2 of 2 Permanent Customer Service Jobs in Farnham

TITLE: SERVICE DESK ADMINISTRATOR LOCATION: Farnham SALARY: £26k/£27k COMPANY INFORMATION Service Desk Administrator Reputable and well-established Building Services company specialising in M&E Engineering including commercial gas, HVAC and electrical maintenance is looking for a Servive Desk Administrator to join their ever expanding team Close … both residential and mobile engineers with various skillsets across London and the South East Excellent reputation for delivering quality and high standards of service Leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating CANDIDATE INFORMATION Service Desk Administrator As a service desk ...

admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products … deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence ...