3 of 3 Permanent Problem-Solving Jobs in Gateshead

software delivery or IT environment. Experience coordinating projects and working within a PMO setting. Change Management Knowledge Analytical and Reporting Skills Risk Management Expertise Organisational and Coordination Skills Problem-Solving Abilities Effective communication and interpersonal skills Familiarity with ITIL frameworks and Agile methodologies is a plus Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) Project Management More ❯

customer relationships to ensure IT queries and requirements are met, prioritising demands accordingly. To have the correct attitude, behaviours and values when representing LMG. Demonstrate strong troubleshooting and problem-solving skills, especially when working under pressure. Knowledge, Skills and Expertise: Helpdesk Support – Endpoint Management Remote Support Assistance Support & Maintenance of Server and Desktop Hardware and Operating Systems Microsoft More ❯

excellent opportunity to build a strong foundation for a career in IT support. Responsibilities: Resolving queries – Respond promptly to customer enquiries via phone, email, or helpdesk ticketing system. Problem solving – Diagnose and troubleshoot technical issues, using a logical and methodical approach to reach solutions. Providing technical assistance – Support end-users with day-to-day IT challenges, including software … skills – able to explain technical issues in a clear and friendly manner. Good IT knowledge – a basic understanding of computer systems, hardware, and software. Logical thinking and strong problem-solving skills. Ability to work well both independently and as part of a team. A proactive and customer-focused approach. Willingness to learn and adapt to new technologies. Entry More ❯