Permanent Service Delivery Manager Jobs in Farnborough

2 of 2 Permanent Service Delivery Manager Jobs in Farnborough

Service Delivery Manager

Farnborough, England, United Kingdom
AVI-SPL
in touch today and let talk about how we can fast track your career! The Job AVI-SPL provides a portfolio of Onsite Managed Service (OMS) and Video Solutions to multi-industry clients globally. This role is accountable for the management and support of one or more OMS accounts. … Managing the onsite teams, the quality of service, the customer relationship and responsible for all aspects of post-sale service and support. It requires a proven leader, unflustered in the face of customer issues, experienced at identifying/leading high-performance individuals, comfortable working with a wide variety … customer satisfaction. Day-To-Day Responsibilities: Account Management Complete ownership of assigned accounts ensuring best-in-class service. Develop, adopt and deliver best practice service levels across all teams. Identify, agree and own a progressive Continuous Service Improvement (CSI) programme with customer account and drive change in tandem More ❯
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Service Delivery Manager

Farnborough, midlands, United Kingdom
AVI-SPL
in touch today and let talk about how we can fast track your career! The Job AVI-SPL provides a portfolio of Onsite Managed Service (OMS) and Video Solutions to multi-industry clients globally. This role is accountable for the management and support of one or more OMS accounts. … Managing the onsite teams, the quality of service, the customer relationship and responsible for all aspects of post-sale service and support. It requires a proven leader, unflustered in the face of customer issues, experienced at identifying/leading high-performance individuals, comfortable working with a wide variety … customer satisfaction. Day-To-Day Responsibilities: Account Management Complete ownership of assigned accounts ensuring best-in-class service. Develop, adopt and deliver best practice service levels across all teams. Identify, agree and own a progressive Continuous Service Improvement (CSI) programme with customer account and drive change in tandem More ❯
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