system, and endpoint-related problems. Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, Intune ...

platforms within the London Market Insurance sector, developing a strong foundation for a successful IT career. This role is a mix between technical and customer service supporting an Insurance Claims platform. Excellent communication skills are essential, as you’ll be liaising directly with clients to deliver an outstanding … customer service experience while supporting key technology platforms. Key Responsibilities Provide first-line application support by responding promptly and professionally to user queries via phone, email, and ITSM tool, ensuring all issues are tracked through to resolution within agreed SLAs. Troubleshoot a broad range of issues, from password ...

Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry ...

Customer Care Executive/Colchester/Term Time Only/Up to £15 per hour We’re looking for an organised, efficient and customer-centric Customer Care Executive to join our successful, family-owned educational supplies business in Colchester. This is a term-time only role, making … want to work during the school term and spend the school holidays with their children. Due to our growth plans and dedicated approach to customer care, we are looking to hire a Customer Care Executive at our newly refurbished Colchester Head Office. As a member of the Customer ...

Role We are currently looking for an experienced Professional Groundcare Service Technician to join an established and growing Service Department. Reporting to the Service Development Manager, you will be responsible for diagnosing faults, repairing, servicing and maintaining a range of professional groundcare, horticultural and related machinery. Working … both within the workshop and at customer sites, you will use modern diagnostic tools and technical knowledge to identify and resolve faults, replace components to manufacturer specifications and ensure all work is completed to a consistently high standard. This is an excellent opportunity for an experienced Service Engineer ...

enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This role … critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. Location: Flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other ...

Fully Office Based A leading facilities and maintenance provider is looking to appoint an experienced Facilities Helpdesk Manager to oversee and lead a busy, customer-focused Helpdesk operation based in Basildon. This is a key leadership position for an experienced Facilities, Maintenance or FM Helpdesk professional who is looking … take responsibility for operational performance, customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs and SLAs and maintaining strong relationships with customers, contractors and internal stakeholders. This ...

seeking a proactive and customer-focused Service Desk Analyst to join our growing IT team. This position is ideal for someone who has already gained around 2 IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship programme. … part of the IT Service Desk team, you will provide first-to-second-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while ...

industry knowledge. About the role: You will support the day-to-day activities of our Operations team, learning key business processes including order processing, customer communication, lease administration and general office duties. Full training will be provided. You will work closely with colleagues across Sales, Operations and Finance … ensure customers receive excellent service and orders are processed efficiently and accurately. If you're organised, eager to learn and looking to build a career in operations, we'd love to hear from you. What you'll gain: Valuable hands-on experience in business operations and administration Structured training ...

cycle & high-value projects to join their team, working both on site in Basildon and being part of the management of projects working on customer sites both nationally and internationally. You will play a key role in coordinating internal departments, managing customer relationships and ensuring successful project delivery … start time, private healthcare, generous holiday allowance and more, this is an excellent time to join this fast-expanding company. Key Responsibilities & Duties: Manage customer projects from initial order receipt through to successful delivery. Coordinate cross-functional teams including Customer Service, Production Planning, ERP coordination, engineering, production ...

administration, support, optimization, and continuous improvement of the EMAX ERP system across business functions including manufacturing, inventory management, purchasing, planning, logistics, sales, customer service, finance, and reporting. This role acts as the primary liaison between business users and technical resources to ensure the ERP solution supports operational objectives … . Business Process Improvement Analyze current business processes and identify opportunities for improvement. Collaborate with operations, manufacturing, supply chain, logistics, finance, sales and customer service teams to optimize workflow efficiency. Recommend and implement ERP system enhancements. Develop and maintain standard operating procedures (SOPs) related to ERP processes. User ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

user onboarding, manage incidents through an ITSM system and help maintain our knowledge base. We’re looking for someone who has: Excellent communication and customer service skills A genuine interest in IT and technology Strong problem-solving and attention to detail A proactive, can-do attitude The ability … experience supporting a modern technology platform within the London Market Insurance industry. You will have the opportunity to develop your technical, problem-solving and customer-service skills while working alongside experienced professionals and building a strong foundation for a successful career in IT. Apply now to start your ...

wide Supply Chain & Logistics management recruiter. Visit strive . co . uk for more roles across engineering, production, warehouse and transport operations. Field Service Engineer c£35k + £6k bonus + Excellent Benefits Essex Are you already working in field service and ready to apply your skills … skilled trade in a new career? Our client designs and manufactures bespoke laser engraving machines and, following exceptional growth, is recruiting a Field Service Engineer to join its Basildon, Essex operation. This is a hands-on, customer-facing role with real variety. Travelling from the Basildon base ...

IG10 3TQ. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

IG10 3TQ. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

seeking a proactive and customer-focused Assistant IT Support Analyst to join our growing IT team. This position is ideal for someone who has already gained around 6 months+ IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship … programme. As part of our IT Service Desk team, you will provide first-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...