2 of 2 Permanent IT Manager Jobs in Essex

Project Manager - IT/InfrastructureLocation: Essex (Hybrid - 3 days onsite)Salary: Up to £55,000Nigel Frank is working with a well-established Managed Service Provider in Essex to recruit an experienced IT Project Manager. This is a hybrid role, based primarily from the Essex head office, with … occasional travel to new and existing client sites across the South East.This role focuses on client onboarding, offboarding and IT transition projects, ensuring smooth handover of systems and services with minimal disruption. You'll take ownership of projects from initial assessment through to delivery and closure, working closely with ...

commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Job Purpose: The IT Service Desk Manager is responsible for leading and managing the IT service desk team to ensure efficient and effective delivery of IT … regular performance reviews and provide coaching and training. Manage staffing levels, shift patterns, and resource allocation. Service Delivery Ensure timely and effective resolution of IT incidents, service requests, and queries. Monitor service desk performance against SLAs and KPIs. Implement and maintain ITIL-based processes and procedures. Customer Experience Promote ...