2 of 2 Permanent Customer Experience Jobs in Fife

transforming how we connect with customers—moving beyond one-off communications to creating seamless, connected experiences across every stage of the journey. As our Customer Retention Strategist, you'll play a key role in shaping this evolution, helping us deliver more personalised, omnichannel experiences that keep customers engaged … coming back. You'll use customer data from multiple sources to uncover meaningful insights and identify opportunities to improve retention and customer lifetime value. Working closely with analytics and marketing teams, you'll turn those insights into data-led strategies and personalised journeys, ensuring the right customers ...

active sales pipeline and accurately update CRM systems. Identify opportunities to maximise business within existing accounts. Represent the business professionally while delivering excellent customer service. Work collaboratively with internal departments to ensure a smooth customer experience. Achieve agreed sales targets and contribute to the continued growth … communication and negotiation skills. Self-motivated with the ability to manage your own workload and diary. Comfortable working independently in a field-based role. Experience using CRM systems. Full UK driving licence. What's on Offer 38,000 basic salary. Uncapped commission structure (OTE 50,000+). Company vehicle. ...