3 of 3 Permanent Performance Metrics Jobs in Fleet

a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People & Team Leadership - build and inspire a high-performing, innovative operations team through strong leadership More ❯

Manage internal tools and systems to support efficient operations Identify opportunities to improve workflows through automation or system upgrades Reporting and Insights Prepare monthly service desk reports and key performance metrics Highlight risks, opportunities, and capacity planning needs Compliance and Quality Assurance Ensure processes align with ISO9001 standards and support audit preparation Certification objectives include Cyber Essentials and More ❯

status reviews. Collaborate with the sales team to develop technical proposals and quotations. Manage internal tools and systems to support efficient operations. Prepare monthly service desk reports and key performance metrics. Ensure processes align with ISO9001 standards and support audit preparation I.T Operations Manager Job Requirements Experience in operations or service delivery within the IT/software sector. Proven More ❯