Insight Analyst
Folkestone, Kent, South East, United Kingdom
Saga Group Limited
long term. In addition, the role will ensure that the Product, Commercial & Governance business has the tools to self-serve for regular insight needs via the production of published Tableau dashboards and provide support on ad hoc MI requests when needed. The Insight Analyst will be directly engaged in all areas of the department as well as the wider Insurance … summaries. Design methodologies that will allow us to evaluate impact on the different business KPIs, enabling the Team to focus on the right actions. Build and maintain customer experience Tableau dashboards across various areas/KPIs (Claims Supplier MI, Risk MI, Consumer Duty Outcomes etc) with specific reference to the regulatory agenda as well as identify areas where new dashboards … including pivot table analysis (knowledge of macros/vba is a plus) SQL coded queries and uploading data in warehousing platforms (Snowflake or similar, e.g. Databricks) Visual analytics platforms (Tableau or similar, e.g. Power BI) Strong proven experience in data analysis, ideally with a customer-centric outcome Handling complex data structures from multiple sources Experience with customer analytics (satisfaction scores More ❯
Employment Type: Permanent
Salary: £35,000
Posted: