2nd Line Support Analyst
Farnham, Surrey, United Kingdom
ECS Resource Group Ltd
and identity management) Support and maintain end-user devices (laptops, desktops, mobile devices, peripherals). Perform administration and troubleshooting of core infrastructure services (DNS, DHCP, file/print services, VPN). Collaborate with 3rd line engineers or vendors where required, ensuring timely resolution and clear escalation. Monitor and manage service desk queues, ensuring SLAs and KPIs are met. ECS Recruitment More ❯
Employment Type: Permanent
Salary: £33000 - £37000/annum
Posted: