9 of 9 Permanent Customer Service Jobs in Gateshead

Customer Service Advisor Our client, based in Gateshead, offers personalised online learning development tools for schoolchildren at Key Stage levels 1 to 4. Committed to building collaborative partnerships with each school they work with, they are now looking to appoint a Customer Service Advisor to join … their Customer Success Team which offers free ongoing support and guidance to teaching professionals, enabling them to spend more time teaching their pupils directly. Your specific responsibilities as Customer Service Advisor will include: Supporting teaching professionals to ensure successful implementation of the company’s range of software ...

system users, resolving issues or escalation to technical teams or suppliers when required. A flexible approach to working arrangements is essential to meet service needs, which may include working evenings, early mornings or weekends. About us Based in the North East of England we provide a range of hospital … allowing you a happy and healthy working experience with us. Job description Job responsibilities Prime Responsibilities Communications & Relationship skills Manning of the Pathology IT Service Desk, acting as the first point of contact for all customers both within GHNT and supported third party organisations Ensuring that all calls ...

team. This is an excellent opportunity for an ICT Support Engineer who enjoys providing first-class technical support, troubleshooting complex issues, and delivering outstanding customer service across a fast-paced business environment. As an ICT Support Engineer, you will act as the first point of contact … incidents and service requests, ensuring the efficient resolution of technical issues and maintaining high levels of service availability. The ICT Support Engineer will support hardware, software, mobile devices, printers, and network connectivity, while also contributing to continuous service improvements. What's on Offer? Competitive salary and benefits ...

Complaints & Data Protection Case Coordinator | Immediate Start Available Are you highly organised, detail-oriented, and passionate about delivering excellent customer service while ensuring compliance with data protection regulations? We are urgently recruiting for a Complaints & Data Protection Case Coordinator to join a friendly and supportive Business Support & Compliance … case volumes, trends, and performance Contribute to identifying recurring issues and continuous improvement opportunities What We're Looking For Experience in an administrative, complaints, customer service, compliance, or case management environment Strong organisational skills with the ability to manage multiple priorities and deadlines Excellent attention to detail, particularly ...

work hands-on across our core technology stack, which is built around Fortinet and Extreme, with plenty of Cisco in the mix across our customer environments. Firewall work sits right at the heart of the role, so a strong grasp of Fortinet FortiGate and network security will really … apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced engineers and helping to lift the standard of everything we deliver. Clear communication matters just as much as deep technical skill, as you will be working with customers ...

requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North … internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience ...

CEO. We are looking to strengthen the company’s Data & Insight capability, working closely with the organisation’s Operations Director who leads high-performing Customer Service, Project Delivery, IT and HR teams, Datal Analyst. As Data Analyst, based at the company's North East headquarters, you’ll turn … customer, sales and operational data into clear, actionable insight. Working closely with Marketing, Operations and Finance, this role is ideal for a detail-oriented Analyst who enjoys translating numbers into recommendations that improve customer experience and business performance. Your key responsibilities will include: Building and maintaining dashboards ...

production network components, troubleshoot live issues, and help improve reliability and scalability of backbone connectivity, data centre networks, and hosted service platforms. The role emphasizes customer service and collaboration, with exposure to complex routing, network security, and automation using Python, Ansible, and APIs. #J-18808-Ljbffr ...

business‐critical national network infrastructure The team operates the core network platforms that underpin backbone connectivity, data centre networks, core telephony, and hosted service platforms, where you will be working with complex routing and production networks at scale. You’ll take day‐to‐day ownership of network components … production, be comfortable troubleshooting live‐network issues, and help improve the reliability and scalability of the network over time Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second to none. ...