An excellent opportunity has arisen to work for our established client in Harlow as a Biomedical TechnicalSupport Engineer. As the TechnicalSupport Engineer, you will be responsible for: Providing technicalsupport across all departments Managing spare parts data including the quality of data … suppliers to acquire accurate descriptions and pricing Perform data mining activities Occasionally assist on site engineers with Biomed equipment repairs and testing. The successful TechnicalSupport Engineer will have the following related skills/experience: BSc/HND/HNC in Engineering, electronics, or medical technologies Biomedical experience more »
Technical Sales Support Specialist to join a busy, technically minded team, to assist the internal sales team and customers by providing TechnicalSupport . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technicalsupport to customer, trouble … shooting, assisting with technical issues Provide on site support , as well as remote support to customers Oversee the technicalsupport team, act as final stage of resolutions Develop and facilitate workshops/training courses Attend presales and aftersales meetings with sales team and Clients Benefits more »
Our client is s customer service focused individual, who is technically minded, to assist the team and customers by providing TechnicalSupport . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technicalsupport to customer, troubleshooting, assisting with technical issues . Provide on-site support , as well as remote support to customers . Oversee the technicalsupport team, act as final stage of resolutions. Develop and facilitate workshops/training courses. Attend presales and aftersales meetings with sales team. Benefits: Opportunities of progression Salary more »
Our client is s customer service focused individual, who is technically minded, to assist the team and customers by providing TechnicalSupport . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technicalsupport to customer, troubleshooting, assisting with technical issues . Provide on-site support , as well as remote support to customers . Oversee the technicalsupport team, act as final stage of resolutions. Develop and facilitate workshops/training courses. Attend presales and aftersales meetings with sales team. Benefits: Opportunities of progression Salary more »
fun, we are professional, and we get work done. Couno Ltd is an equal opportunity employer About the role: Join our team as a TechnicalSupport Specialist in a senior capacity, where your role is pivotal in solving complex technical issues, maintaining our premium service, and enhancing … client relationships. Reporting to the Service Desk Team Lead, you'll lead efforts to provide advanced IT support, engage with clients at a higher level, and build lasting partnerships. Responsibilities will include … Offer advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive … top-tier assistance. Investigate and resolve complex technical issues, demonstrating expertise in problem-solving and escalation when needed, while maintaining transparent client communication. Lead the management of escalated service requests, prioritising urgency, and efficiency. Engage with clients in a professional, consultative manner, fostering strong, long-term relationships through trust more »
Saffron Walden, Essex, Little Chesterford, United Kingdom Hybrid / WFH Options
Polytec Personnel Ltd
9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1st Line TechnicalSupport person, fluent in both English and French, for our client based just outside Saffron Walden. You will deal with front line enquiries … you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1st Line IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers on live chat, e-mail, telephone and ticketing … services ensuring the best level of service possible * Incoming enquiries ensuring they are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line TechnicalSupport Team. Requirements: * IT experience in a work environment * An more »