Exeter, Devon, United Kingdom Hybrid / WFH Options
Manchester Digital
We're looking for an exceptional ITSupport Engineer to help us make a difference to our planet. As our ITSupport Engineer the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home.This is a voluntary, non-contractual … This is who we are. We'reaforcefor good - focusing on our environmental and socialimpact We'reexperts by nature - always learning and developing to do thingsbetter We live and breathe it - putting our purpose at the heart ofdecision-making We'rebettertogether-understandingpartnerships and inclusivity make usgreater We keep evolving - pushing boundaries to make tomorrow better for ourcustomers Your world of … service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation. This ITSupport Engineer role is aligned to End User Computing Engineer - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) Person specification Essential Criteria, skills and experience: 1. Expert by nature More ❯
Up to £40k DOE Onsite Exeter Our client is an Exeter-based forward-thinking organisation recruiting an ITSupport Engineer . Role You'll provide end-to-end ITsupport to approximately 100 users, working across 1st to 3rd line support issues, and play a hands-on role in the delivery of key IT projects. Responsibilities of the ITSupport Engineer include: Troubleshoot and resolve hardware, software, and connectivity issues, ensuring a smooth user experience Maintain and monitor IT infrastructure, managing updates, devices, and system security Deliver training and maintain user-friendly IT documentation to support knowledge sharing Contribute to IT projects, from software rollouts to full … system migrations, ensuring seamless adoption Requirements of the Support Engineer include: A minimum of 2 years' experience in ITsupport, helpdesk, or similar technical roles Proficient in Microsoft 365 administration, including Exchange, Intune, Entra ID, and Defender Solid understanding of networking principles - DNS, DHCP, VPNs, switches, and firewalls Security-conscious with practical experience implementing endpoint protection, MFA More ❯
Exeter, Devon, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
ITSupport Technician Hybrid Working in Exeter Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact. Our client are seeking an enthusiastic IT & Communications Support Technician to be the go-to tech expert … for their regional offices. You’ll be the first point of contact for ITsupport, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft 365 and cloud technologies, you’ll play a key role in maintaining a secure and efficient IT environment. This is a fantastic … grow their technical expertise. You’ll also have the chance to travel to other UK offices, expanding your experience and network. What You’ll Do: Provide hands-on desktop support and manage ticket queues Troubleshoot hardware, software, and network issues Support and maintain Microsoft 365 and Windows environments Handle device deployment, user onboarding/offboarding, and mobile management More ❯
The Role: We are working with a fast-growing, cutting-edge professional services company who are looking for a Technical Customer Support Technician. This is not just another support role-it's a chance to play a pivotal part in shaping the future of a dynamic organisation while advancing your own career in a collaborative environment. Company … technical issues raised by end users. With comprehensive training and accreditation in the supported technologies, you'll play a key role in providing an excellent customer experience. Provide technical support via phone and a dedicated support portal. Diagnose and resolve technical issues related to end-user devices and server environments. Document and track support requests in the … ticketing system. Offer guidance and training to end users. Escalate unresolved issues to engineering teams or vendors. Follow established support policies and procedures. Participate in projects and company initiatives as required. Technical requirements 2+ years of experience in technical support Experience supporting Azure infrastructure (training and certifications provided) Understanding of networking components, including identity management, DNS, DHCP, and More ❯