17 of 17 Permanent Customer Service Jobs in Essex

Field Service Engineer, Laboratory Automation Systems Overall Earnings £60,000+ Basic Salary Up To £52,000 Overtime On Call Allowance 10% Bonus Company Car (Electric Or Hybrid) Pension Healthcare Life Insurance Phone, Laptop Holidays ** The role will involve working one weekend in four (during this week you will receive … alternative days off work) ** The Role – Field Service Engineer, Laboratory Automation Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised ...

high-quality technical support to end users across the business, acting as the first point of contact for IT issues, diagnosing & resolving incidients, managing service requests, and escalating problems where neccessary. Responsibilities 1st Line Support Act as the initial point of contact for all IT-related queries via phone … email, or service desk system. Log, categorise, and prioritise incidents and service requests. Ensure all tickets are updated with accurate and timely information. Communicate clearly with users, providing updates and managing expectations. Maintain high levels of customer service and user satisfaction. Manage the transfer ...

including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft … Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support ...

provider, maintaining, diagnosing, and repairing generator units ranging from 20KVA to 1250KVA. Your day-to-day will include planned maintenance, fault-finding, and compiling service records, with a focus on delivering excellent customer service and supporting your team with a collaborative and positive approach. Maintaining health … safety at all times Attending site breakdowns, maintaining a high level of customer service at all times To be successful in this role, you may have worked as a: Mobile Generator Engineer, Power Generation Technician, Field Service Engineer, Diesel Fitter, Standby Power Engineer, or Mobile Generator Technician. ...

seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer … vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

receive a suitable number of applications. Person Specification Qualifications Essential Good standard of general education, GCSE English and Maths or Equivalent Desirable Customer Service Digital Technology Business Administration Knowledge and Experience Essential Knowledge of rostering and purpose of eRostering systems Experience in digital systems customer service … through change and supporting managers in delivering organisational change Allocate Optima (HealthRoster) system user experience Allocate Optima (HealthRoster) system administration experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

Customer Account Sales Manager £30,000-£35,000 |Full-Time | Permanent | Mon–Fri | On-Site Only Our client is a fast growing international business within the network infrastructure sector. They are seeking a Customer Account Sales Manager to develop existing accounts and generate new business opportunities. This … individual with an interest in telecoms, datacomms or technical infrastructure to join a growing and collaborative team. Key Responsibilities: Manage and grow an existing customer portfolio Develop new business opportunities and strategic partnerships Handle inbound customer enquiries via phone and email Build strong relationships with key decision-makers ...

Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between £32,000 - £38,000 Opportunity to work with a wide range of technologies Career progression ...

Cloud & Infrastructure Engineer Excellent opportunity for an experienced MSP Engineer looking to work across modern Azure and cloud-first environments within a growing Managed Service Provider. Full-time, permanent position based in Chelmsford, Essex, offering a competitive salary dependent on experience. Mixture of 3rd Line support, infrastructure projects, cloud … migrations, and client-facing project delivery. To apply, please email Who is the client? Our client is a growing Managed Service Provider based in Essex, delivering IT support, cloud, cybersecurity, and infrastructure solutions to a broad range of UK clients. They have built a strong reputation for technical excellence ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Chelmsford area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

portfolio of commercial contracts and continued business growth, this opportunity offers long-term stability, career development, and the chance to work across a varied customer base. This role would suit a motivated engineer looking to join a professional organisation that invests in its people and provides excellent support, training … fault-finding across a range of fire and security systems. • Completing scheduled preventative maintenance visits in line with client requirements. • Attending reactive breakdowns and service requests within agreed response times. • Diagnosing system faults and implementing effective repair solutions. • Identifying equipment requiring replacement or further remedial works. • Accurately completing service ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Start your sales career somewhere your conversations matter. Are you confident talking to people, curious about business, and ready to build … start or grow their career in B2B technology sales. As a Sales Development Representative , you will be at the very start of the customer journey. You will help organisations discover smarter ways to work, through workplace technology, managed print, document solutions and IT services. What you will be doing ...

Fire & Security Engineer to cover Essex and the surrounding areas. The company has built a strong reputation through long term client relationships and quality service delivery, and they place a strong focus on supporting and developing their engineers. The successful engineer will work across a mix of commercial … residential sites carrying out installation, service, and maintenance work on a range of fire and security systems. Role Responsibilities Installation, servicing and maintenance of fire alarm systems, CCTV, intruder alarms and access control Fault finding and diagnosing system issues Carrying out small works, upgrades and system additions Ensuring ...