3 of 3 Permanent Customer Service Jobs in Feltham

Role: Customer Technical Support Manager Contract: 6 Months (PAYE) Location: Feltham (some onsite requirement) We are looking for a Technical Customer Support Manager to support strategic Service Provider customers across the UK and Northern Europe. Acting as a trusted operational advisor, you will build strong customer relationships, coordinate technical and support teams, manage escalations, and help ensure critical issues are resolved quickly to maximise service availability and customer satisfaction. You will ensure delivery of excellent customer service and be the first point of customer contact for inquiries. Builds and maintain ...

design documentation and utilising current copper, fibre, and patch panelling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLA's). … Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling. Proficient in troubleshooting and resolving faults in live customer hosting solutions. Strong understanding of the mechanical and electrical configurations within a Data Centre. Salary & Benefits Up to £60,000 Working on a Continental ...

looking for a Customs Brokerage Agent to work nights. SUMMARY DESCRIPTION: Ensure timely and accurate movement of freight and information, while providing exceptional customer service. WHAT YOU DO: Tasks and Duties Receive documents. Prepare customs entries in Customsware or other customs software. Understand the elements of the Import & export … Product Agent Job Specific Performance Expectations Timely and Accurate Shipment Processing Ensures smooth and timely freight process flow according to Company operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures. Timely and Accurate Data ...