5 of 5 Permanent Management Information System Jobs in Gateshead

Analytical & Judgemental Skills Requires the ability to analyse and resolve complex IM&T problems that demand significant attention to detail, for example when operating system errors require analysis to determine the correct resolution To be able to analyse workflow patterns and highlight areas of issue to departmental managers … results in a timely manner To liaise with the Pathology IM&T Manager on the options for the future IT development strategies Plan for system maintenance and upgrades to the main systems to ensure minimum disruption to both Pathology and its users To liaise with the Trusts head ...

with all members of the digital teams to deliver a seamless, efficient and effective service. Provision of support for the laboratory information system and all associated applications Ability to communicate through written, electronic and verbal media at a wide range of levels, including the ability to present … relation to following the lost appropriate resolution course Demonstrated analytical skills and technical skills Planning & Organisational Skills Manage the enrolment and maintenance of system user accounts, ensuring that starters, leavers and movers are correctly processed Management of the Service Desk call log in association with the second ...

tight deadlines. The successful candidate will serve as an IT technician for pathology systems and will act as the first point of contact for system users, resolving issues or escalation to technical teams or suppliers when required. A flexible approach to working arrangements is essential to meet service needs … with all members of the digital teams to deliver a seamless, efficient and effective service. Provision of support for the laboratory information system and all associated applications Ability to communicate through written, electronic and verbal media at a wide range of levels, including the ability to present ...

contracted SLAs. Maintenance Management: Schedule and oversee contracted maintenance activities, ensuring minimal disruption to operations. Coordinate with suppliers and internal teams for system updates, upgrades, and repairs. Maintain accurate maintenance records Problem Resolution: Investigate and resolve recurring issues by collaborating with cross-functional teams. Analyse trends … support requests to identify opportunities for system or process improvements. Escalate complex problems to higher management or specialised teams as needed. Documenting and Reporting: Develop and maintain detailed documentation for support processes, system configurations, and maintenance schedules. Generate regular reports on support metrics, system performance ...

contracted SLAs. Maintenance Management: Schedule and oversee contracted maintenance activities, ensuring minimal disruption to operations. Coordinate with suppliers and internal teams for system updates, upgrades, and Maintain accurate maintenance records Problem Resolution: Investigate and resolve recurring issues by collaborating with cross-functional Analyse trends in support requests … identify opportunities for system or process Escalate complex problems to higher management or specialised teams as Documentation and Reporting: Develop and maintain detailed documentation for support processes, system configurations, and maintenance schedules. Generate regular reports on support metrics, system performance, and maintenance activities in accordance ...