8 of 8 Permanent Service Management Jobs in Essex

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role … within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … join our team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service Delivery Manager leading the delivery of essential roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate about ...

London | Hybrid | Up to 75,000We are recruiting on behalf of a leading Insurance organisation looking for an experienced IT Support Lead to oversee service delivery and drive improvements across its IT support function. The role will combine IT operations, service management and stakeholder engagement, with responsibility … ensuring effective support, managing escalations and improving service performance. Key responsibilities: Oversee IT support operations and manage escalated incidents. Drive service improvements, reporting and performance management. Manage third-party support providers and service delivery. Support IT controls, audit requirements and compliance activities. Work with technical teams ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate will … establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective ...

leader mondial de la distribution de produits alimentaires et non alimentaires pour les professionnels de la restauration. Au cœur de l'alimentation et du service, les collaborateurs de Sysco contribuent chaque jour à la réussite de nos clients. Notre raison d'être : Relier le monde en distribuant des produits … européenne, nous recrutons un : IT CHANGE LEAD H/F Localisation : Kremlin-Bicêtre (94) Mode de travail : Hybride Déplacements : occasionnels en Europe Rattachement : IT Service Management Europe Votre rôle Au sein de l'organisation IT Europe, vous êtes le garant du processus de gestion des changements et contribuez ...

claims platform, developing your technical knowledge and building the foundations for a long-term career in technology. The role combines technical troubleshooting with customer service, so if you enjoy helping people, solving problems and learning how technology works, this could be the perfect opportunity for you. What will … doing? Providing first-line application support to users via phone, email and an IT service management (ITSM) system. Troubleshooting technical issues, from password resets and account access to more complex application and API-related queries. Logging, prioritising and managing incidents and service requests through to resolution. Setting ...

escalate to infrastructure or database teams. Support environment stability through proactive checks and monitoring insight, growing this capability over time. Stakeholder Management & CommunicationCommunicate clearly with operational stakeholders during incidents, covering impact, workaround, and resolution. Translate technical issues into language business stakeholders can understand — a strength this audience typically already … brings from Operations. Build strong working relationships across Operations, Technology, and Business functions. Incident, Problem & Service ManagementManage incidents and defects through to resolution, remaining calm and methodical, and escalating appropriately during high-severity events. Maintain accurate records in ticketing, incident, and change management systems. Contribute to problem management ...

business applications and connectivity issues. Investigating issues with SQL-based applications and APIs, working with other technical teams where needed. Supporting onboarding, offboarding, access management and security. Contributing to technical documentation, service improvements and wider infrastructure projects. What we're looking for You'll already have solid experience … SharePoint. Hands-on Intune, Entra ID and Active Directory knowledge. Confident Windows troubleshooting and good general networking knowledge. Experience with application deployment, device management and ideally PowerShell. A practical, customer-focused approach and the ability to communicate well with colleagues at all levels. An understanding of ITIL or structured ...