IT Support Assistant
Exeter, United Kingdom
Mount Pleasant Health Centre
of new staff, including workstation preparation, account creation (Windows, SystmOne, NHS Mail, eConsult), and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls, VPNs, and Microsoft 365 services (e.g., SharePoint, Teams, OneDrive). Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset … juggle multiple tasks Qualifications Essential English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2 Working knowledge of Microsoft Desktop OS In-depth level knowledge of core IT applications including Microsoft Office Good working knowledge MS Teams Good working knowledge of Microsoft 365 applications … an IT support role within the healthcare or education sector Practical IT experience of hardware, software and peripherals Ability to diagnose and resolve basic IT issues Experienced with MS Office Understanding of GDPR and DSPT compliance Stock control Experience in providing relevant technical support at the appropriate level Being able to interpret and communicate complex technical information to More ❯
Employment Type: Permanent
Salary: £12.94 - £13.50 an hour
Posted: