Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. MicrosoftEntra/AzureAD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues, perform … juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS and Microsoft 365 administration (Exchange Online, SharePoint, Teams). Familiarity with MicrosoftEntra (AzureAD) or equivalent identity management is required. Excellent IT problem-solving skills with the ability to methodically diagnose and fix issues across hardware, software, and networking. You can resolve most More ❯
Experience: In depth knowledge of IT Infrastructure and Microsoft systems including the following: MS Server product range Microsoft 365 Microsoft Exchange inc Exchange Online MicrosoftActiveDirectory inc AzureAD Backup and Restore Powershell Scripting You must have proven specialist technical experience and good communicator and be able to work collaboratively with others. This role has been deemed Inside More ❯
Dunfermline, Fife, United Kingdom Hybrid / WFH Options
Sky
IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, AzureAD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding More ❯
Dunfermline, Fife, United Kingdom Hybrid / WFH Options
Sky
support for other members of the Team. What you'll bring Be CyberArk certified to at least Defender level. Strong recent experience with administrating and configuration of: CyberArk AzureAD Solid understanding of Identity Governance and Administration platforms (preferably One Identity) Expertise in cross platform scripting (Powershell, bash etc.). Be a subject matter expert on both legacy and More ❯