help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customerservice and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. … pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customerservice is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made. Proactively working … to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customermore »
Feltham, London, United Kingdom Hybrid / WFH Options
French Selection UK
FRENCH SELECTION (FS) German Speaking Customer Support Advisor Location: Feltham Hybrid working with an early Friday finish Salary: up to £29,500 depending on experience plus great benefits Ref: 4191TG1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To assist and support customers with technical questions and problems while providing outstanding customerservice … from customers within a dedicated time frame - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The candidate: - Fluent in German (written & spoken) essential more »
Feltham, London, United Kingdom Hybrid / WFH Options
French Selection UK
manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customerservice The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media - Resolve … any issues from customers within a dedicated time frame - Run tests following customer issues recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend … The Candidate: - Fluent in German (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial - Excellent communication skills - Customerservice focused - Confident, proactive & dynamic - Computer literate (excel, outlook, CRM system) French Selection, is a leading UK-based consultancy specialising in the recruitment more »
off for your Birthday. 23 days of annual leave per year PLUS Bank Holidays Working with an award-winning team they have been named 'Service Provider of the Year'. Access to 100s of employee perks on Perkbox including gym discounts and much more. Auto-enrolment pension. Enhanced Maternity … second Medical Opinion). Mental Health First Aiders. Reward and recognition programmes, including our annual Group Awards. Annual appraisals programme and progression opportunities. Long service recognition. Four times death in service benefit. Ongoing investment in company facilities and working environments. Company events. My client, a large group of … to join their award-winning company. They are looking for a top-performing sales individual to join them, who is passionate about delivering exceptional customerservice and working with customers to provide van and aftersales solutions to really meet their business needs. You will be able to identify more »
Feltham, London, United Kingdom Hybrid / WFH Options
UPS
business opportunities, gathering intelligence, negotiating deals and tending to account maintenance. Together with a dedicated team by your side, youll be ensuring an incredible service experience with each client you meet. This is a full-time position that will rely on a proven track record in a sales environment … within policy Remote work opportunities including supply of all necessary equipment Your Tasks Identify and create new business opportunities Grow and support our existing customer base to generate revenue and ensure excellent customerservice Prepare and present informative, compelling presentations Maintain and monitor customer records and more »
Key Responsibilities Manage air moves from start to finish, including inland transportation and haulage. Develop and build relationships to ensure a high level of customerservice is provided to clients. Build strong working relationships with suppliers, airlines & overseas partners/agents. Input shipment and cost and sales Communicate … effectively with operations colleagues. Create and maintain customer standard operating procedures. Communication with overseas agents and clients is clear, precise and effective. Accurate & timely reporting to department Manager. Take ownership and accountability to deliver operational excellence. A ‘can do’ attitude is applied with all communications. Exports – creation of airwaybills more »
Air Freight and proficiency in CDS seeking a stable, long-term position within a well-established company known for its commitment to delivering exceptional service? Do you want the opportunity to join a market leader in the world of logistics, who has been established for over 40 years offering … job security. Their global reach spans over 226 countries, ensuring that wherever they go, exceptional service follows In this role, you'll oversee customs brokerage, international trade and import operations in air freight, ensuring seamless processes and exceptional customer service. You'll be the main point of contact … for customers, ensuring their shipments are handled efficiently and accurately. With an online tracking system (Customs Declaration Service) and supportive team for your career. This role would suit an Import Operations Coordinator with a background in Air Freight and proficiency in CDS seeking a stable, long-term position within more »
with warehouse and transportation teams for efficient cargo handling and delivery. Ensure accurate data entry and maintenance of Import records and databases. Provide excellent customerservice by addressing inquiries and providing status updates. Collaborate with internal departments to ensure seamless coordination of Export activities. Requirements: Previous Experience working more »
of teaching on and assessing accredited undertaking Information and Communication Technology (ICT) qualifications from Entry Level to Level 3 Demonstrable experience of providing excellent customerservice skills An ongoing interest in and knowledge of recent developments in Information and Communication Technology (ICT) qualifications Outstanding Salary & Benefits package Competitive more »