1 to 25 of 38 Permanent Customer Service Jobs in Essex

The Role We are seeking an experienced Deskside Support Engineer to join our team at the busy Brentwood office. You will be part of the end user service team, serving as an escalation point for Service Desk and business deskside activities. The role involves working closely with one other engineer onsite, providing face-to-face support to users … our Brentwood office, and supporting the wider business remotely. This position offers an opportunity to collaborate within a friendly team, working alongside other Deskside Engineers and the Infrastructure and Service Desk teams. It provides a platform for growth and learning in areas such as infrastructure, cloud, or infosec. The role is based onsite 4 days a week. Responsibilities Act … as the primary escalation point for desktop and administration tasks from the IT Service Desk. Provide exceptional local and remote support, becoming a trusted expert in the office environment. Deliver outstanding customer service, managing user and system issues to high standards. Monitor Deskside IT stock levels and advise on procurement needs. Process equipment and consumable deliveries, maintain More ❯

for their customers, and empower their people to be their best. Order Management Representative Negotiable Salary (DOE) | Mon-Fri 8:30-5 | Full Time | Hybrid working | 25 days holiday | Customer Service | Excellent Company Culture & Benefits | Friendly, Supportive Team | In this role, you will take on the responsibility of ensuring the timely and accurate processing of orders for the … all details are correct and that deadlines are met. Your attention to detail and organizational skills will play a significant role in maintaining the company’s commitment to exceptional service and reliability for their clients. Duties (include but are not limited to) Process product sales orders accurately according to standards Liaise with the Regional Sales Managers, the Client Success … e-mails and phone-calls in a proactive, prompt, and professional manner Be an example of professionalism and high standards Support the Client Success team in the renewal of service plans for existing customers Meet customer care goals and service levels for an exceptional customer experience Person Specification Possess strong business acumen Understand Credit Card payment More ❯

best. Sales Development Specialist £25-30k DOE (£32-35k year 1 realistic OTE) | Uncapped Commission | Mon-Fri 8:30-5 | Full Time | Hybrid working | 25 days holiday | Customer Service | Excellent Company Culture & Benefits | Friendly, Supportive Team | The Sales Development Specialist supports European sales efforts. Our client’s marketing activities generate leads — businesses looking to keep their … care to present how solutions solve real-world safety problems. There will also be some outbound lead generation also. The outcome of this process is a stream of qualified customer opportunities that transition to account owners for further relationship-building, product evaluation and sales. Duties (include but are not limited to) Present our client’s solutions, answer questions and … assess customer needs Demonstrate technology and solutions to client teams via online meetings Identify, capture and communicate the customer opportunities for the next stage of the sales process Pass qualified leads to sales Cultivate and follow up with inbound leads and contacts we met at trade shows and events Ensure CRM is up-to-date with relevant customer More ❯

Service Desk Administrator Annual Salary: £28,000 - £32,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful candidate will have a … strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based engineers. Manage … the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order More ❯

in the hire and sale of plant and powered access equipment for mechanical, electrical, HVAC, and fire protection industries. Over 40 years of industry expertise with a commitment to customer service excellence. Operating from 4 strategic locations across the UK. Focused on constant fleet investment and providing top-tier service. Key responsibilities of the Powered Access Engineer: Service and repair powered access equipment, including cherry pickers, scissor lifts, boom lifts, and MEWPs. Complete all administration tasks accurately and on time. Ensure a high standard of customer service, maintaining a positive attitude under pressure. Adhere to company Health and Safety standards at all times. To be successful in this Powered Access Engineer role, you may have … worked as a Powered Access Technician, Access Equipment Engineer, MEWP Technician, Plant Mechanic, Service Engineer, Mobile Access Engineer, Hydraulic Engineer, Cherry Picker Technician, Workshop Engineer, or Field Service Engineer. Ready to join a thriving team and grow your career? Apply today and become a valued Powered Access Engineer More ❯

An exciting opportunity has arisen for a Service Test Technician to join a global leader in electronic test and measurement equipment, based in Clacton-on-Sea, Essex. This role is perfect for a hands-on and technically skilled electronics professional who enjoys fault-finding, repair, and working in a fast-paced service environment. The successful Service Test … Technician based in Clacton-on-Sea, Essex, will play a key role in ensuring customer satisfaction by diagnosing and repairing returned equipment (RMAs), contributing directly to the company's commitment to quality and innovation. Key Responsibilities: Perform first-line fault verification on customer-returned products. Conduct timely and efficient repairs to support customer satisfaction. Maintain accurate records … within the company's CRM system. Provide clear technical information and support to the Customer Service Controller. Work proactively towards achieving departmental KPIs. Prepare demo equipment for global exhibition and customer use. Skills and Qualifications: Strong understanding of electronic principles. Proven ability to fault find down to component level. High attention to detail and ability to prioritise More ❯

Essex/Kent/East London. Working closely with the sales and senior management team, the position is primarily focused on bringing in new business, whilst also growing existing customer accounts profitably. You will have significant autonomy in tailoring the offering to meet your customer needs. This is a full time, permanent position with a company car, mobile … annum plus bonus, vehicle etc. Key Responsibilities: As an Business Development Manager - Tool Hire , your job role would include: Identify and develop new business opportunities Maximise revenue from existing customer accounts Establish, develop and maintain positive customer relationships Keep up-to-date with industry developments, market trends etc Meet or exceed agreed sales targets Work both on building … the Plant Hire/Tool Hire industry Excellent selling, communication and negotiation skills Ability to work both independently and as part of a team Highly motivated and target driven Customer focused with excellent customer service skills Successful track record in field sales You must be confident using IT software Full UK drivers licence Benefits: Within the role More ❯

troubleshoot network equipment, servers, and wireless systems, ensuring that customers receive exceptional service. This is a fantastic opportunity to directly support our customers, manage installations, and deliver high-quality service to businesses across a range of sectors. What's in It for You? A dynamic, varied role : No two days will be the same. From troubleshooting complex network issues … to our customers. Your key responsibilities will include: Installation & Configuration : Provide installation and configuration services for a wide range of ICT solutions, including network infrastructure, servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd Line … Engineers, and Service Desk Engineers to ensure smooth operations and delivery of projects. Documentation & Reporting : Audit and document client infrastructure, providing accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or More ❯

Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to join their growing … onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic opportunity for someone who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software … proactive maintenance, monitoring, and patching of client systems. Manage tickets and document work using a PSA or ticketing system. Liaise directly with clients to ensure timely resolution and excellent service delivery. Occasionally attend client sites (company vehicle or mileage reimbursement provided). Essential Skills & Experience: Proven experience in an MSP or multi-client support environment. Strong troubleshooting skills across More ❯

and decommissioning. Maintaining accurate asset records for hardware and software. Collaborating with other IT team members on exciting projects and upgrades. Following IT policies and procedures to ensure consistent service delivery. Supporting multiple offices with any IT related queries - including travelling to site Essential Skills & Experience: To thrive in this role, you should possess: Proficiency in Microsoft 365 administration … knowledge of Microsoft Intune for device management. Strong experience supporting Windows 10 and Windows 11 operating systems. A good telephone manner and excellent verbal and written communication skills. Proven customer service experience, ideally in an IT support environment. The ability to work independently and manage your time effectively. Mobile Device Management (MDM) experience. Preferred Qualifications: IT-related certifications More ❯

What you will do Your role as a mobile BMS service engineer will be to carry out routine BMS maintenance on a variety of sites and responding to callouts from our Maintenance Operations Team. This role will also include completing small works such as replacing BMS controllers, modules, sensors or actuators. Our client sites are in London and surrounding … stand by allowance paid on top 25 days of Annual Leave plus Bank Holidays (Holiday purchase scheme also available) Pension (up to 7% match) Life assurance (3x base salary) Service van, PPE, IT equipment provided Employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Extensive … product and on the job/cross training opportunities w ith outstanding resources available Encouraging and collaborative team environment Career development through various career ladders including Customer Service Dedication to safety through our Zero Harm policy How you will do it Carry out routine BMS service visits Respond to BMS callouts Support maintenance operations team with customer More ❯

payment solutions. Their mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care. They exist to create a technology hub for now and in the future. About the Role They are seeking a detail-oriented and proactive Customer Onboarding Administrator … to onboarding. Monitor onboarding progress, provide timely updates to clients, and resolve any issues or roadblocks. Develop and maintain onboarding documentation, including checklists, guides, and training materials. Proactively address customer questions and concerns, ensuring their satisfaction throughout the onboarding journey. Gather feedback from new customers to improve the onboarding process continuously. Maintain accurate records of onboarding activities and client … interactions in the CRM system Key Skills & Requirements Previous experience in customer service, administrative roles, or onboarding processes is essential. Strong organisational skills and attention to detail. Excellent communication and interpersonal skills, with a professional and friendly demeanour. Ability to manage multiple tasks and prioritise effectively. Proficiency in using CRM software and other tools (e.g., Microsoft Office, project More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

sub-60 mins each-way commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their More ❯

sub-60 mins each-way commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their More ❯

flexible management, they are growing very quickly and have a very good reputation for affordable quality of work, very friendly work environment, holiday reward scheme after 3 years of service extra holidays given. To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley … would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving license This company is a well-established organisation in the Fire and Security industry. They offer a wide range of services including design, maintenance and … installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances (Door to door time and a half and double time Sunday • Generous Annual Leave More ❯

to customers in the Middle East, Asia, Africa, Australasia, and South America. This role includes leading business development efforts across the Middle East region by identifying new opportunities, managing customer relationships, and working closely with internal stakeholders to deliver commercial success. Candidates from an ex-military background are encouraged to apply, but all qualified candidates will be considered. Key … business strategy to drive regional growth. Follow up on quotations and collaborate with the internal sales team. Coordinate and plan business trips in conjunction with the regional manager. Manage customer relationships through CRM systems. Provide general customer service support as required. Qualifications: Proven track record in a business development or sales role, ideally with exposure to the … to Friday, 08 00 and 14 00 (37.5 hours/week) 25 days annual leave plus public holidays Workplace pension with employer contribution Private healthcare after one year of service Ongoing internal training and relevant external development opportunities More ❯

most effective, forward-thinking, and financially sustainable councils in the UK by 2030. At the heart of this transformation is a bold commitment to digital innovation and world-class customer service and Keystream are supporting them in their search for a Security Operations Centre Manager to help make that vision a reality. In this pivotal role, youll lead … area, please visit Corporate Services and Transformation Key Responsibilities: Lead and develop an active Security Operations team focused on threat detection, incident management, and prevention of data breaches or service disruptions. Build and mature the Security Operations Centre (SOC) with a focus on cyber risks, threat intelligence and proactive incident avoidance. Oversee the councils response to critical cyber incidents … technical investigations, and high-pressure decision-making. Excellent communication skills with the ability to influence and collaborate at all organisational levels. Strategic thinking with a focus on continuous improvement, service excellence, and innovation. Experience managing teams (of varying experience, including apprentices), budgets and suppliers, and working in a high-profile, high-risk environment. Why Join ECC? At ECC, youll More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

other Security systems). - Maintain a record of security incidents and requests for assistance via the electronic database. Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Supervisor will … need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Join us and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. More ❯

sub-60 mins each-way commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their … work from their Debden offices Monday-Friday. Hybrid or remote working is not available. Main duties and responsibilities Developing website features and fixing bugs using C#, Entity Framework, Azure Service Bus and SQL Server Writing unit and integration tests using NUnit Styling website changes in CSS Developing JavaScript code using frameworks such as Vue Attending scrum meetings and briefings … generics, lambdas, delegates Design Patterns and SOLID Principles Entity Framework 6+ SQL Server 2014+ TDD/NUnit Javascript/JQuery/AJAX HTML5/CSS3 Desirable ASP.NET Core Azure Service Bus Entity Framework Core Vue Agile methodologies/Scrum Automated browser testing/SpecFlow/Selenium SignalR ECMAScript6 AngularJS Other Stuff NB: Please only apply if you are able More ❯