1 of 1 Permanent Customer Retention Jobs in Farnham

Customer Service Administrator

Hiring Organisation
Faith Recruitment
Location
Farnham, Surrey, England, United Kingdom
Employment Type
Full-Time
Salary
£25,400 per annum
This is a client focused administrative role suited to someone who enjoys organisation, accuracy and delivering an excellent customer experience. It is ideal for an individual who does not want a sales role but enjoys retaining customers, supporting service delivery and ensuring clients receive the right level of support. … date client records and databases Support and monitor client account connections, explaining benefits where required Meet key performance indicators related to client retention and service upgrades Contact clients to obtain missing application, payment or data information Process changes to client service packages, including upgrades and downgrades Identify missing ...