IT Support Services Agent
- Hiring Organisation
- Matchtech
- Location
- Farnborough, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
line teams as appropriate Managing the lifecycle (provisioning, configuration, support, and decommissioning) of the corporate iPhone and iPad estate Providing clear, friendly, and professional communication to users of varying technical ability Documenting steps taken to resolve issues, contributing to the knowledge base where applicable Job Requirements: Excellent communication and interpersonal … skills with a customer-focused empathetic approach The ability to work independently and as part of a team Previous experience working in an IT support or helpdesk role Working knowledge of Microsoft Windows and Office 365 Working knowledge of Active Directory/Azure AD account administration The ability ...