3 of 3 Permanent Service Delivery Jobs in Exeter

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

The Opportunity We are seeking a Technical Product Manager to join our dynamic and forward-thinking team. This is a pivotal role in the delivery, support, and evolution of our digital care technologies. You will be at the forefront of our digital transformation, ensuring that our solutions are safe … will work across departments and with external stakeholders to ensure our technology solutions are robust, compliant, and future-ready. Key Responsibilities - Lead the technical delivery of our Grow 28 strategy, supporting the expansion into virtual wards, telehealth, and connected care ecosystems. - Actively contribute to the Digital Migration Working Group … ensuring we remain ahead of emerging technologies and their implications for service delivery. - Facilitate the transition to digital technologies in line with our Digital Charter, maintaining high standards of performance, compliance, and user satisfaction. - Serve as the primary escalation point for technical incidents, system failures, and performance issues, ensuring More ❯

Line Support Advisor, you'll be part of the Managed Services team, handling escalated technical queries, troubleshooting systems and applications, and ensuring high-quality service delivery. You'll also support 1st line advisors, manage case progress, and escalate to 3rd line when needed. Key Responsibilities Manage and resolve 2nd … adherence, and clear documentation. Escalate complex issues with adequate context to 3rd line or Field teams. Promote ITIL best practices and contribute to continuous service improvement. What You'll Need Proven experience in customer-facing tech support roles. Strong knowledge of systems, applications, and network infrastructure. Proficiency with remote More ❯