opportunities, keeping on top of market and competitor trends and relevant industry developments to contribute to the company business plan. Foster strong customer relationships, clearly communicating technical details and service capabilities and always ensuring high service standards. Proactively addressing non-conformances and providing timely feedback as required. Work closely across divisions to identify opportunities to cross-sell additional … business services, especially across other sites within the business group. Collaborate with account managers, administration staff and operations to ensure seamless servicedelivery and contract management. Manage the tender process, including document reviews, tender writing, financial analysis, and ensuring compliance with Tender Governance procedures. Prepare and present compelling commercial proposals, quotations, technical descriptions, and service specifications to … annum. Flexibility to travel and carry out overnight stays where required. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service Full UK driving licence. Degree qualified or proven sector experience in business development and sales in hazardous wastes management. Salary and benefits of the Business Development Manager role Basic More ❯
This is a challenging and demanding role, which is likely to suit a self-motivated individual, requiring occasional travel to customer sites when necessary. Project Manager - Key Responsibilities: - Successful delivery of assigned Network IT projects, on time and on budget. - - - Projects at KHIPU are a ‘Post Sale' activity, delivering the solutions of our primary Wired, Wireless and Security partners … Services Teams. They encompass the necessary Project and Technical documentation, agreed with the customer as being the success criteria of our project delivery. - Resource planning to enable successful project delivery - Project documentation control, with an ability to provide a valuable input to project procedures and processes - Liaising with customers, suppliers and internal departments on a regular basis to execute … projects across the portfolio using an internal resource allocation system - Providing added value to existing customer relationships - Working closely with Account Managers, to ensure the correct number of professional service days are allocated to projects - Following KHIPU reporting, escalation and change management control procedures - Ensuring an ongoing quality of service, delivery and adherence to agreed SLAs Project More ❯
drive success. As a Customer Success Manager , you will leverage your interpersonal skills along with strong industry and product knowledge to ensure our customers consistently receive high levels of servicedelivery, derive maximum value from our Quantios product(s), and ultimately become advocates for both our solutions and our company. You will work closely with customers to identify … gaps in our customer relationship map. Job Responsibilities Manage and own customer relationships throughout their lifecycle. Act as the main liaison between customers and internal teams to ensure excellent service delivery. Engage directly with customer stakeholders, from operations to senior management. Maintain accurate records of interactions, contracts, and customer data in CRM (HubSpot). Coordinate with support teams to … resolve issues within SLA and manage escalations. Conduct service reviews, quarterly business reviews (QBRs), and prepare customer-facing materials. Monitor customer health, identify risks/opportunities, and propose solutions. Promote product adoption, upselling, and cross-selling opportunities. Support commercial activities such as renewals, license upgrades, and professional services. Contribute to the continuous improvement of customer success processes. Job Requirements More ❯