Customer Service Job Trends in Gateshead

Customer Service
Tyne and Wear > Gateshead

The table below provides summary statistics and salary benchmarking for jobs advertised in Gateshead requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 4 10 4
Rank change year-on-year +6 -6 -
Permanent jobs citing Customer Service 13 5 5
As % of all permanent jobs in Gateshead 24.07% 13.89% 45.45%
As % of the Processes & Methodologies category 26.00% 15.15% 45.45%
Number of salaries quoted 12 4 5
10th Percentile £26,328 - -
25th Percentile £37,500 £36,250 -
Median annual salary (50th Percentile) £40,000 £37,500 £30,000
Median % change year-on-year +6.67% +25.00% -
75th Percentile £42,500 £40,313 £33,750
90th Percentile - £43,125 £36,000
Tyne and Wear median annual salary £29,000 £37,500 £32,500
% change year-on-year -22.67% +15.38% -20.73%

All Process & Methodology Skills
Gateshead

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Gateshead.

Permanent vacancies with a requirement for process or methodology skills 50 33 11
As % of all permanent jobs advertised in Gateshead 92.59% 91.67% 100.00%
Number of salaries quoted 30 11 11
10th Percentile £31,200 - -
25th Percentile £32,813 £36,250 £30,000
Median annual salary (50th Percentile) £40,000 £45,000 £35,000
Median % change year-on-year -11.11% +28.57% +9.38%
75th Percentile £51,875 £53,750 £53,250
90th Percentile £60,000 - £63,000
Tyne and Wear median annual salary £50,000 £50,000 £50,000
% change year-on-year - - -9.09%

Customer Service
Job Vacancy Trend in Gateshead

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Gateshead.

Customer Service job vacancy trend in Gateshead

Customer Service
Salary Trend in Gateshead

Salary distribution trend for jobs in Gateshead citing Customer Service.

Salary distribution trend for jobs in Gateshead citing Customer Service

Customer Service
Salary Histogram in Gateshead

Salary distribution for jobs citing Customer Service in Gateshead over the 6 months to 14 January 2026.

Salary histogram for Customer Service in Gateshead

Customer Service
Co-Occurring Skills & Capabilities in Gateshead by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 10 (76.92%) Microsoft Office
Communications & Networking
1 1 (7.69%) Broadband
General
1 10 (76.92%) Advertising
2 1 (7.69%) Banking
2 1 (7.69%) Finance
2 1 (7.69%) Games
2 1 (7.69%) Influencing Skills
2 1 (7.69%) Social Skills
Job Titles
1 10 (76.92%) Support Engineer
1 10 (76.92%) Technical Engineer
1 10 (76.92%) Technical Support
1 10 (76.92%) Technical Support Engineer
2 1 (7.69%) Customer Service Advisor
2 1 (7.69%) Operations Manager
2 1 (7.69%) Service Manager
Miscellaneous
1 10 (76.92%) Driving Licence
1 10 (76.92%) Renewable Energy
2 1 (7.69%) Self-Motivation
Processes & Methodologies
1 11 (84.62%) Customer Experience
2 10 (76.92%) B2B
2 10 (76.92%) B2B Sales
2 10 (76.92%) Business Development
2 10 (76.92%) Commercial Awareness
2 10 (76.92%) Data Entry
2 10 (76.92%) Mathematics
2 10 (76.92%) Telesales
3 1 (7.69%) Continuous Improvement
3 1 (7.69%) Performance Management
3 1 (7.69%) Problem-Solving
3 1 (7.69%) Stakeholder and Relationship Management
3 1 (7.69%) Stakeholder Management
Qualifications
1 10 (76.92%) HNC
Quality Assurance & Compliance
1 1 (7.69%) QA
Vendors
1 10 (76.92%) Microsoft
2 1 (7.69%) BT