3rd Line Support
- Hiring Organisation
- Reed Technology
- Location
- Gateshead, Tyne and Wear, North East, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
Managing and maintaining documentation, SOPs and technical guides Providing mentorship to junior engineers and supporting wider service improvement Ensuring best practice across security, compliance, communication and client experience What we're looking for Experience within a similar role Strong experience with server administration, networking (LAN/WAN, firewalls, VPNs … cloud technologies Advanced troubleshooting skills across hardware, software and infrastructure Understanding of security principles, compliance and vulnerability management Excellent communication skills and a strong client-focused mindset Full UK driving licence Why this role stands out Real technical variety across infrastructure, cloud and security A senior-level position ...