IT Support Engineer
- Hiring Organisation
- Ruby Energy
- Location
- Fleetwood, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £27,000 per annum
password resets and Teams glitches to printer setups, new starter laptop builds, and connectivity hiccups all while logging, communicating, and resolving tickets efficiently in Jira Service Management. This is a high-impact, people-first role where your friendly approach, clear explanations, and quick thinking directly improve colleagues' days. Benefits … clear communication. Your Key Day-to-Day Responsibilities Act as the initial point of contact — answer queries via phone, email, walk-ups, and Jira tickets promptly and professionally. Perform effective first-line troubleshooting and resolution for common issues: Microsoft 365 access/sync problems, Windows desktop faults, basic connectivity ...