2nd Line Support
- Hiring Organisation
- South West Water
- Location
- Exeter, Devon, South West, United Kingdom
- Employment Type
- Permanent
main technical escalation point for complex IT incidents and service requests. Diagnose and resolve hardware, software, networking, and end-user computing issues. Perform root cause analysis and implement long-term solutions to prevent recurring issues. Manage and update service tickets within the IT Service Management (ITSM) platform. ...