2 of 2 Permanent Management Information System Jobs in Exeter

Desk Analyst, you will diagnose and resolve a wide range of hardware, software, and network issues, manage support requests through our IT Service Management platform, and deliver an excellent customer experience. You will work closely with wider IT teams, maintain accurate documentation, and proactively identify opportunities to improve … troubleshoot hardware, software, and network issues to minimise business disruption Log, update, and manage support tickets accurately within the IT Service Management system Resolve incidents and service requests in line with agreed Service Level Agreements (SLAs) Escalate complex technical issues appropriately and collaborate with IT colleagues ...

database SQL Server Reporting Services reports Ad hoc reports using various tools Maintenance of local reporting tools Configuration using the Supplier Admin Tool System access and permissions using the Supplier Admin Tool This post requires specialist technical knowledge and experience to support and maintain the development of clinical reports … expert analysis and interpretation to support problem solving and evidence-based decision making. Working with the Senior ECS BI Developer to support Electronic Care System release processes by running appropriate tests for software and configuration releases, and feeding back issues found to internal groups and system suppliers Supporting ...