Continuous Improvement Coach
- Location
- Gatwick, England, United Kingdom
with real users to iterate and enhance Consider both short-term and long-term impacts of service design decisions, embedding quality and customer-centricity into change projects Create and maintain detailed service blueprints, covering both front-end and back-end processes involved in service delivery Document … delivery to management and business teams Contribute to the CI strategy for the CAA Support the CAA in building quality and customer centricity into its change projects About You Lean Minimum 2a/Six Sigma minimum Greenbelt/Process Improvement/Continuous Improvement Coach/Service ...