1 to 25 of 60 Permanent Customer Service Jobs in Essex

Customer Services Engineer Global Services - Energy Lisburn, GB About Camlin Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in … services. In short, we love creating value for our customers by solving difficult problems. As of now, Camlin operates in over 20 countries worldwide. Customer Services Engineer Customer Services Engineer ( French Speaking) Location - Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy … has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the team for someone who can support our growing customer base in both France More ❯

Customer Services Engineer Company Description: Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors. … we love creating value for our customers by solving difficult problems. As of today, the Camlin operation spans over 20 countries across the globe. Customer Services Engineer ( French Speaking) Location - Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity … for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the team for someone who can support our growing customer base in both France and Further afield. Responsibilities More ❯

create a dynamic andinclusiveenvironment and its important that our people come from a variety of different backgrounds. Main responsibilities: Reporting into the National Haulage Service Desk Manager, the successful Haulage Helpdesk Coordinator on a day-to-day basis will be carrying out the following (not exhaustive) Liaising regularly with … Liaising with stakeholders of varying seniority levels both internally and externally Regular engagement with Business Administration team, Planners and other internal teams Providing excellent customer service The Ideal Candidate The ideal candidate for the role of Haulage Service Desk Coordinator will have a strong customer service background ideally gained within a Logistics environment. We will also require suitable candidates for the role of Haulage Service Desk Coordinator to: Demonstrate excellent communication and organisational skills Have proven experience within an administrative environment Evidence good experience working within a fast paced environment Have strong initiative and More ❯

Claims Team are looking for a Warranty Triage Handler to guide claimants through the claims process, giving advice regarding suitable repairers and relevant liabilities. Service Advisors qualify claims under supervision, ensuring accurate and speedy claims resolution giving regard to company procedures, insured liabilities and customer sensitivities. What you … platforms, telephone, fax, email and online Understanding our various customers’ requirements and working with them to ensure they are properly dealt with Maintain company service levels Provide support to the Sales team by providing accurate and timely information Provide professional and friendly service Produce reports/spreadsheets on … team or on own initiative Good planning and organizing skills with the ability to prioritise What we’re looking for: Essential: Experience in a customer service role Microsoft Office including Word and Excel Good understanding of voice/soft skill Mechanical background or equivalent service advisor experience More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

s software applications, with a particular focus on SaaS platforms and API-driven services. This role involves being the primary point of contact for customer support, particularly for inbound calls, delivering proactive first-line and second-line support, troubleshooting issues, and ensuring all service level agreements (SLAs) and … customer service requirements are consistently met. Responsibilities: Call Taking & Customer Interaction: Serve as the first point of contact for customer calls, ensuring all inbound calls are answered promptly, logged accurately, and handled efficiently. Manage customer inquiries, providing assistance and information regarding API integrations and troubleshooting … issues. Ensure that customer identity is verified before discussing sensitive account details and that all necessary forensic information is gathered during the call, including timestamps, account codes, and issue details. Technical support & Troubleshooting: Provide technical support for API integrations, troubleshooting issues using tools such as Postman, Splunk, and other More ❯

s software applications, with a particular focus on SaaS platforms and API-driven services. This role involves being the primary point of contact for customer support, particularly for inbound calls, delivering proactive first-line and second-line support, troubleshooting issues, and ensuring all service level agreements (SLAs) and … customer service requirements are consistently met. Responsibilities: Call Taking & Customer Interaction: Serve as the first point of contact for customer calls, ensuring all inbound calls are answered promptly, logged accurately, and handled efficiently. Manage customer inquiries, providing assistance and information regarding API integrations and troubleshooting … issues. Ensure that customer identity is verified before discussing sensitive account details and that all necessary forensic information is gathered during the call, including timestamps, account codes, and issue details. Technical support & Troubleshooting: Provide technical support for API integrations, troubleshooting issues using tools such as Postman, Splunk, and other More ❯

per annum Hours: Full-Time Are you an experienced IT support professional with strong leadership skills and a passion for delivering top-tier customer service? We're working with a well-established organisation based near Southend-on-Sea to recruit a 1st Line Support Team Leader to lead … and empower their customer support team. This is an exciting opportunity for someone ready to step into a hands-on leadership role-helping shape and refine the 1st Line function while driving service excellence and continuous improvement. 1st Line Support Team Leader As the 1st Line Support Team … Leader, you'll take charge of the day-to-day performance of the 1st Line Customer Support Team. Your focus will be ensuring service levels and KPIs are consistently achieved while delivering an exceptional customer experience. You'll play a key role in setting SLAs, coaching the More ❯

locations on a regular basis. Key Responsibilities: You will ensure work is completed to the highest possible standards in terms of safety, environment, quality, customer service and profitability. Drive consistency and innovation through everything you do to ensure Ground Control are the best at what we do! What … team management and organisational skills. Ability to prioritise workload and balance demands from numerous sources to ensure that all stakeholder needs are met. Excellent Customer Service Why join us: Career Development Focus: We're committed to supporting your professional growth with clear career paths, training, and tailored development … are valued. Competitive Package: Enjoy a competitive salary and benefits package, along with flexible working options, including: 23 days holiday, Increasing with length of service + bank holidays Yearly bonus scheme & Share options Robust pension scheme Medigold employee support, Free Flu Jabs, Online private GP Service Free or More ❯

been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver More ❯

Company – Designer and Manufacturer Job Title – Field Service Technician Location – Essex and Kent Salary – Circa £27k per annum We have an exciting opportunity for an Trainee Field Service Technician to join a leading Designer and Manufacturer with Head Offices in the Dartford area. If you are looking for … autonomously and solve complex problems, then this is the job for you. The successful candidate will be the primary point of contact for all service-related tasks, including maintenance, repair, installation, and troubleshooting. To be successful in this role, you must be a self-starter and have a passion … for problem solving. You must also have excellent communication and customer service skills, as well as the ability to maintain and update your own van stock. You must also be comfortable working with a tablet for job reporting. You will also be responsible for troubleshooting and repairing equipment More ❯

order to be eligible for this role you must have a full right to work in the UK Job Role We’re recruiting a Customer Support Team Leader to be responsible for the successful management of NexSphere’s team of Customer Support Agents, who act as the front … of house for a newly formed Managed Service Provider. You’ll lead a team of target driven individuals ensuring the function meets with agreed SLA’s and customer expectations. You’ll maintain a high level of communication within the team, sharing best practice with a consistent approach to … call handling and provide additional ‘hands on’ resource to the team when required. Key Responsibilities: • Oversee the daily operations of the Customer Support Team. • Identify areas of service improvement. • Monitor and report on SLA’s • Play a key part in the achievement of customer satisfaction metrics. • Work More ❯

order to be eligible for this role you must have a full right to work in the UK Job Role We’re recruiting a Customer Support Team Leader to be responsible for the successful management of NexSphere’s team of Customer Support Agents, who act as the front … of house for a newly formed Managed Service Provider. You’ll lead a team of target driven individuals ensuring the function meets with agreed SLA’s and customer expectations. You’ll maintain a high level of communication within the team, sharing best practice with a consistent approach to … call handling and provide additional ‘hands on’ resource to the team when required. Key Responsibilities: • Oversee the daily operations of the Customer Support Team. • Identify areas of service improvement. • Monitor and report on SLA’s • Play a key part in the achievement of customer satisfaction metrics. • Work More ❯

the role overview below If you are confident you have got the right skills and experience, apply today. Job Role We’re recruiting a Customer Support Team Leader to be responsible for the successful management of NexSphere’s team of Customer Support Agents, who act as the front … of house for a newly formed Managed Service Provider. You’ll lead a team of target driven individuals ensuring the function meets with agreed SLA’s and customer expectations. You’ll maintain a high level of communication within the team, sharing best practice with a consistent approach to … call handling and provide additional ‘hands on’ resource to the team when required. Key Responsibilities: • Oversee the daily operations of the Customer Support Team. • Identify areas of service improvement. • Monitor and report on SLA’s • Play a key part in the achievement of customer satisfaction metrics. • Work More ❯

and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯

and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯

and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … million card tirnover within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve … customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required More ❯

safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best. Our Customer Care team is looking for a Manager, Technical Support to join their growing team. This role is responsible for providing technical analysis and problem … resolution for our Blackline Safety products. In this role, you will drive the development of service programs through our distribution partners that match our world-class connected safety system. Responsibilities: Lead, manage and develop a team of technical support analysts and supervisors to a high level of service … mentoring to your team to support their personal growth and development. Provide world-class, 24X7 technical support for all Blackline Products and Services; meet service level targets for case management and call handling. In collaboration with the customer care managers, oversee the management of our contact center solution More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯