some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless servicedelivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless servicedelivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
PPP Taking Care
The Opportunity We are seeking a Technical Product Manager to join our dynamic and forward-thinking team. This is a pivotal role in the delivery, support, and evolution of our digital care technologies. You will be at the forefront of our digital transformation, ensuring that our solutions are safe … will work across departments and with external stakeholders to ensure our technology solutions are robust, compliant, and future-ready. Key Responsibilities - Lead the technical delivery of our Grow 28 strategy, supporting the expansion into virtual wards, telehealth, and connected care ecosystems. - Actively contribute to the Digital Migration Working Group … ensuring we remain ahead of emerging technologies and their implications for service delivery. - Facilitate the transition to digital technologies in line with our Digital Charter, maintaining high standards of performance, compliance, and user satisfaction. - Serve as the primary escalation point for technical incidents, system failures, and performance issues, ensuring More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
Line Support Advisor, you'll be part of the Managed Services team, handling escalated technical queries, troubleshooting systems and applications, and ensuring high-quality service delivery. You'll also support 1st line advisors, manage case progress, and escalate to 3rd line when needed. Key Responsibilities Manage and resolve 2nd … adherence, and clear documentation. Escalate complex issues with adequate context to 3rd line or Field teams. Promote ITIL best practices and contribute to continuous service improvement. What You'll Need Proven experience in customer-facing tech support roles. Strong knowledge of systems, applications, and network infrastructure. Proficiency with remote More ❯