1 to 25 of 49 Permanent Customer Service Jobs in Essex

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Job Overview for Customer Services We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will possess exceptional communication skills and a strong ability to analyse customer needs. This role involves engaging with customers via phone and other channels, ensuring their queries are resolved efficiently. Responsibilities Handle incoming … customer inquiries with professionalism and courtesy. Provide accurate information regarding products, services, and policies. Analyse customer issues to provide effective solutions and enhance satisfaction. Maintain detailed records of customer interactions through data entry. Collaborate with team members to improve service delivery and customer experience. Follow up on customer feedback to ensure ongoing satisfaction. Skills … Excellent phone etiquette, demonstrating professionalism in all communications. Strong IT and analytical skills to assess customer needs and provide tailored solutions. Effective communication skills, both verbal and written, to convey information clearly. Experience in data entry with attention to detail for accurate record keeping. Ability to upsell products effectively while maintaining a positive customer relationship. Join us as More ❯

IT Support Engineer Southend-on-Sea, Essex (Hybrid) £25,000 - £30,000 DOE MSP Environment We're partnered with a progressive Managed Service Provider (MSP) in Southend-on-Sea who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both remotely and on-site, providing a mix of … Supporting and maintaining client IT systems across a variety of environments Installing and configuring new hardware and software solutions Escalating complex issues to senior engineers where necessary Providing excellent customer service and building strong client relationships Technical Requirements: Experience supporting both Windows & MacOS environments Hands-on knowledge of Microsoft Azure and Office 365 administration Strong understanding of Active More ❯

IT Support Engineer Southend-on-Sea, Essex (Hybrid) £25,000 - £30,000 DOE MSP Environment We're partnered with a progressive Managed Service Provider (MSP) in Southend-on-Sea who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both remotely and on-site, providing a mix of … Supporting and maintaining client IT systems across a variety of environments Installing and configuring new hardware and software solutions Escalating complex issues to senior engineers where necessary Providing excellent customer service and building strong client relationships Technical Requirements: Experience supporting both Windows & MacOS environments Hands-on knowledge of Microsoft Azure and Office 365 administration Strong understanding of Active More ❯

Microsoft Exchange Online and Microsoft Office applications. Strong knowledge of Windows and macOS operating systems. Familiarity with Active Directory, and basic networking (TCP/IP, DNS, DHCP). Excellent customer service. Excellent troubleshooting, problem-solving, and communication skills. Understanding and awareness of Cyber Security best practices. Ability to work independently and manage multiple tasks simultaneously If you feel like More ❯

Hybrid | Commutable to Chelmsford and London Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge, and a personal approach to build … long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value. We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose and Mission. • Collaboration & Teamwork - To achieve successful results, we must work together effectively. Share … Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with More ❯

Hybrid | Commutable to Chelmsford and London Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge, and a personal approach to build … long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value. We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose and Mission. • Collaboration & Teamwork - To achieve successful results, we must work together effectively. Share … Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with More ❯

Hybrid | Commutable to Chelmsford and London Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge, and a personal approach to build … long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value. We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose and Mission. • Collaboration & Teamwork - To achieve successful results, we must work together effectively. Share … Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Field Service Engineer (Shutter Doors/Alarm Systems) £18-20/hour + Training + Clear Progression Routes + Van + Fuel Card + Door to Door Pay Local Patch with Occasional Stays Away Ideally Located: Harrow, Watford, Epping, Harlow, Essex, Brentwood Are you a Field Service Engineer from an electrical and mechanical background looking to refine your … well as their alarm systems/control panels. You will be expected travel away from time to time for overnight stays when required. This role would suit a Field Service Engineer looking for the next step to elevate their career, who enjoys working with customers to help solve and fix problems and who is always looking to improve their … skills and knowledge. The Role: Servicing and repairing fire shutters/curtains. Fault finding and diagnostic work. No less than 40 hours per week, 7am start. The Person: Field Service Engineer Shutter Doors/Alarm Systems experience An electrical and mechanical background. Great customer service skills. Reference Number: BBBH259624 To apply for this role or to be More ❯

consultancy, is seeking an experienced Dynamics 365 Architect to join their growing D365 practice. You'll be responsible for designing and delivering secure, scalable solutions across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform. This role offers the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure … and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation, plugins, and Power Automate workflows. Own solution architecture across Dynamics, Azure, and M365, with strong awareness of More ❯

consultancy, is seeking an experienced Dynamics 365 Architect to join their growing D365 practice. You'll be responsible for designing and delivering secure, scalable solutions across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform. This role offers the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure … and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation, plugins, and Power Automate workflows. Own solution architecture across Dynamics, Azure, and M365, with strong awareness of More ❯

consultancy, is seeking an experienced Dynamics 365 Architect to join their growing D365 practice. You'll be responsible for designing and delivering secure, scalable solutions across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform. This role offers the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure … and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation, plugins, and Power Automate workflows. Own solution architecture across Dynamics, Azure, and M365, with strong awareness of More ❯

2nd line technical support via the helpdesk and on-site visits Troubleshooting and resolving hardware, software, and networking issues Installing, configuring, and maintaining IT equipment and systems Providing excellent customer service to end users, ensuring minimal downtime Escalating complex issues to senior engineers where required Supporting field-based projects and site visits as needed What we're looking … OS, Office 365, and networking fundamentals Ability to work both independently and as part of a team Full UK driving licence (for field support) Excellent communication skills and a customer-first approach What's on offer: Salary £25,000 - £30,000 (depending on experience) Hybrid working - balance of remote, office, and field-based support Great career development and training More ❯

team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor … Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. … skillset Good administration skills with working knowledge of business systems and mainstream applications e.g., Microsoft Office 365. Excellent team player and relationship builder Project oriented but can interchange on service-related tasks when required. More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Time Onsite We're hiring an IT Field Engineer to join a growing technical support team covering multiple client sites across the South East. This is a hands-on, customer-facing role ideal for someone who enjoys variety, autonomy, and working with leading tech brands in both corporate and secure environments. Key Details: Salary: 30,000 per annum Benefits … AV, and basic server/network tasks. Support IMAC projects and maintain accurate records via ITSM tools. Assist with AV division tasks and contribute to technical documentation. Deliver excellent customer service while representing the company professionally. Collaborate with tech bars and support onboarding of new business. What We're Looking For: Certifications: HP & Lenovo certified is ideal. Skills … Software savvy, IT literate, strong customer-facing communication Requirements: Full UK driving licence Ability to work independently and manage time effectively Comfortable working at height and performing manual handling Eligible for full UK security clearance Presentation: Professional and presentable - branded polo shirts and cargo pants provided Why Join Us? Work across diverse environments and technologies Be part of a More ❯

Field Service Installation Engineer (Shutter Doors/Alarm Systems) £50,000 - £70,000 + Training + Van + Fuel Card + Door to Door Pay + Overtime Local Patch with Occasional Stays Away Ideally Located: Harrow, Watford, Epping, Harlow, Essex, Brentwood Are you a Field Service Engineer from an electrical and mechanical background looking to refine your skills … well as their alarm systems/control panels. You will be expected travel away from time to time for overnight stays when required. This role would suit a Field Service Engineer looking for the next step to elevate their career, who enjoys working with customers to help solve and fix problems and who is always looking to improve their … skills and knowledge. The Role: Installation of fire shutters/curtains. Fault finding and commissioning. No less than 40 hours per week, 7am start. The Person: Field Service Engineer. Shutter Doors/Alarm Systems experience. An electrical and mechanical background. Great customer service skills. Reference Number: BBBH259643 To apply for this role or to be considered for More ❯

Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯