4 of 4 Permanent Management Information System Jobs in Exeter

telemetry data across our wastewater network. Working closely with the Alarm Rationalisation team, you'll implement configuration changes within our Regional SCADA Telemetry System, ensuring alarms and events are accurately prioritised, labelled and configured in line with industry standards. Your work will help provide clear, actionable information … sites. What you'll be doing: Implementing and managing telemetry configuration changes to support the Alarm Rationalisation Project. Configuring and optimising telemetry signals, alarms, system logic and sequence charts within our Regional SCADA Telemetry System. Coordinating and maintaining a schedule of configuration changes with project stakeholders. Ensuring telemetry data ...

software, systems, and network-related issues Diagnosing and resolving technical problems efficiently and professionally Managing incidents and service requests through the IT Service Management platform Ensuring tickets are accurately recorded, updated, and resolved within agreed service levels Escalating complex issues to specialist teams when required Supporting user access … identity management processes in line with information security requirements Maintaining knowledge base articles and service documentation Delivering guidance and training to end users where appropriate Identifying opportunities to improve service delivery and support processes What we're looking for: You'll be a customer-focused ...

fleet accounts and 10,000 to 25,000 vehicles with Lightfoot products fitted. Maintain the overall health of each fleet, including portal management, fleet setup changes and support administration, acting as a key contact for each account. SIRs Communicate proactively and reactively with customers using Salesforce, telephone … changes. Provide clear portal and self serve guidance, promoting effective customer self management where appropriate. Fleet Changes Update fleet configurations and system settings to keep Lightfoot units and fleet records up to date and aligned with customer requirements. General Support Admin Triage and coordinate inbound cases through ...

sessions. Strong customer care ethos and customer satisfaction focus: To work with the wider team and specifically the Sales, Marketing, Implementation and Product Management, to maintain and build a strong link between the commercial team and the wider business. Demonstrations: Prepare and deliver tailored product/solution demonstrations … self starter Roll Measurements: The bid library is maintained and up to date Bids consistently score within the top 2 for quality The demo system has up to date data with relevant information for us to be able to comprehensively demo the system at short notice ...