IT Account Manager
Frome, Somerset, England, United Kingdom
SER (Staffing) Ltd
IT Account Manager – MSP | Up to £45K + Bonus | Frome (Hybrid) Join a growing MSP as an IT Account Manager, acting as a trusted advisor to clients and bridging the gap between technical delivery and business strategy. This is a hybrid role blending account management, IT consultancy, and strategic planning. The … Role: Own and develop client relationshipsAdvise on IT strategy, infrastructure & compliance (Cyber Essentials, ISO 27001, Microsoft 365)Lead Quarterly Business Reviews and develop tech roadmapsIdentify upsell opportunities to improve client outcomesCollaborate on proposals and support new business assessments About You: 4–5+ years in IT account management or consultancy (MSP experience … ideal)Strong understanding of infrastructure, cloud, and cyber securityExcellent communicator – able to engage with both IT managers and CEOsAble to commute to Frome (BA11) – 3 days on-site post-probation Nice to Have: Microsoft 365 hands-on experienceFamiliarity with compliance-heavy sectors (finance, legal, health) Perks: Up to £45K + performance bonusHybrid working (after 3 months)Company More ❯
Employment Type: Full-Time
Salary: £38,000 - £45,000 per annum
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