1st Line IT Support
Cove, Farnborough, Hampshire, United Kingdom
Sammons Recruitment Ltd
things IT and a dedication toward world-class customer service. Key Responsibilities Ticket Investigation: Ensure sufficient information has been provided to support the effective resolution of tickets. Achievement of SLA's: Respond within agreed service levels. Customer Communication: Provide appropriate customer updates, in line with customer expectations and ticket QA procedure. Ticket Processing: Where level of ability is reached, tickets More ❯
Employment Type: Permanent
Salary: £25000 - £28000/annum
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