Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
SaleCycle
portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to meet client needs while maximising product/service adoption. Strong communicationskills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain … Understand client goals, challenges, and business needs to provide tailored solutions and ensure customer satisfaction. Regularly engage with clients to gather feedback, assess satisfaction, and identify opportunities for improvement. CommunicationSkills: Serve as the liaison between clients and internal teams, ensuring clear, transparent, and timely communication. Proactively share relevant product/service updates and industry insights to clients. Communicate … 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving abilities and the ability to work under pressure to meet client needs. Experience in strategic planning and managing complex accounts. Ability to prioritise More ❯
Gateshead, England, United Kingdom Hybrid / WFH Options
C&C Group
enjoys the challenge of providing innovative data services and software solutions to help solve the problems faced by our clients. This is a customer-facing role that requires strong communication and relationship-building skills with both internal and external stakeholders. You will be the crucial link between clients and our technical teams, focusing on translating business requirements clearly and … for your product portfolio and act as the primary point of contact for our clients for queries relating to your products. You will assist in the creation of the communication plans for each product release. You will interact with our customers, capturing their requirements for change or adding new products and services. You will manage the various SharePoint product communication … manage your time effectively and prioritise tasks in line with agreed priority objectives. A good eye for detail and a thorough approach when completing tasks where accuracy is important. Communicationskills with the ability to contribute to conversations with groups or individuals of internal or external stakeholders. Excellent listening skills with the ability to take real interest and More ❯
Gateshead, Tyne and Wear, United Kingdom Hybrid / WFH Options
Teleperformance
ensuring maximum efficiency of solution. Working with the SVP of Business Development to secure executive sign off for proposed solutions/prices as part of the formal bid process Communication: Ability to put complex ideas across simply in written, visual (slides) and verbal forms Ensuring that current Government policy and compliance requirements are understood and are reflected in all solutions … of customer provided data and insights to deliver a compliant solution to meet customer needs and to assess level of risk in solution design Excellent written and verbal communications skills with evidence of having authored and presented detailed proposals to clients A creative problem solver, able to look at … a situation and generate imaginative but realistic and compliant solutions. Competencies and Specific Skills: Takes ownership and accountability Commercially minded People focused Achievement driven Superior analytical ability Superior communicationskills Robust and commercially balanced decision-making Flexibility Excellent reasoning & judgement Leadership skills Self-motivated and can motivate others Strategic and commercial thinker Superior facilitation & presentation skillsMore ❯
Team Valley Trading Estate, Gateshead, Tyne and Wear, England, United Kingdom
QA
a good job and delivering a great experience to the people you support. Required skills: Keen interest in IT and technology. Willingness to learn and develop skills. Good communicationskills, both written and verbal. A helpful and patient attitude with a customer-focused approach. Basic knowledge of Microsoft Windows and Office applications. Good problem-solving abilities and attention … prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you More ❯
Team Valley Trading Estate, Gateshead, Tyne and Wear, England, United Kingdom
Churchill Group
with IT projects as needed. As an IT Service Desk Analyst, you’ll have: A strong administrative background and the ability to carry out general administrative tasks efficiently. Effective communicationskills, both verbal and written, with a professional and approachable manner. The ability to manage competing demands and work across a diverse organisation. A collaborative mindset and strong attention More ❯